Location
P.O. Box 2721
Lutz, Florida 33549

Gainesville Coins

2.7 Overall Rating
3.1 Shipping Time
3.1 Customer Service
3.0 Buying Experience

Customer Reviews
126

Good Transaction Reviewed by Sean | 13 years ago

I ordered on 10/22, paid via bank wire the same day. Got confirmation of wire receipt from GC the following day, with an estimated ship date of 10/31. Today is 10/29 and I just got notice that my order has shipped. I assume it will get here at the end of the week, and I assume it will contain what it is supposed to contain. Being an order of more than $4000, I was really nervous about sending a bank wire - but everything appears to have gone well. I'll post again if something goes wrong when I get the package. This was my second order - last time it was much smaller and I paid via CC. I will order from GC again and again - unless something goes wrong.

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Overall Rating:
4.0

Shipping Time:
4.0
Customer Service:
4.0
Buying Experience:
4.0
Customer Experience
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Terrible experience. Reviewed by Patrick | 14 years ago

I wish I had read the reviews here first. They have a nice website and all appears good but the coins are pretty much just cull (worn, scratches and cleaned) okay I was buying bullion, but at least give me a decent looking bullion coin, I complained and got no where, they are worn that bad I suspect they don’t weigh a full ounce either. I had to file with my credit card company to get a refund although with shipping I am $27.48 short and overall had a very bad experience, This has to be the worst gold and silver bullion seller in the United States. A small outfit with a fancy website.

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Overall Rating:
1.7

Shipping Time:
3.0
Customer Service:
1.0
Buying Experience:
1.0
Customer Experience
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tom Reviewed by tom | 14 years ago

I've bought many times and sold several times and each time the transactions were smooth like silk. Don't believe the negative reviews....some folks are just plain pains in the a$$

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Smooth Transaction Reviewed by Sean Alaska | 14 years ago

I ordered 21 silver eagles, a copper coin, a NZ mint turtle coin and two empty monster boxes. I got exactly what I ordered, within a reasonable period of time. Much cheaper than APMEX (which refused to even ship empty monster boxes to Alaska for any price). They took 7 days to ship, but I knew that up front (although I don't see why it should take so long). They shipped it all via USPS priority mail for $30. The entire order was about 10% less than APMEX, so can't argue much on price. I definitely plan to order from these guys again. No complaints.

Was this review helpful?
Overall Rating:
4.0

Shipping Time:
3.0
Customer Service:
4.0
Buying Experience:
5.0
Customer Experience
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Good price and fast delivery Reviewed by peter smythe | 14 years ago

This was my first order with Gainesville coins and it went smoothly. The order was placed online last week. I called to confirm the order and asked when the coins would ship. I was told May 14. They actually shipped the next day and I received them 5 days later by UPS. Great experience all around.

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Figtree7 Reviewed by Barry Feig | 14 years ago

We have ordered several times from Gainsville coins and never disappointed. After reading the trash of the negative reviews and the recurring themes (one recent post stated convincingly they had no showroom!!) we decided to stop by while on recent vacation in Florida. Not only do they have a showroom, but it is extremely nice and the staff are all VERY knowledgeable and professional. We really appreciated the good advice and courteous handling of our visit. Keep up the good work!!!

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Overall Rating:
4.7

Shipping Time:
4.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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consumer Reviewed by JAC | 14 years ago

This was my first gold purchase and Gainsville made it easy. I even asked that they hold the shipment to a specific date before forwarding, and they did exactly as I had asked.

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Great coins and service! Reviewed by silver | 14 years ago

I ordered some 2012 silver panda coins and not only was gainesville the cheapest, I got them on the day that they were expected to ship! Don't be fooled by the negative reviews on here. So what if their customer service isn't the best? I called them asking if they were going to have any more in stock and somebody was talking to me in a couple minutes. Is it worth spending more $ to be able to get on the phone with someone right away? Not for me! I requested priority mail shipping and they fulfilled my request... Unlike provident metals who denied my request. Their shipping may be a little on the high side but at least their prices are very low.

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Products aren't always the the best Reviewed by Dave McCance | 14 years ago

This is the only dealer that has ever shipped me inferior products. I purchased over 1000 ounces this past year. This is the only dealer that sent me products that weren't as advertised.

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Overall Rating:
2.0

Shipping Time:
3.0
Customer Service:
1.0
Buying Experience:
2.0
Customer Experience
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Excellent Company Reviewed by Tim R. | 14 years ago

I purchased 1 oz American Gold Eagles and paid with a bank wire. Transaction went very smooth and pricing was excellent. I will definitely be purchasing from them again.

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
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