JM Bullion

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JM Bullion

Company Overview

 
4.4 (794)

Location

State
Texas
City
Dallas
Address
11700 Preston Road Ste 660153
ZIP
75230

Contact Information

Phone
1-800-276-6508

JM Bullion is America’s leading online bullion retailer.  We offer a variety of gold, silver, copper, and platinum products at highly competitive prices.  Shipping is free on all orders. Transactions are handled with the highest standards of online security.  Orders can be placed via the site 24 hours a day, seven days a week.  If you would rather not order on the internet, you may do so over the phone.  Simply contact our support team at 1(800)276-6508, and a representative will be available to assist you.

QUALITY PRODUCTS, AFFORDABLE PRICES

JM Bullion is proud to offer a wide array of quality products, including brilliant uncirculated coins, domestic and international bullion, 90% silver, numismatic coins, and IRA-approved metals.  Not only do we have some of the lowest prices in the industry, quantity discounts apply to most products.  We work directly with well-known mints and reputable distributors.  To make sure you receive products of the highest quality, all new inventory is carefully inspected.  All items available on the site are in-stock and ready to ship, and we keep enough inventory in hand to fulfill even the largest of orders.

SECURE ONLINE SHOPPING EXPERIENCE

Respecting the rights and privacy of users is our top priority.  We keep your information secure using Verisign-certified 256-bit SSL encryption.  Additionally, we never have access to sensitive credit card data, as Authorize.net securely processes that information according to strict PCI-compliant standards.  As an online company, we have to ask you to trust us to protect your personal information.  Use of such state-of-the-art technology ensures your confidence in JM Bullion is not misplaced.

FREE, FAST, AND DISCREET SHIPPING

Shipping on all JM Bullion orders is free to the fifty United States and military addresses.  Most orders ship within one (1) business day of cleared payment.  Discretion and protection are essential when mailing valuables.  Our team takes great care in packaging your orders, which ship in plain brown boxes with no indication on the outside of the contents within.  To safeguard your investments, all shipments are 100% insured.  In the highly unlikely event your order is lost, stolen, or damaged in transit, you will be covered. 

SUPERIOR CUSTOMER SUPPORT

We appreciate and value our customers.  That is why, at JM Bullion, we are committed to providing exceptional support.  All customers are treated courteously, and with respect. We realize communication is vital - simply give us a call, send us an email, or visit us on Live Chat, and someone will be there to assist.  Our friendly team is available 8:00 a.m. to 6:00 p.m. (CST) Monday to Friday. Here at JM Bullion, we strive for 100% customer satisfaction and it shows!

SEVERAL PAYMENT METHODS ACCEPTED

You may pay with a “paper check” (personal check, cashier’s check, money order, or online bill pay), PayPal, credit/debit card (Visa or MasterCard), bank wire transfer, or eCheck.  There is a 4% discount if you pay with a paper check, bank wire transfer, or eCheck.  That discount is already figured into the price and will be applied in your cart automatically upon your selection of payment method.

We look forward to serving your precious metals needs. 

www.jmbullion.com

User reviews

Average user rating from: 794 user(s) View all user reviews

4.4
 
Overall Rating
4.3
 
Shipping Time
4.4
 
Customer Service
4.4
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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Fast Fast Fast delivery and processing of order

Reviewed by Roderick D McLeod | May 06, 2019

I have ordered several times from JM Bullion and each time my order was Processed , Shipped and Received quicker than any other Bullion dealer i have done business with. My order is received well wrapped packaged and exactly as ordered. FIVE STARS well done JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered several times from JM Bullion and each time my order was Processed , Shipped and Received quicker than any other Bullion dealer i have done business with. My order is received well wrapped packaged and exactly as ordered. FIVE STARS well done JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Long Time Client

