Location
1601 Cloverfield Boulevard, 100 South Tower
Santa Monica, California 90404

Goldline

1.8 Overall Rating
2.1 Shipping Time
1.8 Customer Service
1.4 Buying Experience

Customer Reviews
23

Stay Away Reviewed by A. Brooks Ballard | 10 years ago

I rolled over some of my IRA funds to gold and although they talked to me about their 'buy back value' I was shocked when my first statement arrived and found that the value of gold purchased was 40% less that funds provided to them. The sales pitch was fast talking and confusing. I also purchased card of 'their specialty" 1/10 ounce bullion coins/bars for a Christmas gift - for that the value was only 65% of the money I paid them and it took them 5 weeks to send it to me. Overpriced! Getting product was like pulling teeth! STAY AWAY

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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DISHONESTY ABOUNDS Reviewed by peter | 10 years ago

I contacted Goldline based on the GLENN BECK recommendation! I could not get a straight answer from the"account manager",She kept telling me about the buy back and other companies do not offer that, all I asked for is" HOW MUCH IS 1 OUNCE OF GOLD OR SILVER IF I BUY FROM YOU?!" SHE WAS VERY EVASIVE IN HER ANSWERS, when I pressured her she actually told me that 1 OUNCE OF GOLD IS $1327.00! THAT'S $200 OVER SPOT, I ALSO ASKED ABOUT THE NEW CREDIT CARD SIZE ITEM WITH 5 X 1/10 ONCE GOLD, I TOLD HER THAT GLENN BECK IS PUSHING THIS ITEM AT ABOUT $800.00!, Are you kidding Glenn? That's $1600.00 for 1 ounce, how the **** does that enable you to be secure when each 1/10 is only worth about $110.00? Then she accused me of calling just to say Goldline was ripping people off! I told her if this was a piece of their customer service I would not be dealing with them, She hung up!! DO NOT BUY FROM GOLDLINE, THEY DO NOT ADVERTISE THEIR PRICES FOR A REASON! SHAME ON GLENN BECK FOR SUPPORTING THIS SCAM!!

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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Dishonest Reviewed by Gregory | 11 years ago

They tried to sell us Austrian ducats with a markup of 35 percent. Luckily I called back and asked how much the company would buy back the coins for and after much discussion they sent 30percent more coins. When buying gold only buy bullion coins that are allowed in Ira plans and don't buy from Goldline.

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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Terrible Reviewed by jeff | 11 years ago

Don't buy from Goldline! Getting your shipment will be like pulling teeth! Way over priced and too many gimmicks!Three weeks and i finally got it.

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Overall Rating:
1.3

Shipping Time:
1.0
Customer Service:
2.0
Buying Experience:
1.0
Customer Experience
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Stay Away Reviewed by Tim Graham | 11 years ago

This company (Gold Line) is filled with slick car salesmen. They are way over priced and very pushy. The read scripts and quote the New York Times, Wall Street Journal and such. Their BBB is rating purchased as is their endorsements They have no answers to real questions. All they wish to do is sell you and then you'll feel like two cents waiting on change. Don't waste your time with these thieves. Buy from a solid company that has a better review than Gold Line at 1.6 stars.

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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Terrible experience. Reviewed by nan | 11 years ago

I ordered gold coins and received gold pellets. This was not made clear ago me. They were also deceptive regarding the cost of buying Gold. When I took it and had it weighed it was 63.8% of the money I sent to them. This company literally stole from me. They took over $35% of my money. When I called to question this they were extremely rude to me. Obviously these people have no integrity. I would NEVER deal with this company again and I would highly recommend no one else deal with them.

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Overall Rating:
2.3

Shipping Time:
5.0
Customer Service:
1.0
Buying Experience:
1.0
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Goldline Reviewed by L Herdn | 12 years ago

GOLDLINE purchased 1.6 ounces of gold and was over charged by 1200 dollars. Have been in a 2 year fight to get the money refunded. Never buy from Goldline. They are the worst in the business. don't trust one word they say. Purchase your gold from a local dealer in your area in person

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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STAY AWAY Reviewed by alan | 12 years ago

They charge 200 dollars over spot on a one ounce gold eagle where as other dealers come in about 50 over spot. Their prices are absolutely insane and anyone who buys from them are gigantic fools. I was offered a free coin if I knew of Glen Beck., I said I did and the woman tells me about the coin I am getting and of course it has NO Precious metal. What she was offering me was not a coin but some type of token. Her use of the word coin is wrong and could be considered fraud. Stay away from these people. One last thing, they do offer a decent price for buyback BUT the spread they have is obscene and pure thievery.

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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Absurd pricing Reviewed by Dave M | 13 years ago

I did not buy from Goldline, the only reason there are any stars in this review is because I was required to input some value. I contacted GL about ordering 100 Silver Eagles and 1/10 oz. Gold Eagles. They wanted 42.00 dollars per Silver Eagle when everyone else was asking 35-36 dollars. For the 1/10 oz. Gold Eagle, they wanted 260.00 per coin when other sites were asking 190-195. When I asked the sales rep why so much over spot, he replied something to the effect of “we are not the cheapest, there plenty of sites that sell cheaper gold and silver, the higher premium reflects the value and guaranteed service GL provides". His actual sales pitch was a lot longer, and seemed to make sense, (for about 5 seconds) until I realized gold would have to hit about 2600.00 per oz. just to break even. The only Guarantee I could be sure of was, I was going to pay $700.00 to $800.00 more for the privilege of ordering from Goldline.............NO THANK YOU!!

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Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
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Got soaked on premiums. Reviewed by Houdini | 13 years ago

Bought gold proofs eagles for IRA. I thought, based on reputation and Glenn Beck "investigation of those who advertise with him," that the deal was good (didn't do my research). Proves to do homework. Buying direct from US Mint, found out that basic premiums for proofs are 15% They were 30%. When queried later, it was admitted that premium above market is "commission." OK I'll buy a little commission, since they can put it into an IRA and the US Mint can't. But once I was pointed to McAlvany by my mother-in-law, I found that their premiums for gold proofs were significantly less. And their account advisors made much better sense.

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Overall Rating:
2.7

Shipping Time:
3.0
Customer Service:
4.0
Buying Experience:
1.0
Customer Experience
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