I have ordered from several of the dealers represented on this site. My experience with these guys was by far the worst. I'm not a high maintenance customer, I do A LOT of shopping for A LOT of different things on-line so I know what to expect in most cases. However, if you are going to spend your hard earned money on bullion....pick someone else to buy from. I could go on and on about the time I've wasted and headaches...but I wont. Just do yourself a favor and go elsewhere.