Review Detail

 
JM Bullion
Gold Dealers

Weird... at best

Reviewed by John Stevens | March 16, 2022

Placed an order using my bank's credit card. A few days later, received an email asking for a check to be mailed. It was an unexpected twist so - since they are asking for a check, the order had not been actually completed but they demand a $101 cancellation fee. I opened a dispute with my credit card.
This outfit claims that this "term" is listed somewhere on page 666 of their agreement... not very useful.
Crooks.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Placed an order using my bank's credit card. A few days later, received an email asking for a check to be mailed. It was an unexpected twist so - since they are asking for a check, the order had not been actually completed but they demand a $101 cancellation fee. I opened a dispute with my credit card.
This outfit claims that this "term" is listed somewhere on page 666 of their agreement... not very useful.
Crooks.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Comments

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Written by JM Bullion
April 22, 2022
Thank you John for your feedback. Our records indicate that you requested us via email on March 14,2022 to cancel your order. Per your request, we canceled your order and charged you a Market Loss Fee per our Terms and Conditions. Thank you.
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