Reviewed by Chris Whelihan | May 03, 2019

Numerous orders have been place with JM, this specific one was just slightly less than $4,000, and each and every time the product has been of the highest quality expected. I have told my brother about the site and he will be buying soon I am sure. I highly recommend to anyone buying in the precious metals arena to always go with JM Bullion. To do anything else will only be selling yourself short - and putting more of your money into someone else's pockets versus your own. You will not be disappointed.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Numerous orders have been place with JM, this specific one was just slightly less than $4,000, and each and every time the product has been of the highest quality expected. I have told my brother about the site and he will be buying soon I am sure. I highly recommend to anyone buying in the precious metals arena to always go with JM Bullion. To do anything else will only be selling yourself short - and putting more of your money into someone else's pockets versus your own. You will not be disappointed.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesome service

Reviewed by Craig | May 03, 2019

Awesome prompt processing and delivery. Product was in perfect condition and just as ordered

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Awesome prompt processing and delivery. Product was in perfect condition and just as ordered
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great dealer JM Bullion

Reviewed by Bryan | May 03, 2019

JM Bullion priducts aewvjust as described and quick turn around. Lowest markup above spot that I have seen from online bullion retailers. The only place I buy from now.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion priducts aewvjust as described and quick turn around. Lowest markup above spot that I have seen from online bullion retailers. The only place I buy from now.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesum

Reviewed by Dean Etzwiler | May 03, 2019

All around best company for buying silver & gold

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
All around best company for buying silver & gold
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great products and great service

Reviewed by Todd | May 03, 2019

I've used JMB over 25 times. Never had any issues with service
or product. Thanks JMB for great service and product.
5 star rating from me.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've used JMB over 25 times. Never had any issues with service
or product. Thanks JMB for great service and product.
5 star rating from me.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion 5 Stars

Reviewed by Dan | May 03, 2019

Never a bad experience with JM Bullion.. Easy to navigate website, a cinch to order, several payment options, and fast, free shipping..
I'm buying bullion, and they make it a simple, hassle free process..

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Never a bad experience with JM Bullion.. Easy to navigate website, a cinch to order, several payment options, and fast, free shipping..
I'm buying bullion, and they make it a simple, hassle free process..

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best price and immediate shipping

Reviewed by Bret McGough | May 02, 2019

I've ordered silver coins, generic rounds and bars many times thru JM Bullion and have been very satisfied every time. The latest order was shipped right away and I got my order in a couple of days. Packaging is always great. I like that I am always apprised of the status of my order. Never any question. I'm not interested in buying anywhere else.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've ordered silver coins, generic rounds and bars many times thru JM Bullion and have been very satisfied every time. The latest order was shipped right away and I got my order in a couple of days. Packaging is always great. I like that I am always apprised of the status of my order. Never any question. I'm not interested in buying anywhere else.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company

Reviewed by Mid Missouri Stacker | May 02, 2019

I've been using JM Bullion for 10 years and have been very satisfied with their prices and specials when buying Silver Rounds. Compared to other silver exchanges, JM Bullion offers the best deals in my opinion with Free shipping depending on your order.
Will use them again for sure.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been using JM Bullion for 10 years and have been very satisfied with their prices and specials when buying Silver Rounds. Compared to other silver exchanges, JM Bullion offers the best deals in my opinion with Free shipping depending on your order.
Will use them again for sure.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent Service; I'm Very Pleased!

Reviewed by Robert | May 02, 2019

Great company!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great company!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great dealer in PM's

Reviewed by L Compton | May 02, 2019

Great seller! i promptly recieved what i ordered in a discreet package

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great seller! i promptly recieved what i ordered in a discreet package
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Won't shop anywhere else

Reviewed by Teanna Seminerio | May 02, 2019

A few months ago I decided to start investing in precious metals. My brother, who investigates any company he uses thoroughly, has been a JM Bullion customer for years & recommended their services. Received my 3rd order recently, very happy with my purchases as everything I ordered was exactly as described & stated as well as receiving my order rather quickly. JM has a life long customer

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
A few months ago I decided to start investing in precious metals. My brother, who investigates any company he uses thoroughly, has been a JM Bullion customer for years & recommended their services. Received my 3rd order recently, very happy with my purchases as everything I ordered was exactly as described & stated as well as receiving my order rather quickly. JM has a life long customer
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Overall experience with JM Bullion

Reviewed by Adam | May 02, 2019

Very good first time buyer experience with JM Bullion. I will definitely continue to use their services in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very good first time buyer experience with JM Bullion. I will definitely continue to use their services in the future.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Ms

Reviewed by Li | May 02, 2019

I did not receive my order and I was concern and the customer service won't pass the phone to supervisor when i ask to speak to one

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Thank you Yan Li for your business and feedback, we really appreciate it. We have reviewed your order and phone calls. Confirms you were aware you placed the order without the apartment number and that it was being shipped back to us. As we have also relayed to you, once we receive all the packages back from USPS, we will ship them back out to your address including the Apt# this time.

We will stay on top of this situation and let you know when we can reship asap. We apologize for any issues.

Regards,
JMB

I did not receive my order and I was concern and the customer service won't pass the phone to supervisor when i ask to speak to one
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great place

Reviewed by Sam Letcher | May 02, 2019

JM is a great company to buy from. I am very pleased with everything about the firm.

Thanks to JM!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM is a great company to buy from. I am very pleased with everything about the firm.

Thanks to JM!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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1st Order

Reviewed by Michael Plantagenet | May 02, 2019

My first Bullion/Coin order. I ordered the Queen's Beast Falcon of the Plantagenets Coin. This item appealed to me because of the Royal Souvenir and Numismatic value connections. Arrived fast, in great condition and looks brilliant. I will order again as my budget permits.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My first Bullion/Coin order. I ordered the Queen's Beast Falcon of the Plantagenets Coin. This item appealed to me because of the Royal Souvenir and Numismatic value connections. Arrived fast, in great condition and looks brilliant. I will order again as my budget permits.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Good prices; metal behaves like fine silver

Reviewed by Jennifer | May 02, 2019

I bought silver to make jewelry, not as an investment. I ordered the 10oz pack of silver rounds at spot prices for first-time buyers. The rounds all look brand new, and the metal heats up, melts, rolls out, and polishes like fine silver ought to. The prices are much better than buying casting grain from a jeweler's supply company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I bought silver to make jewelry, not as an investment. I ordered the 10oz pack of silver rounds at spot prices for first-time buyers. The rounds all look brand new, and the metal heats up, melts, rolls out, and polishes like fine silver ought to. The prices are much better than buying casting grain from a jeweler's supply company.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Good service

Reviewed by Ernest | May 02, 2019

Competitive pricing, excellent turnaround time. I would definitely order again from this vendor and have advised others to do likewise.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Competitive pricing, excellent turnaround time. I would definitely order again from this vendor and have advised others to do likewise.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great coin

Reviewed by Robert Miler | May 02, 2019

Your price for NGC MS63 $10 Liberty was the reason I purchased this coin, thanks for the price, very satisfied with my purchase

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Your price for NGC MS63 $10 Liberty was the reason I purchased this coin, thanks for the price, very satisfied with my purchase
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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My go to for online buying

Reviewed by Bill O. | May 02, 2019

JMB is my go to company for buying. When I've called they have been great and fun to talk to. (Hi Laura). Wish I could take a tour there.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JMB is my go to company for buying. When I've called they have been great and fun to talk to. (Hi Laura). Wish I could take a tour there.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Long time customer

Reviewed by Bud | May 02, 2019

The last two 10 ounce silver bars I purchased arrived damaged. The exterior packaging was intact and so was the bubble wrap. These bars were packed already damaged. Their solution was for me to take my time to repackage it, stand in line at the post office and ship it back for a refund. My time is more valuable than that. Thanks but no thanks. Listing says "new", but buyer beware.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Thanks Emil Bruni for your business and feedback, we really appreciate it. We do see you emailed in regarding 1 10 oz bar you received in April, for which we could send you a prepaid shipping label to send it back for replacement or refund. The last 10 oz bar we see you purchased before this one was back in September of 2018, don't see any notes on that order.

We ship the bars exactly as we receive them from the mints, we apologize for any issue or hassle; this does not affect their bullion silver value at all. Please do contact us if we can replace or refund the bar received in April.

Regards,
JMB

The last two 10 ounce silver bars I purchased arrived damaged. The exterior packaging was intact and so was the bubble wrap. These bars were packed already damaged. Their solution was for me to take my time to repackage it, stand in line at the post office and ship it back for a refund. My time is more valuable than that. Thanks but no thanks. Listing says "new", but buyer beware.
Overall rating 
 
3.0
Shipping Time 
 
5.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
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Great company

Reviewed by JR | May 02, 2019

Have been buying from JM Bullion for years. Usually small orders but they are great! Have referred friends and they are all happy also.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have been buying from JM Bullion for years. Usually small orders but they are great! Have referred friends and they are all happy also.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

One order one happy customer

Reviewed by John Maslauskas | May 02, 2019

It was easier to purchase and receive the item than it was to fill out this survey. Pleased with JM Bullion. Have no hesitation to order again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It was easier to purchase and receive the item than it was to fill out this survey. Pleased with JM Bullion. Have no hesitation to order again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company, Fast Shipping, Good Items

Reviewed by DONALD A BRYANT | May 02, 2019

As always, JM Bullion provides good products, great service and ships fast. Thanks for being a good company!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As always, JM Bullion provides good products, great service and ships fast. Thanks for being a good company!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Fantastic!

Reviewed by Brian | May 02, 2019

This place is great! The prices are awesome and shipping is super fast! Plus it's only 3.99 for shipping on anything less than $99, after $99 it's free. You can't beat that anywhere! I've seen places charge up to $15 for shipping. I will continue to order from them only. They've found a customer for life.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This place is great! The prices are awesome and shipping is super fast! Plus it's only 3.99 for shipping on anything less than $99, after $99 it's free. You can't beat that anywhere! I've seen places charge up to $15 for shipping. I will continue to order from them only. They've found a customer for life.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion

Reviewed by Stacy B | May 02, 2019

I have ordered a few times from JM Bullion and have been happy with the speed of service, prices and quality of the product.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered a few times from JM Bullion and have been happy with the speed of service, prices and quality of the product.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
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Perfect

Reviewed by Jesse | May 02, 2019

I like the JM Bullion for their product variety and fast shipping. I'm never disappointed and there are no surprises. Just good products and great service. JM gets 80 to 90 % of my business.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I like the JM Bullion for their product variety and fast shipping. I'm never disappointed and there are no surprises. Just good products and great service. JM gets 80 to 90 % of my business.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great deal

Reviewed by Bruce H Erwin | May 02, 2019

Everything went exactly as expected. Shipped the same day which surprised me, and the coins looked great!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Everything went exactly as expected. Shipped the same day which surprised me, and the coins looked great!
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Happy with them

Reviewed by Matt | February 15, 2019

Have made a total of 8 orders with them so far and have smooth transactions on all of them. I also want to give a compliment to their customer service reps. Any questions I've ever had they've been very polite and they really give you a feel that they are a friendly company that truly wants to make you happy.

Only complaint I have is their selection isn't always the best, I'm not sure if there are rules on what type of coins they're allowed to sell but I've seen coins on other sites I like but don't want to deal with those sites (I'm mostly speaking of Apmex here) and JM replies they won't get them in stock, I'm not sure why, it's a guaranteed buy they're turning down.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made a total of 8 orders with them so far and have smooth transactions on all of them. I also want to give a compliment to their customer service reps. Any questions I've ever had they've been very polite and they really give you a feel that they are a friendly company that truly wants to make you happy.

Only complaint I have is their selection isn't always the best, I'm not sure if there are rules on what type of coins they're allowed to sell but I've seen coins on other sites I like but don't want to deal with those sites (I'm mostly speaking of Apmex here) and JM replies they won't get them in stock, I'm not sure why, it's a guaranteed buy they're turning down.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Don’t use this company

Reviewed by Brett Blundon | December 18, 2018

Do not use this company to purchase your bouillon! I am a real person who ordered silver from this website. It never arrived and the company was unwilling to make it right. They claim that the shipping did not include insurance and they do not stand by ensuring the customers product is delivered. I am not the only person that this is happened to, be sure that you do your homework and have extra money to throw away.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Do not use this company to purchase your bouillon! I am a real person who ordered silver from this website. It never arrived and the company was unwilling to make it right. They claim that the shipping did not include insurance and they do not stand by ensuring the customers product is delivered. I am not the only person that this is happened to, be sure that you do your homework and have extra money to throw away.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Reliable A+ Bullion Dealer

Reviewed by Manuel Posada | December 12, 2018

I recently started investing and purchasing precious metals. JM Bullion are actually the first and only bullion dealer I have dealt with and will most likely be the only. They are very professional, super reliable and trust worthy. Good responsive customer service. I know I would recommend them, without a doubt, to anyone who asks me about whom I have been buying my metals from. No need to look anywhere else I have made several purchases in the last few months and have all arrived in a reasonable amount of time. I see some people here have no patience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I recently started investing and purchasing precious metals. JM Bullion are actually the first and only bullion dealer I have dealt with and will most likely be the only. They are very professional, super reliable and trust worthy. Good responsive customer service. I know I would recommend them, without a doubt, to anyone who asks me about whom I have been buying my metals from. No need to look anywhere else I have made several purchases in the last few months and have all arrived in a reasonable amount of time. I see some people here have no patience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Where is my stuff??

Reviewed by Tim | October 18, 2018

Ordered sept 20 finally got to usps on oct 10 today is oct 18 so I called she said my shipment is being investigated for theft!! WTF no one even called me so she said someone would call me and no one has!!! I hope this place is legit I spent over 25000 so here I sit with no clue

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Thanks Tim for your business and opportunity to respond on this order. It was delivered on 10/20/18. We apologize for any delay. We opened up a claim on your behalf just to be proactive ahead of time in case shipment was lost or delayed.

Regards,
JMB

Ordered sept 20 finally got to usps on oct 10 today is oct 18 so I called she said my shipment is being investigated for theft!! WTF no one even called me so she said someone would call me and no one has!!! I hope this place is legit I spent over 25000 so here I sit with no clue
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Over 100 perfect orders!

Reviewed by Michael | October 16, 2018

I have placed over 100 orders and I have been happy with every purchase.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have placed over 100 orders and I have been happy with every purchase.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Shipment shortage

Reviewed by Dirar | September 11, 2018

Be aware they are thieves and liars .my order came short of 5 oz of silver.dont buy from them.fraudulent company

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Thank you for your business and opportunity to respond to this feedback, we really appreciate it. We see an order whereby you claimed you were short 1 5 oz bar; we pulled the video review and show that all products were packed. As a one time courtesy we did offer to file a claim to report a missing item, however you didn't comply with the needed paperwork.

We apologize for the issue and are glad to see that you have subsequently purchased from us.

Regards,
JMB

Be aware they are thieves and liars .my order came short of 5 oz of silver.dont buy from them.fraudulent company
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Best Bullion Dealer

Reviewed by Steven R Burton | September 05, 2018

I've made well over 100 purchases from JMBullion and have never had anything other than a perfect experience. When I've occasionally bought from competitors I am always reminded why I stick with JMB. JMB is the only dealer I have found that ships immediately upon receipt of payment. They don't have all the phony razzle dazzle of others, just great quality and service. Their prices are almost always the lowest.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've made well over 100 purchases from JMBullion and have never had anything other than a perfect experience. When I've occasionally bought from competitors I am always reminded why I stick with JMB. JMB is the only dealer I have found that ships immediately upon receipt of payment. They don't have all the phony razzle dazzle of others, just great quality and service. Their prices are almost always the lowest.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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No Gimmicks, just good service

