Customer Reviews126
All negative reviews you review here are 100% true. Absolutely the worst company out there. 1 month later I have not received my order. They said there was a problem during shipping and that if I want my order I have to pay for more shipping!!!! Can you believe them? So now I have no choice but to give them more money or sell my gold back to them at whatever price they decide. Sounds like scam operation to me. they will never get another dime for me. I will be contacting BBB and state attorney's office.
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I ordered from Gainsville because they had the best prices online and anywhere I could buy locally. I wasn't in any hurry, and I expected the deliverary to be late after reading the reviews on this site. However, I was pleasantly surprised on every level of the purchase. I know the market is exploding right now, and I wanted a good deal. I recieved timely emails every step of the way and recieved everything without a hitch. If there prices over spot stay low, I will probably be buying from them again. I am a smaller investor, but I didn't feel treated as such. Thanks for the service Gainsville! Mark
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DO NOT DEAL WITH THESE PEOPLE. THEY LIE, LIE, LIE. ALWAYS AN EXCUSE AS TO WHY YOUR ORDER ISN'T SENT OUT. I AM DEALING WITH GOLD BARS, SINCE THIS WILD FLUCTUATION IN GOLD PRICES IS HAPPENING,THEY ARE HOLDING MY GOLD (PROBABLY SELLING IT AT A HIGHER PRICE).
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Gainsvillecoins said that I would receive my order on May 16, but when I call, they said that the order(21 sets of 1 OZ silver coins)would be delivered on May 27. I don't think I will order from them again.
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Order the first time and the product came in the time indicated, so i thought ok this company runs their business ok seems reputable, so I order again this time for a bigger purchase still waiting for order, the time indicated purchase will arrive has passed, they have my cash in their pockets, my acct says process but no one can give me an answer when my product will be shipped. Will not use them again
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Disappointing experience!! Please do not order from them if you don't want to take the risk of something happening during the shipping process. I have placed 2 orders both around 10K, the first order arrived safely, the 2nd order, someone had opened the box to steal a roll (worth around $800) and no help from Gainesville AT ALL. Not only did it take me persistently calling them for a week to speak to someone, but I'm pretty much told I'm out of luck since I signed for the package. Keep in mind that the hole was not very visible to begin with, packaging was poor and UPS will NOT let you go through the content before you sign for it so there was NO WAY we could've known something was missing. BUY AT YOUR OWN RISK. DON'T LET THEIR INSURANCE ASSURE YOU OF ANYTHING. OH, YAH AND THEY SHIP VIA UPS, CURRENCY IS NOT COVERED UNDER UPS... so you are out of luck if something does happen since neither Gainesville coin or UPS will take responsibility for it. I'll update if I hear anything else. Short of legal action, I don't think the company will do anything to offer help at all. This is very disheartening. Poor packaging with UPS, of course something is bound to happen when you make it so easy for a hand to sneak in and take something and if you have access to packaging tape, you won't know until you open the package.
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We purchased multiple coins from Gainesville Coins and had a very pleasant transaction. The customer service reps were professional and easy to contact. The wire transfer was completed the same day and was very simple to do. The only downside was it took about a month for our coins to be shipped out, but they were delivered via UPS and required a signature. Once they were shipped out, they were delivered within three business days. I would do business with this company again. Heather P.
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Smooth transaction. No problems. I would buy from gainsvillecoins.com again and again. No problems. Shipped in approx 3-4 bus. days.
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I frequently purchased metals and have used Tulving and Apmex in the past. Decided to try Gainesville since Apmex seems to be getting greedy with premiums as of late. Bottom line is the few dollars you save with Gainesville is definitely not worth the hassle and higher priced inferior shipping. Gainesville requires a bank wire which automatically adds approximately $20 to your order. While this is no big deal, it does imply that your order will be shipped immediate; that has not been my experience with shipping times ranging from 1-2 weeks after confirmed bank wire. Apmex ships next day upon receipt of bank wire. Gainesville also charges more for shipping, yet, uses the low-cost, bureaucratic U.S. Postal service to ship their orders; evidently to skim profits off shipping because the USPS does not charge as much as UPS. While this practice is most certainly dishonest, it is means you cannot track your order because with the exception of Priority and Express mail, tracking is not available, and Gainesville evidently is not willing to pay the few extra bucks (though you are charge) to have tracking on the package. Average delivery times for a package range from 8-14 business days from Florida to major metro North Carolina. Bottom line is coins are coins provided you can trust the vendor you are purchasing from. I question whether you can trust Gainesville since their business practices leave a lot to be desired. I would avoid Gainesville even if their prices are a few dollars less. Between higher priced shipping for inferior service and terrible response, it simply is not worth the frustration and worry.
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no problems at all... if your looking to buy silver or gold bars this is who you want to do buisness with.
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