Review Detail

I wired funds for gold products that was listed as available on their website. Received an invoice on 8/15/13 by email stating that they received the funds. Still haven't received it after 3 weeks. I've dealt with Tulving many times before, last time in late 2012. And each time they were always quick to ship taking only a few business days at the most. So now this is totally unexpected and got me worried as I don't know what's going on with them. Called Karen couple of times and each time they only states that they're running behind and cannot give a firm date when they might ship. I think what they're doing is not right as at least the customer needs to be informed before purchase that he should expect a significant delay in shipment. They need to change their website to give notice that they customer won't receive their product within 5 business days as before. If I do not receive my product by next week I will be forced to go to law enforcement agency for help.