Review Detail

never again

Reviewed by nori | December 04, 2012

i ordered 20 oz. of gold on 8/2012 - but if i had cash i could of took delivery that day. i was told delivery would take 8-10 weeks- i waited 12 weeks including the 2 weeks for my check to clear and then i received a e-mail stating that it would be an additional 30 days for delivery. i was told that i would get market value at any time but for a full refund (what i paid) i would have to wait the full 30 days-if golds' down you are stuck- if golds up you can sell anytime. i waited a total of 4 months and no gold-it seems to me that this company does not know the business and is using peoples money-i just wanted the gold but i do not trust this company to wait any longer.i will never deal with this company again and i should of known that something was wrong by their poor reviews but i purchased from them about 6 years ago with no problem? this dealer is currently (2012) rated poor by me.i think the saying fits-fool me once shame on you -fool me twice shame me.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
i ordered 20 oz. of gold on 8/2012 - but if i had cash i could of took delivery that day. i was told delivery would take 8-10 weeks- i waited 12 weeks including the 2 weeks for my check to clear and then i received a e-mail stating that it would be an additional 30 days for delivery. i was told that i would get market value at any time but for a full refund (what i paid) i would have to wait the full 30 days-if golds' down you are stuck- if golds up you can sell anytime. i waited a total of 4 months and no gold-it seems to me that this company does not know the business and is using peoples money-i just wanted the gold but i do not trust this company to wait any longer.i will never deal with this company again and i should of known that something was wrong by their poor reviews but i purchased from them about 6 years ago with no problem? this dealer is currently (2012) rated poor by me.i think the saying fits-fool me once shame on you -fool me twice shame me.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Comments

Already have an account?
Please enter the security code.