Dallas, Texas 75234
Provident Metals
FAST & FREE SHIPPING
We offer FREE SHIPPING on orders of $99 or more, anywhere in the US. If your order subtotal is UNDER $99, we’ll still ship your package for just $5.95 anywhere in the Domestic U.S. When you make a purchase as important to your future as a precious metals investment, you need to be sure your delivery will make it to your door. To that end, we offer discreet shipping labels and take great care to wrap your product for a safe shipment--all packages are shipped fully insured.
SECURE ONLINE PURCHASING
The security of your personal information is of the utmost importance. Accordingly, Provident Metals offers a multi-layered approach for your protection: a secure shopping cart, high-grade encryption software, and SSL certificate through VeriSign. Trust is important in this business, so we assure you your credit card and personal information is completely safe. We will never sell or trade your information to any third party. Your trust in Provident Metals is supported by industry-leading security and unbeatable customer service.
AFFORDABLE INVESTMENTS
Here at Provident Metals, we are constantly striving to offer the lowest and best prices in the industry on every one of our products. To do so, we built a highly automated ordering system that allows us to keep prices low and in step with the changing market. We know you want to be confident in your purchase, so Provident Metals is here to give you outstanding quality and value.
CUSTOMER SERVICE
Taking care of our customers is the reason Provident Metals exists. When you buy from us, you can be confident you’ll be treated well. We respect your time and your investment, and you can count on our fast, courteous, and comprehensive customer service. Whether you are a long-time customer or new to precious metals, you can be assured that Provident Metals will provide you with great pricing, quality products, fast shipping, and complete satisfaction.
Go to http://www.providentmetals.com/
Customer Reviews292
This was my second purchase within a week's time. I was so impressed with the service and fast delivery of my first order that I ordered again. I received beautiful pieces and I will be ordering again. I am confident with the discrete shipping process and that the customer service will be excellent. I did everything online and had no issues at all. I can't wait to place another order and then sit back and relax until I see my new pieces.
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I was a long time customer of Provident, but never again. My spouse missed delivery of an order while I was out of town. It was a small order (one coin) that could have been placed in my secure mailbox, but they insist on charging extra for signature upon delivery to your door. I was out of town and unable to pick up from the post office during their 15 day holding period. My order was sent back to Provident, and now I have to pay $12 to get a one ounce coin reshipped. I called and politely explained my situation and asked for a break, even just a discounted shipment fee since I have been a loyal customer for some time now. I first spoke with Sana, who was rude with me and had a very bad attitude from the start. I then asked for a manager or supervisor and after a lengthy hold, was connected with Chandler who waited patiently for me to finish speaking and sternly denied my request, stating they would go out of business if they gave people breaks on shipping issues. They have made a hell of a lot more than $12 off of me in the past, and would have continued to have a lifetime customer if not for this experience. It wasn't just the $12, it was the way they spoke to me on the phone. I was made to feel insignificant and unappreciated. They seemed irritated that I'd even have the gall to make such a request and acted like they did me a favor for even shipping it out once. I will never buy from Provident again. Also, do not be fooled by all of these fake positive reviews. Very few of them are real customers.
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Being a newby at buying metals I found you guys made it very easy. Got your website from a friend who buys from you quite a bit. Said it would be easy and it was. Kudos guys.
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Polite, courteous, HELPFUL, pleasant, funny, friendly................I could probably go on, but you get the message! I have finally found a place where I can ask questions, get solid answers and learn so much while I'm being treated like I'm really important!! What more could anyone ask?
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Great quick delivery, awesome product. GodSpeed.
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As always, a perfect buying experience. Prompt delivery, exactly as ordered and absolutely no problems. Thank you and you'll be seeing an order ever month.
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I have placed numerous orders with your company and always receive the very best service. I only order from Provident now.
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very happy with product an how fast they are delivered
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Lowest price on the net. Silver Liberty Coins came in BU condition as advertised. Shipping time was just a couple of days. Very happy with Provident, will purchase more.
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Great price, fast ship. I'd like ro see them offer the cash price using a debit card at purchase some day soon...
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