Scottsdale Silver

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Scottsdale Silver

Company Overview

 
4.1 (10)

Location

State
Arizona
City
Scottsdale
Address
20701 N. Scottsdale Road, Suite 107-266
ZIP
85255

Contact Information

Phone
1-888-745-2279

Providor of the finest bullion, including its own hallmark brand.

Scottsdale Silver is a silver and gold bullion dealer located in Scottsdale, Arizona. Through their website they sell both to US customers and internationally. In addition to traditional billion items, Scottsdale Silver also sells their own brand of silver coins & bars.

User reviews

Average user rating from: 10 user(s)

4.1
 
Overall Rating
4.1
 
Shipping Time
4.1
 
Customer Service
4.1
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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Dishonest & Unresponsive --- Ripped OFF!

Reviewed by Chris | November 16, 2020

Told me that my order would be shipped FedX as I told them the USPS would NOT deliver to me. Then they sent it USPS with a signature required with NO Insurance, which Guaranteed that the USPS would NOT leave it. So it goes to the Post Office and was promptly STOLEN by them, the NORM. Half of everything (Silver bars) shipped to me via the USPS has been STOLEN over the past four years. And all these PM sellers KNOW that & pretend that it does NOT exist. Bars say "in God we Trust". Well God does NOT trust them any more than I do, which is NOT. NEVER will I deal with these Dishonest People again. It's just Asking to be Ripped off!

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Told me that my order would be shipped FedX as I told them the USPS would NOT deliver to me. Then they sent it USPS with a signature required with NO Insurance, which Guaranteed that the USPS would NOT leave it. So it goes to the Post Office and was promptly STOLEN by them, the NORM. Half of everything (Silver bars) shipped to me via the USPS has been STOLEN over the past four years. And all these PM sellers KNOW that & pretend that it does NOT exist. Bars say "in God we Trust". Well God does NOT trust them any more than I do, which is NOT. NEVER will I deal with these Dishonest People again. It's just Asking to be Ripped off!
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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FAKE! THEY WILL SCAM YOU

Reviewed by JESS | May 29, 2020

Big Scam!! It's been over 3 months and still have not received my gold coins. I've left a message every day (several times a day) for the last 6 weeks. I am in the process of filing a complaint with the attorney general, since I paid with a check, I can't cancel the order with my credit card company.

There is one guy that answers the line for all 3 departments, ERIC HEISMANN. Really? One guy works ALL 3 DEPARTMENTS??!!

I AM FREAKING OUT. I THINK THEY JUST STOLE SEVERAL THOUSAND DOLLARS FROM ME

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Big Scam!! It's been over 3 months and still have not received my gold coins. I've left a message every day (several times a day) for the last 6 weeks. I am in the process of filing a complaint with the attorney general, since I paid with a check, I can't cancel the order with my credit card company.

There is one guy that answers the line for all 3 departments, ERIC HEISMANN. Really? One guy works ALL 3 DEPARTMENTS??!!

I AM FREAKING OUT. I THINK THEY JUST STOLE SEVERAL THOUSAND DOLLARS FROM ME
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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FAST AND RELIABLE

Reviewed by Matt McNeil | September 04, 2016

I'm very happy with this purchase of 3 troy ounces of gold, and will return as a very satisfied customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'm very happy with this purchase of 3 troy ounces of gold, and will return as a very satisfied customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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High End Bullion!

Reviewed by Karen the Patriot | February 16, 2015

Was a new buyer of precious metals but spent quite a bit of time in researching. Not only the dealers, but the types of coins or bars to buy. While there are a lot of opinions I noticed that time and time again Scottsdale Silver products receive higher resale prices on auction sites. This lead to me to look more at the dealers, and in particular the Scottsdale bullion.

If Scottsdale was a jewelry company it would be TIFFANY. If only my husband would sign off on monthly purchases of that:) I ordered a variety of their silver items and they are oh so special in person. Happy with the ordering and receiving process but simply thrilled with the quality of bullion. Feels wonderful to own the top brand and it's an extra level of comfort knowing that Scottsdale silver is some of the best to resale down the road. Will note that Scottsdale Mint told me over the phone they typically pay more for Scottsdale brand bullion than other brands. Good to note.

