Review Detail

 
SD Bullion
Gold Dealers

You will get extorted

Reviewed by Dennis Couillard | October 31, 2022

Bought a "deal" that you had to put in the cart to see that actual discount. Tried to do a wire transfer to pay for it. My bank wouldn't send the money to them due to "customer compaints". They were closed so I sent a email to cancel. Of course they sent a email back that went to spam that said all cancellations would need to be called in. Didn't see it for a few days. Called them right away after finding this as I was cleaning out my emails. Tried to explain why the cancellation was not my fault but the banks. But, that was not good enough, they sent a cancellation notice, re ieved it with less then 2 days to pay it or it will be sent to collections. With unwarranted "market losses" there was no losses silver actually went up. So that was a straight up lie and they knew it. I was charged almost $500 to cancel a order they never lifted a finger to fill, even got off there butt to do anything for. This is preditory, and they just bought a life long enemy. Not a smart buisness practice if you ask me. You don't monetize people mistakes. With that, and all the other complaints this company has, from sending fake silver, to ripping people off with wrong product and the like. Stay far from this buisness.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Bought a "deal" that you had to put in the cart to see that actual discount. Tried to do a wire transfer to pay for it. My bank wouldn't send the money to them due to "customer compaints". They were closed so I sent a email to cancel. Of course they sent a email back that went to spam that said all cancellations would need to be called in. Didn't see it for a few days. Called them right away after finding this as I was cleaning out my emails. Tried to explain why the cancellation was not my fault but the banks. But, that was not good enough, they sent a cancellation notice, re ieved it with less then 2 days to pay it or it will be sent to collections. With unwarranted "market losses" there was no losses silver actually went up. So that was a straight up lie and they knew it. I was charged almost $500 to cancel a order they never lifted a finger to fill, even got off there butt to do anything for. This is preditory, and they just bought a life long enemy. Not a smart buisness practice if you ask me. You don't monetize people mistakes. With that, and all the other complaints this company has, from sending fake silver, to ripping people off with wrong product and the like. Stay far from this buisness.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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