JM Bullion

Ordered 6 days ago with cc pmt to expedite order. This is my first ever online order of new items. I got "shipping label created" on 9th. No updates at shipper or JM website since. Now the 14th of July, Live chat is dead during all hours. I held for 9:42 this am, transferred to hangup. Called back, still nice jazz station playing, but no human answer after another 10minutes on hold. I sent an internal email to them just now off the website. Hoping my order comes through soon, and glad I can walk it back if i need to. Skip sending these peeps a check or cash. Wish me luck Bill

I have bought many gold coins, silver coins and silver bars from JM Bullion and I have never had a bad experience. JM Bullion always provides the best service at the best possible price. I have checked the competition over and over and have never found a better price for the products I buy. I will not consider buying from anyone else as long as the service continues and I have no reason to think it will change. JMB keep up the good work and you have a customer for life.

I have ordered several times from JM Bullion by paper check. They offered me to start making payments via eCheck. I filed an order by eCheck and it came back saying my bank routing number for Ally Bank could not be verified. I called and a customer service rep said that she had no idea what was wrong and I had to send the paper check. A few days later the silver market was down and I attempted to make a buy using eCheck once again at a great price. Again the order was denied because JM Bullion could not verify the routing number for Ally Bank. I called once again and was given the run around about it being my fault (even though the operator verified the numbers I read directly from the Ally Bank website and what I was typing in for payment). I was again told to send a paper check and the issue not fixed. I send an email to JM Bullion asking when the issue could be looked into in order to start using the eCheck system they offered to me and have been ignored for the past three days. Not a good thing to do to a journalist who loves to write reviews JM! Now seeking an alternative silver and gold supplier as it seems JM Bullion does not care about its systems offered to customers.

I called today to check on the status and the rep was extremely rude and appeared to be bothered by me checking on my order. When I asked if the order will be shipped via UPS or via the post office - I was told to wait until I get an email. I order from APMEX all of the time they are way more professional than this.

I have ordered about half a dozen times from JM Bullion and every time the product was very nice and shipping was extremely fast and only took a few days to get to me. I have just started collecting bullion and am very impressed with the items I have received. I look forward to more purchases and will tell anyone who is looking to start or raise their gold, silver, and platinum these are the people to go with.

Ordered bags of junk silver coins which are purportedly a mix of nickels, dimes, quarters and half dollars. I received ALL dimes....every single coin was a dime....!!!. Who in their right mind (I must be demented) wants to count and verify that they received the correct amount and type of silver coins when there are literally hundreds of dimes to count. They could not even throw in a few quarters! If you are buying bulk junk silver and want all dimes - you are at the right place. If you do not want to count thousands of dimes - shop elsewhere.

I discovered JM Bullion about a year ago and have made many purchases from them since. I spend a lot of time online and in coin stores shopping for precious metals and JMB simply offers better prices than anyone I have found.Occasionally, you might think another company has beaten their price, but then you find that shipping isn't free like at JM or you have to buy some astronomical quantity or the product is inferior to what JMB offers. All-in-all, the net cost per ounce that JM Bullion charges is virtually always less than anyone else. In addition, their customer service department is manned with "real" people who are caring and sincere and who aim to please. My orders are shipped quickly in accordance with their published policies and arrive in nondescript packaging on the outside but high-quality protective sleeves and canisters on the inside. I'm a serious individual investor in precious metals. Sometimes, I just buy a few dollars worth and sometimes I buy much, much more. Regardless of the quantity, you can be assured that you will get the best products for the best price from JM Bullion.

I've had nothing but positive results on my twelve purchases I've made and I'm surely going to continue to go to JM Bullion over and over again because of the quality of their metals, the ease of the buying process, the great options on payments, great prices and speed of shipping . I would and have recommended them to friends! 100% satisfied as a twelve time buyer. Eric. Tx.

I just received my 4th order of coins from J.M. Bullion. My experience with JMB has been outstanding: 1) excellent prices. 2) shipping is flawless. 3) products are exactly as advertised. 4) status of order is provided promptly and accurately on line AND by email. I've paid three of my orders by personal check. Yes it takes longer for the check to clear, but who cares - my prices are locked-in when I place the order. Customer service has been responsive to my questions on the phone and by their convenient chat feature. There is no better place to buy your precious metals. This company rocks!

I have made a several purchases from JM Bullion now and I have been very pleased with every aspect in all transactions. I always choose the paper check payment method, because I like the discount even though this form of payment can add 5-10 more days to my order. All my orders have come well packaged, so no worries about anything coming damaged and I can honestly say that every item I have received has exceeded my expectations. The prices are right too! The price is what first brought me to JM Bullion and quality and service is what keeps me going back.