Silver Gold Bull

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Silver Gold Bull Reviews

Company Overview

 
3.8 (9)

Location

State
Alberta
City
Calgary
Address
PO BOX 11038 Seton PO
ZIP
T3M 1Y6

Contact Information

Phone
(877) 646 5303

About Us

We have tens of thousands of satisfied customers who have taken their financial future into their own hands by investing in gold and silver. Our commitment to you is to provide extraordinary service throughout your bullion buying experience. Thousands of people just like you have left us testimonials about our service, high quality products and genuine commitment to providing you with an easy and risk-free way to buy gold and silver. View our third party reviews here. We look forward to helping you build your wealth in ounces.

Pay Easily

With more ways to pay than any other dealer, you will find paying just as easy as ordering. From anywhere in the world you are able to pay by Bitcoin, PayPal (+Major credit cards) and wire transfer. In North America you are able to send checks and in Canada you can also enjoy Interac Online and bill payment from almost all major banks.

Enjoy Up-To-Minute Market Pricing

We understand how you follow the market and time your purchases to get more ounces for less. When you buy from us, you are buying at the live market rate. Our prices update every minute during market open so you know you are getting the best deal. We receive our market data from Xignite, one of the biggest data providers in the world. Don't miss your market opportunity - set a Spot Alert so you know exactly when your target is hit.

Get Your Products Mint Direct

When you buy from us, you are getting a product that we receive directly from various mints, refineries, and storied suppliers, including the Royal Canadian Mint. You can trust that from our hands to yours, your order will have undergone careful audits and chain of custody logistics that will ensure its authenticity. Your shipment will be tracked to your door and require a signature upon arrival.

Speak to Seasoned Traders

Do you have questions before jumping into the market? Our friendly sales team and veteran traders are here to help and guide you through the process. You will enjoy guaranteed supply and benefit from our world class connections when working with us - there is no order we can't fill. We keep our shelves full so your order ships faster.

Buy or Sell, Keep or Store, Worldwide

Markets operate in two directions, and so do we. Ask us for a quote on any bullion that you want to turn into cash - it's that easy. Whether it be geopolitical risk or lack of room, fully insured storage of your gold and silver is always a good idea. Ask us how easy it is to keep your bullion in the world's best audited, allocated, and segregated depositories.

Your Data will Stay Private with Us

We respect your data. From our sales team to our system administrators, we follow strict protocols to keep your information secure. Your information will not be sold. Our technologies and processes are designed to keep your data out of other people's hands. Read more in our privacy policy.

Placing an Order with Us

You can complete an order with us online 24/7 or you can give us a call at (877) 646 5303 to lock in your price. If you would like to learn more about ordering from Silver Gold Bull, or are new to investing in precious metals, please check out our Investors Guide.

User reviews

Average user rating from: 9 user(s)

3.8
 
Overall Rating
4.0
 
Shipping Time
4.1
 
Customer Service
3.3
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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bad issues with the first order, but they tried to make it right. updates to follow.

Reviewed by Tyson Reinisch | November 14, 2019
Last updated: November 19, 2019

(update) A gentleman from the company reached out to me and apologized for the handling of the situation, and seemed genuinely honest in his wanting to make things right. After talking with him, and his handling of the situation, I have updated my review rating, and dismissed my complaint to the BBB. I will try buying from them again, and if I don't have these sort of issues, then I will further update the review.


(original) I purchased one of there name brand 10 ounce silver bars to try out the company. First off, they where where very pleasant before the sale. They responded to all my concerns then. When the bar arrived, I noticed that there was an error. the bottom of the bar has a flat spot on the edge that removes some of the silver. When you look at it from the edge it dips down there also more silver missing. on the top a similar but much less silver missing error was there. on the other side of the bar it looked normal without the missing silver. I contacted them and they asked for me to send pictures which was reasonable.

I tried for a day to send the pics but it kept saying un-deliverable. I finaly got them to send, and after I messaged them, they told me they recieved the pics and that they would get back to me within one business day. 5 days later I contacted them since they didn't contact me. I spoke to Aryan. He looked at them and said they thought that since they where all like that it was normal. I he said for my conserns he could give me a 10 dollar store credit, or that I could send it for exchange but that I'd have to pay for shipping to them also. He said he could send my pictures of the other bars they had. He sent the pics and they did all have the obvious minting error, except it looked to be in different amounts on each bar. Also, he said in the email that he could give me 5 dollars instead of the 10 he had promised as an option!

