Customer Reviews126
Bought some Silver Eagles and 1 oz Silver Dragon rounds from Gainesville Coins. Paid for order on a Monday and received the order 4 days later. Great service and pricing. I will be using Gainesville again.
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Hi Previously wrote that there was no communication from Gainesville coins afer i sent the wire. Later i learnt the following things. It seems their computer system automatically supposed to send an email confirmation did not send the email. I was very concerned that they are not sending me the mail as money received and was little bit panic as the amount is > 50,000 dollars. After 3rd day repetatively calling and explaining one of the person on the phone i am calling and not getting much luck two of the employees infact they sent me the mail as the issue was escalated. To my surprise on the same day they sent me a note saying my package mailed via USPS. i was very thrilled with their response. Later after 4 days i got my packet,they have done the nested packing and excellent way and package was received very good shape. TO be honest though i was little bit panic in the beginning, after the package was received i felt very happy that i used gainessville. I really recommend them 5 stars Thank you Gainesville Coins.
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Agree with Greg. Been a customer of Gainesville Coins for the past 2 years (used to buy locally before). You are never going to make everyone happy but Gainesville does a great job. Pricing is always good and their traders are very helpful. Keep up the good work!
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I ordered items from them and sent wire via Bank of America. After 4 days also they never confirmed as it is received. so i called them 2 times at 9.30 AM and 4 PM. At 4 PM. Person on the phone said sorry that i did not receive the confirmation mail, generally they sent it in the evening after all the phone calls are finished, so i waited until next day and called again. This time it is a new person called Nadia she said it may take couple of more days, but your wire is received 5 days back. Do not worry, but i can't guarentee you when we will send the email to you about confirming wire is received. This is not the service we expect after sending wire for 50k and they do not even care for sending an email.
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I have made 14 purchases with this company without any problems. They are pretty slow in shipping but so what? I don't plan on selling them as soon as I receive my order, my purpose is long term. There is always going to be people that will be unhappy about any kind of service
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Great Pricing, good selection and fast shipping. Nothing more needs to be said. Great bullion dealer
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I have been buying from Gainesville Coins for over a year now and have had nothing but great service. They ship fast and pricing is always the best.
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The BEST Coin Dealer! These guys are the absolute best. Unfortunately there are a lot of people out there who write false reviews. I have done the research and Gainesville Coins has never filed for bankuptcy nor merged with another company as user Rob writes. Gainesville Coins is the most honest dealer you will find with the best pricing!
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The entire experience has been awful. DO NOT order from Gainesville. I was told my order was to ship last month. Christmas is 5 days away and I still haven't received my order which was for gifts! This is the first and last time I will order from Gainesville. There are much better companies to order from and I won't make this mistake again.
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I had nothing but bad dealings with this company and it was only after contacting the BBB that they responded to keep thier rating with the BBB. However if you go to the BBB website and check this company out you will see they had over (25) complaints in a short period of time. I also checked Google on the company National Gold Exchange and they did file bankruptcy and merged with Gainesville Coins to hide who they truely are. In my opinion a company you really wanted to BEWARE of in my opinion.
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