Review Detail
Horrific Company - The worst kind there is!
I've purchased over $80,000 worth of gold and silver from Apmex over the last 5 years. Just recently I was contemplating whether or not to make a small purchase for around $4,000. I was leaning towards yes but hadn't pressed the final confirmation button. I left my computer to tend to something and my friends 6 year old son who happened to be at my house jumped on the computer and started pressing buttons. It just so happens the order was made.
Now I'm getting demand letters, certified mail and phone calls telling me I have to pay them $500. I keep telling them it was a mistake and that I have a spotless track record of always paying for my purchases.
They don't care about customer service and they sure as hell don't appreciate your business. Go buy somewhere else or you'll regret it!
Customer's Experience
Now I'm getting demand letters, certified mail and phone calls telling me I have to pay them $500. I keep telling them it was a mistake and that I have a spotless track record of always paying for my purchases.
They don't care about customer service and they sure as hell don't appreciate your business. Go buy somewhere else or you'll regret it!
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |