Provident Metals

DON'T BUY!! Beware of these clowns! Worst in the business! Deceitful company that will take your money. I would never purchase from them.

Went well. I would recommend them to my friends. I bought Silver Eagles which were labeled “delayed” which added about a week to the shipping time. I paid by check to avoid the CC charge, but it cleared by the time the my coins were ready to ship anyway. All in all I was pleased with the quality of my coins and service.

Followup purchase with Provident, this time Engelhard bars paid by bank wire. Another order placed on Sept 27th, received this time by Oct 6th due to the bank wire immediacy. Shipping once again reasonable, almost seems a percentage of how much you buy, buy more shipping goes up nominally. 2 for 2 so far with these guys so encouraging - can't say the same for other dealers.

No complaints on latest purchase, bought RCM Cougars on presell Sept 27th by check. Received coins in good order Oct 13th which isn't bad given my check had to clear first. Shipping charge is not outrageous but is slightly padded though as a seller myself, have to cover costs of packing materials etc.

I agree with user Corey. I used to purchase from Provident but never again! I purchased silver eagles and waited over a month for delivery even through there was no stated delay on the site. The worst customer service I have ever experienced. Phone reps were also very rude and unprofessional

Just looking at the earlier posts at 1 - 2 days apart and all 5 stars. Plus they sound like advertisement... it's most likely people from provident boosting their own rating. Not a good look for them. Not very smart of them either. I haven't had major problems with them. I have an outstanding silver purchase that has been in 'processing' for almost a month. When I look at their site, they do have the item. I'm considering dropping them also. Hmmmm...

I used to love provident as well until they screwed me over and pissed me off. I would put 0 stars if I could. They screwed me on an order and called me saying they had to cancel it but could re issue at new market value. I said no way. I told the guy choose your next words closley as I have a $4200 order sitting in my cart right now. The moron had the nerve to tell me we can cancel the order then and charge you a $ 35 fee. Told him you just lost a lot of money hope you are happy. Needless to say I will probly never order from them again and will be emailing them an invoice from their competition of the $4200 order so they can see what they lost

used to love provident metals and spent thousands with them.But I ordered a 2006 quarters only silver proof set and received a clad one.I never order clad because Im an investor.Talked to jermey on the phone and he said that they sold out which was a lie. then he said it was a mistake send it back and they will pay shipping.they want a reciept which I cant print out off there site.And on top of that my debit card changed companys. and jeremy wants to put the money on the card. Its been two months now and Im pissed. wonder if they will just send me the set.Talked to a lawyer and said this is rare coin fraud. I went through the same thing with mint products.

At first I liked this dealer but am no longer doing business with them. They have a great web page and I like the real time prices but they screwed up several orders and pissed me off while trying to fix the last one Issue 1 - Kennedy half mixed in with my Franklins. Check ALL of your tubes if you buy from them Issue 2 - Ordered 100 Average Barber Dimes .. I actually recieved the right weight in dimes, but counted 108 dimes because many were cull very thin and were not the average dimes I expected. Issue 3 - Recieved the poured version of a 100 OZ bullion bar when I explicitly ordered the Extruded Final straw .. It cost me $26.95 + gas and time to ship the bullion back registered mail for Issue #3. I was told I would be compensated for the shipping expense. I emailed them the tracking info and cost of shipping. They never responded to the email and only sent me a 1/2 ounce silver round in compensation.... basically shorting me about $8. great website but they lack quality control and could use a refresher in customer service

For the best prices and selection on bullion metals like gold and silver, I look to Provident Metals every time. They're website is very easy to follow from start to finish - no matter if you're looking to buy or just researching on good options and investment tips. Best of all, fast shipping. My orders generally arrive within 3 days from when I place my order. I certainly recommend Provident to my friends and family