Location
11925 North Stemmons Freeway, Suite 180
Dallas, Texas 75234

Provident Metals

  

FAST & FREE SHIPPING

We offer FREE SHIPPING on orders of $99 or more, anywhere in the US.  If your order subtotal is UNDER $99, we’ll still ship your package for just $5.95 anywhere in the Domestic U.S. When you make a purchase as important to your future as a precious metals investment, you need to be sure your delivery will make it to your door. To that end, we offer discreet shipping labels and take great care to wrap your product for a safe shipment--all packages are shipped fully insured. 

SECURE ONLINE PURCHASING

The security of your personal information is of the utmost importance. Accordingly, Provident Metals offers a multi-layered approach for your protection: a secure shopping cart, high-grade encryption software, and SSL certificate through VeriSign. Trust is important in this business, so we assure you your credit card and personal information is completely safe. We will never sell or trade your information to any third party. Your trust in Provident Metals is supported by industry-leading security and unbeatable customer service.

AFFORDABLE INVESTMENTS

Here at Provident Metals, we are constantly striving to offer the lowest and best prices in the industry on every one of our products. To do so, we built a highly automated ordering system that allows us to keep prices low and in step with the changing market. We know you want to be confident in your purchase, so Provident Metals is here to give you outstanding quality and value.

CUSTOMER SERVICE

Taking care of our customers is the reason Provident Metals exists. When you buy from us, you can be confident you’ll be treated well. We respect your time and your investment, and you can count on our fast, courteous, and comprehensive customer service. Whether you are a long-time customer or new to precious metals, you can be assured that Provident Metals will provide you with great pricing, quality products, fast shipping, and complete satisfaction.

Go to http://www.providentmetals.com/

4.1 Overall Rating
4.1 Shipping Time
4.2 Customer Service
4.2 Buying Experience

Customer Reviews
292

Waiting, waiting for gold bracelet, finally cancelled. Reviewed by Richard Harwood | 8 years ago

Ordered a gold bracelet (0.9999 1 troy oz) for my wife for Christmas, product was in stock when I ordered. I sent a check which needed to be cleared, fine. Gold spot price started rising. 24 calendar days or 15 business days and now site says it is out of stock. Gold spot price has risen to the point they wont make much profit. Service tells me that they do not know when they will receive more bracelets. I want my money back, but no they will not honor the current gold spot price. BS, give me my money. They said they will cut a check and refund me but it will take 5 or more business days. I will not return to this place.

Was this review helpful?
Overall Rating:
1.7

Shipping Time:
1.0
Customer Service:
3.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
10% restocking fee for underweight bullion Reviewed by Silverback Stacker | 8 years ago

Usually no problem with them. But they messed up two orders in a row. First they sent me copper rounds instead of silver and didn't believe me until they checked their video. Then they sent me underweight and damaged bullion. They want ME to pay for shipping back to them so that they can charge me a 10% restocking fee. WHAT?! Never again. I've had problems with other dealers and THEY made it better. Not Provident. Their mistake is YOUR problem.

Was this review helpful?
Overall Rating:
1.7

Shipping Time:
2.0
Customer Service:
1.0
Buying Experience:
2.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
My Choice Reviewed by Gary Brown | 9 years ago

I Have Made A Half Dozen Purchases From Provident Over A Period Of 3+ Years. Every Purchase Was As Requested And Prompt. I Made One Sale To Provident, The Transaction Was Smooth And As Expected. I Would And Will Do Business With Provident In The Future. I Recommend Provident Metals.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Provident Metals Review Reviewed by B Kenney | 9 years ago

The day I placed my order I also placed orders with two other metal companies. I received my order from Provident Metals on the second business day after I placed my order. I still currently haven't received my orders from the other two companies. I am extremely impressed with how fast the shipping was, the quality of the pieces that I ordered, and the quality of the packaging. I will definitely be recommending this company and purchasing more metals from them. Thank you Provident Metals!

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
My go to Bullion dealer Reviewed by Victor | 10 years ago

No need to buy from anyone else. Fast shipping, echeck and great prices. They always price match so I only order from them. Never had a problem so I'll stick to them.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Order Review Reviewed by William | 10 years ago

Timely delivery, Beautiful Rounds Shipping was free with purchase of 5. When price drops I will order again, shooting for 6 to get free delivery

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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order Reviewed by Donald Smith | 10 years ago

I only buy from PM as there service is outstanding an prices are very much better than all others I have checked.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Amazing Reviewed by Steve | 10 years ago

Great products at a great price

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Satisfaction Guarateed!! Reviewed by Rollin | 10 years ago

Amazed order delivered in three days!! Although, checked Monster box and several coin tubes were on the verge of popping open. Silver dollar coins in those tubes were tilted or almost trapped in coin tube cover. Could strapping tape be used on each individual coin tube for shipping purposes? Chatted with Melissa and she helped a lot with coin storage questions. Provident Metals is on point with customers service. Waiting on shipment email from next order placed yesterday?

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
What A Nice Surprise Reviewed by Eric Sailer | 10 years ago

I recently ordered a 1/10 oz gold Krugerrand random year pick and was surprised not only by the speed of process & delivery but also by the arrival of a Choice 1982 Krugerrand in excellent condition.I am no a professional grader by no means but I would venture to say that it is at least BU and I like it.A Happy Customer.Of course, I'll be back.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
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