Reviewed by Larry Letzer | November 09, 2017

This was my first time buying precious metals on line. I was wary, but after speaking with a couple of advisers I felt more assured. If anything, the lack of pressure I had received at other dealers was refreshing. Only complaint, I would have liked a recommendation or two. They were just there to answer questions that I was supposed to know what questions to ask. I would have liked a person to inquire my long range desires and why I was buying metal to kinda hold my hand a bit.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first time buying precious metals on line. I was wary, but after speaking with a couple of advisers I felt more assured. If anything, the lack of pressure I had received at other dealers was refreshing. Only complaint, I would have liked a recommendation or two. They were just there to answer questions that I was supposed to know what questions to ask. I would have liked a person to inquire my long range desires and why I was buying metal to kinda hold my hand a bit.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best I have seen

Reviewed by Debbie | July 15, 2017

I looked around for a long time before I finally made a purchase online. I didn't know much about precious metals prior to my search. I found the most complete on JM Bullion's site. I liked the option to have it stored with them or shipped. I decided on the home shipment. Having free shipping on orders over $100 is perfect for me. I am definitely a lower end buyer. I have made five purchases since I started back in December 2016. The initial 10 oz of silver sent at spot was fantastic that was a big hook for me. I usually buy from the what's on sale this week. I like the bargains found there. I can get the amount over spot as the lowest price point even if I am only buying 1-3 pieces. I buy now with the e check option it does take a bit longer than credit card but for the 4% less total cost it is worth it. Yes if I was making larger purchases I could use wire, but that is not in the cards. I trust this company and haven't had any issues with my purchases. I would suggest to anyone thinking about it to go ahead and try it.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I looked around for a long time before I finally made a purchase online. I didn't know much about precious metals prior to my search. I found the most complete on JM Bullion's site. I liked the option to have it stored with them or shipped. I decided on the home shipment. Having free shipping on orders over $100 is perfect for me. I am definitely a lower end buyer. I have made five purchases since I started back in December 2016. The initial 10 oz of silver sent at spot was fantastic that was a big hook for me. I usually buy from the what's on sale this week. I like the bargains found there. I can get the amount over spot as the lowest price point even if I am only buying 1-3 pieces. I buy now with the e check option it does take a bit longer than credit card but for the 4% less total cost it is worth it. Yes if I was making larger purchases I could use wire, but that is not in the cards. I trust this company and haven't had any issues with my purchases. I would suggest to anyone thinking about it to go ahead and try it.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Extremely pleased

Reviewed by Robert Boyer | July 05, 2017

I have ordered from this company three different times each order has arrived fast in perfect condition exactly what I ordered. JM Bullion is a very professional and trusted American company and has earned my trust.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered from this company three different times each order has arrived fast in perfect condition exactly what I ordered. JM Bullion is a very professional and trusted American company and has earned my trust.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Dependable & Trustworthy!

Reviewed by Bill | June 21, 2017

I have ordered from several online companies over the course of several years, and have experience with good, mediocre, and plain bad companies. JM Bullion is currently my #1 choice! Their prices are very competitive and the selection is great. A while back their shipping used to take a while, but my last several orders have arrived very quickly. I also appreciate the different payment options that are available! Until I have a reason to go elsewhere, JM Bullion will be my go-to. Yes, I trust and recommend.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered from several online companies over the course of several years, and have experience with good, mediocre, and plain bad companies. JM Bullion is currently my #1 choice! Their prices are very competitive and the selection is great. A while back their shipping used to take a while, but my last several orders have arrived very quickly. I also appreciate the different payment options that are available! Until I have a reason to go elsewhere, JM Bullion will be my go-to. Yes, I trust and recommend.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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EXCELLENT Company and transaction!

Reviewed by James Mosiej | June 19, 2017

The JM Bullion website is EASY to use. SUPERB products! The only star I took off in my review was for shipping, and that's more an issue with USPS than with JM Bullion. (JM Bullion MIGHT want to consider using another shipping service.) I will be back to this site to make more purchases -- AND would recommend it to friends.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The JM Bullion website is EASY to use. SUPERB products! The only star I took off in my review was for shipping, and that's more an issue with USPS than with JM Bullion. (JM Bullion MIGHT want to consider using another shipping service.) I will be back to this site to make more purchases -- AND would recommend it to friends.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent Experience with JMBullion

Reviewed by Marcus | June 16, 2017

Excellent experience with the seller. I have bought from many. They are my preferred source for bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent experience with the seller. I have bought from many. They are my preferred source for bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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10 Oz. Silver At Spot!

