Review Detail

I have, to date, ordered silver products from APMEX 8 times. I switched to sending them a check USPS first class. Amazingly, they only hold the check 5 days! (The minimum stated in their policy) At day 6 my order is on the way and an e-mail with tracking number is provided. The products are universally in perfect condition and no mistakes are made. Overall I am very satisfied with them as a vendor.

I gave them three stars for customer service only because I've never had a problem that required calling them.

All of the policies are on the web site and easily readable. I am sure some expect "special" treatment but hey, they are in business to make a profit so just follow the rules and you'll be fine.