Location
11925 North Stemmons Freeway, Suite 180
Dallas, Texas 75234

Provident Metals

  

FAST & FREE SHIPPING

We offer FREE SHIPPING on orders of $99 or more, anywhere in the US.  If your order subtotal is UNDER $99, we’ll still ship your package for just $5.95 anywhere in the Domestic U.S. When you make a purchase as important to your future as a precious metals investment, you need to be sure your delivery will make it to your door. To that end, we offer discreet shipping labels and take great care to wrap your product for a safe shipment--all packages are shipped fully insured. 

SECURE ONLINE PURCHASING

The security of your personal information is of the utmost importance. Accordingly, Provident Metals offers a multi-layered approach for your protection: a secure shopping cart, high-grade encryption software, and SSL certificate through VeriSign. Trust is important in this business, so we assure you your credit card and personal information is completely safe. We will never sell or trade your information to any third party. Your trust in Provident Metals is supported by industry-leading security and unbeatable customer service.

AFFORDABLE INVESTMENTS

Here at Provident Metals, we are constantly striving to offer the lowest and best prices in the industry on every one of our products. To do so, we built a highly automated ordering system that allows us to keep prices low and in step with the changing market. We know you want to be confident in your purchase, so Provident Metals is here to give you outstanding quality and value.

CUSTOMER SERVICE

Taking care of our customers is the reason Provident Metals exists. When you buy from us, you can be confident you’ll be treated well. We respect your time and your investment, and you can count on our fast, courteous, and comprehensive customer service. Whether you are a long-time customer or new to precious metals, you can be assured that Provident Metals will provide you with great pricing, quality products, fast shipping, and complete satisfaction.

Go to http://www.providentmetals.com/

4.1 Overall Rating
4.1 Shipping Time
4.2 Customer Service
4.2 Buying Experience

Customer Reviews
292

Always A Pleasant Experience Reviewed by Glenn C | 11 years ago

Every time I've ordered from Provident Metals I am met with the best prices over spot, really high quality items, fast shipping and great customer service. This kind of excellence is what I've come to expect from the good people at Provident. Many Thanks. G.C.

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Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Mixed Feelings Reviewed by Joseph Learned | 11 years ago

Typically, provident metals is a good place to buy coins. My most recent purchase though, i had some issues. My BU pre-1921 Morgan which I ordered for, wasn't like the BU advertised in the pictures. If you looked at one side of the coin (where the eagle is facing) it was black and very toned while on the other side, it looked BU. Seems odd, how can one side be very toned while the other is untoned? My purchase also included 4 other BU coins (1 morgan/1 peace and 2 other foreign) The other 2 morgans were labeled BU while the pre-1921 was not. I was also short on my $100 face bag of dimes which included a Canadian dime. Emailed 4 days ago- no response other then that they were going to respond back within 1-2 days which they did not. Provident is good if you get what you ordered for, but if you don't??? Good Luck, you will need it.

Was this review helpful?
Overall Rating:
3.0

Shipping Time:
5.0
Customer Service:
1.0
Buying Experience:
3.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Great Customer Service Reviewed by Kenneth Sanders | 11 years ago

I received my order on time as promised. I received quick feedback to my questions from the company even though I had a very small order. I will continue to purchase precious metals from this company,

Was this review helpful?
Overall Rating:
4.7

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
4.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Silver Reviewed by Timothy calhoun | 11 years ago

I ordered twice so far. the first time I ordered I got 8 silver bars then re ordered when I got that for another 14 bars. The reason They are the best to order from is the price. I went all around town and the cheapest I could find over spot for bars was $2 I order on line here and got the product in two days at just cents over spot. Shipping is fre when you order more than $99 worth. They can not be beat as far as price and shipping of your items so that no one knows whats left at your door steps.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Silver Bullion Reviewed by Keith | 11 years ago

Hello, I ordered some silver bullion to add to my collection, I was impressed with the smooth transaction on the website, made it very easy to order, I received my order in 3 days,, very nice. I would recommend Provident Metals to anyone for Gold or Silver purchase.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
10 magnets and many more to come Reviewed by Russell Bergstedt | 11 years ago

I Started ordering at the end of march and I've put it over and orders and I haven't had any problems, and with that I plan on filling my refrigerator full of magnets. I am very happy with this company. I had a few silver eagles with the same mark on each one of them and I was too ignorant and new at collecting coins to realize that it came from the mint customer service was extremely patient and kind with me and I thank them very much. But as a first time buyer in this world of bullion I couldn't be happier with this company.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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perfect every time Reviewed by Justin | 11 years ago

I really enjoy provident Metals. I place an order with them about every 2 weeks. Everything I order is always pristine and packaged discretely, which is important since I live in an apartment building and often packages are just dropped at my door.

Was this review helpful?
Overall Rating:
4.7

Shipping Time:
4.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Outstanding Company Reviewed by michael bolin | 11 years ago

I ordered 400 ounces of silver. The silver eagles came in a nice tube, 20 to the tube. That is, all but one tube. It had only 19. I called Provident hoping they would replace the 1 piece I was short, but not really expecting them to. There's no way for me to prove I got 399 ozs instead of 400. The customer service person listened, put me on hold for a bit, then came back on and said they would replace the 1 silver eagle I was short. Now that's an outstanding company! I'll sure buy from them again and recommend them to my clients. They'll make way more from replacing that short piece than it cost them. Outstanding!

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
First Round Purchase Reviewed by Rick Franclemont | 11 years ago

Decided to purchase rounds, and after searching many places online and making a few small purchases locally I found Provident to be very competitive with an amazing website. Very easy to do business with. I have already recommended to friends.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
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Not Very Happy Reviewed by brayden A. | 11 years ago

My father introduced me to this company teaching me about investing in metal. He recived his shipment within 3-5 days! I thought that was awesome and the silver coins looked gorgeous!!! I made an order on 5/22 for some silver of $200 and understood that there was a holiday Monday. I paid right then and there so it would be a quick transaction. I has been a week and I have not heard anything from provident metals no email, no status of any kind with my shipment. I was just emailed today 5/28 saying my order is being shipped. what?!? a week and now its being shipped?!?! thats ridiculous!!! Like I said, I did not get any notification on my order about anything being out of stock or a delay. I am very unhappy with this company and I will probably try one more time with them see if they can redeem themselves. Very poor service as I can see and have experience.

Was this review helpful?
Overall Rating:
2.0

Shipping Time:
1.0
Customer Service:
2.0
Buying Experience:
3.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
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