Reviewed by Roger Lynch | June 15, 2017

One of the finest I've ever dealt with. Great product, fast shipping & great service!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
One of the finest I've ever dealt with. Great product, fast shipping & great service!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Silver Purchase

Reviewed by Ronald Perry | June 15, 2017

Beautiful silver fast shipment Having recently started in silver, I've been looking for low cost deals. The folks at JMB have provided that. I will be ordering more soon thank YOU JMB !!!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Beautiful silver fast shipment Having recently started in silver, I've been looking for low cost deals. The folks at JMB have provided that. I will be ordering more soon thank YOU JMB !!!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Service, communication and Fast shipping.

Reviewed by TODD | June 15, 2017

The Website is simple to use with fair pricing, and Fast shipping .

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The Website is simple to use with fair pricing, and Fast shipping .
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent dealer

Reviewed by Robert Lee | June 15, 2017

This was my 3rd order with these folks and I've had a great experience every time. Their pricing is better than most and the free shipping is a plus. It is a bit frustrating to have to wait for the check to clear, but that seems to be an industry standard practice.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my 3rd order with these folks and I've had a great experience every time. Their pricing is better than most and the free shipping is a plus. It is a bit frustrating to have to wait for the check to clear, but that seems to be an industry standard practice.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Silver Purchases

Reviewed by Tim | June 15, 2017

Fast, competitive prices. Product was exactely as described

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fast, competitive prices. Product was exactely as described
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Happy Customer

Reviewed by elizabeth bryant | June 15, 2017

I have made multiple purchases from JM Bullion. Orders always arrive quickly, very well packaged and items are exactly as described. Prices are fair and sales are always a good deal. I am very pleased with the service and products from JM Bullion and will continue to purchase from them

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made multiple purchases from JM Bullion. Orders always arrive quickly, very well packaged and items are exactly as described. Prices are fair and sales are always a good deal. I am very pleased with the service and products from JM Bullion and will continue to purchase from them
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM is a great Service for Stacking

Reviewed by Guest | June 15, 2017

I absolutely enjoy buying through JM. They are always available for expert help real-time while shopping their goods. Fast, Fast , Fast, I always get my order 4 days or less with their standard shipping. They have a well organized website and keep a smart inventory for us to shop through.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I absolutely enjoy buying through JM. They are always available for expert help real-time while shopping their goods. Fast, Fast , Fast, I always get my order 4 days or less with their standard shipping. They have a well organized website and keep a smart inventory for us to shop through.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Beautiful silver

Reviewed by Brad Vanderiet | June 15, 2017

I've bought more than my far share of gold and silver for JM and every item has been perfect! Return customer on several occasions and will keep coming back. Thank you guys so much!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've bought more than my far share of gold and silver for JM and every item has been perfect! Return customer on several occasions and will keep coming back. Thank you guys so much!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Prospector Silver Bar

Reviewed by Phillip Erickson | March 29, 2017

Having recently started in acquiring silver, I've taken the tack of looking for low cost deals. The folks at JMB have provided weekly specials with premium values less than the local dealers. This opportunity has allowed me to acquire very interesting bars and rounds, such as the Prospector Bar. Their customer service has been very responsive to questions and concerns. The delivery of my purchase has everyone beat. I keep looking around to see what others offer and at the end of the day, JMB gets my business.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Having recently started in acquiring silver, I've taken the tack of looking for low cost deals. The folks at JMB have provided weekly specials with premium values less than the local dealers. This opportunity has allowed me to acquire very interesting bars and rounds, such as the Prospector Bar. Their customer service has been very responsive to questions and concerns. The delivery of my purchase has everyone beat. I keep looking around to see what others offer and at the end of the day, JMB gets my business.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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