Luxury in the form of precious metals = Scottsdale Mint

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was a new buyer of precious metals but spent quite a bit of time in researching. Not only the dealers, but the types of coins or bars to buy. While there are a lot of opinions I noticed that time and time again Scottsdale Silver products receive higher resale prices on auction sites. This lead to me to look more at the dealers, and in particular the Scottsdale bullion.

If Scottsdale was a jewelry company it would be TIFFANY. If only my husband would sign off on monthly purchases of that:) I ordered a variety of their silver items and they are oh so special in person. Happy with the ordering and receiving process but simply thrilled with the quality of bullion. Feels wonderful to own the top brand and it's an extra level of comfort knowing that Scottsdale silver is some of the best to resale down the road. Will note that Scottsdale Mint told me over the phone they typically pay more for Scottsdale brand bullion than other brands. Good to note.

Luxury in the form of precious metals = Scottsdale Mint
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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They may have used a roll of packing tape, just shoes they care

Reviewed by Art | February 14, 2015

First time using Scottsdale, good experience. Order to delivery was 2 weeks. No problem with ACH transfer, although it did take a week. Scottsdale communicated on order and again on shipment (one week apart) with the tracking number; UPS communicated on the shipment and delivery. Items were exactly as described, shipped in two packages, and Scottsdale paid for both. I'm happy and I hope it is the same for Scottsdale.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time using Scottsdale, good experience. Order to delivery was 2 weeks. No problem with ACH transfer, although it did take a week. Scottsdale communicated on order and again on shipment (one week apart) with the tracking number; UPS communicated on the shipment and delivery. Items were exactly as described, shipped in two packages, and Scottsdale paid for both. I'm happy and I hope it is the same for Scottsdale.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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A Buy You can TRUST!

Reviewed by Darrell | September 04, 2014

After my research & decision to begin purchasing precious metals, Scottsdale Silver stands out: Outstanding products, Prompt Shipping & Excellent Customer Service.

I highly recommend the company & hope for their continuance.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
After my research & decision to begin purchasing precious metals, Scottsdale Silver stands out: Outstanding products, Prompt Shipping & Excellent Customer Service.

I highly recommend the company & hope for their continuance.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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all good

Reviewed by Richard | November 27, 2013

I made my first silver purchase from Scottsdale Silver. I was very impressed with the shipping and customer service. I have made several purchases since then and highly recommend them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made my first silver purchase from Scottsdale Silver. I was very impressed with the shipping and customer service. I have made several purchases since then and highly recommend them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Decent first time purchase

Reviewed by Dave | May 22, 2013

I took advantage of a free shipping offer on ten 1 oz silver bars/rounds, with no choice on the brand. The price was right, though I hoped the mix would include a few premium brand pieces. Alas, I received a mix of "generic" bars and rounds, mostly Scottsdale's own. Nonetheless, I received what I ordered at a competitive price.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I took advantage of a free shipping offer on ten 1 oz silver bars/rounds, with no choice on the brand. The price was right, though I hoped the mix would include a few premium brand pieces. Alas, I received a mix of "generic" bars and rounds, mostly Scottsdale's own. Nonetheless, I received what I ordered at a competitive price.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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Good first time experience

Reviewed by Rob | April 24, 2013

Made my first precious metals purchase ever. I went through Scottsdale Silver when I made my initial purchase the check out page read "usually ships in 1-2 weeks" and 11 days after my purchase the postman showed up at my door with my purchase. Orders over $500.00 qualify for free insured shipping and handling. I will certainly purchase from this company again! Prices a tad bit higher but not enough to make me change who I purchase from. for the record I am a real costumer. not some one paid to write good reviews to off set bad ones.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Made my first precious metals purchase ever. I went through Scottsdale Silver when I made my initial purchase the check out page read "usually ships in 1-2 weeks" and 11 days after my purchase the postman showed up at my door with my purchase. Orders over $500.00 qualify for free insured shipping and handling. I will certainly purchase from this company again! Prices a tad bit higher but not enough to make me change who I purchase from. for the record I am a real costumer. not some one paid to write good reviews to off set bad ones.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great company to buy from

Reviewed by Bill | March 23, 2013

Ordered Scottsdale Silver 1/2 oz. rounds with my credit card, shipped when they said it would, very good buying experience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordered Scottsdale Silver 1/2 oz. rounds with my credit card, shipped when they said it would, very good buying experience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you?