Obviously I'm done with this company. Beware that it doesn't happen to you as well. I will be filling reports with the BBB, Attorney General for the State of Washington, and all the reviews and forums I can find! There are lots of really good places out there to buy from. I'll buy again from them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
(update) A gentleman from the company reached out to me and apologized for the handling of the situation, and seemed genuinely honest in his wanting to make things right. After talking with him, and his handling of the situation, I have updated my review rating, and dismissed my complaint to the BBB. I will try buying from them again, and if I don't have these sort of issues, then I will further update the review.


(original) I purchased one of there name brand 10 ounce silver bars to try out the company. First off, they where where very pleasant before the sale. They responded to all my concerns then. When the bar arrived, I noticed that there was an error. the bottom of the bar has a flat spot on the edge that removes some of the silver. When you look at it from the edge it dips down there also more silver missing. on the top a similar but much less silver missing error was there. on the other side of the bar it looked normal without the missing silver. I contacted them and they asked for me to send pictures which was reasonable.

I tried for a day to send the pics but it kept saying un-deliverable. I finaly got them to send, and after I messaged them, they told me they recieved the pics and that they would get back to me within one business day. 5 days later I contacted them since they didn't contact me. I spoke to Aryan. He looked at them and said they thought that since they where all like that it was normal. I he said for my conserns he could give me a 10 dollar store credit, or that I could send it for exchange but that I'd have to pay for shipping to them also. He said he could send my pictures of the other bars they had. He sent the pics and they did all have the obvious minting error, except it looked to be in different amounts on each bar. Also, he said in the email that he could give me 5 dollars instead of the 10 he had promised as an option!

Obviously I'm done with this company. Beware that it doesn't happen to you as well. I will be filling reports with the BBB, Attorney General for the State of Washington, and all the reviews and forums I can find! There are lots of really good places out there to buy from. I'll buy again from them.
Overall rating 
 
3.3
Shipping Time 
 
5.0
Customer Service 
 
3.0
Buying Experience 
 
2.0
Was this review helpful to you? 

Great service

Reviewed by B.W | August 10, 2019

Great service, keep it up!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great service, keep it up!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great company - make sure to get tracking!

Reviewed by Chris Demelle | February 09, 2019

Product shipped fast and the questions I had were quickly answered by courteous customer service. The only issue I had was a tracking number was not emailed when product left the shipping center. I just found sgb due to the starter pack they offer. Can’t go wrong with Silver at spot price.
Chris D

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Product shipped fast and the questions I had were quickly answered by courteous customer service. The only issue I had was a tracking number was not emailed when product left the shipping center. I just found sgb due to the starter pack they offer. Can’t go wrong with Silver at spot price.
Chris D
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Got my parcel super quick!

Reviewed by Sherry Bryant | January 31, 2019

I was debating on who to choose as there are quite a few big dealers in the online space. Chose SGB and couldn't be happier. I received my order after 3 days. Will buy again!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was debating on who to choose as there are quite a few big dealers in the online space. Chose SGB and couldn't be happier. I received my order after 3 days. Will buy again!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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BAD CUSTOMER SERVICE & Lot of FAKE Reviews

Reviewed by Olivier Robitaille | November 25, 2018

What a Shame!! Dont buy Silver And Gold from this place. No customer service. No answer email...
So dissapointed...

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
What a Shame!! Dont buy Silver And Gold from this place. No customer service. No answer email...
So dissapointed...
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Reliable Company 5 Star

Reviewed by Bryan Divac | November 28, 2017

Very professional.Great place to shop and there prices are the best. Products are the best quality.. Shipping was extremely fast and tracking was provided with no stress. Very Satisfied. SGB has earned a loyal customer!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very professional.Great place to shop and there prices are the best. Products are the best quality.. Shipping was extremely fast and tracking was provided with no stress. Very Satisfied. SGB has earned a loyal customer!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Not the best, but acceptable

Reviewed by Scott Huang | April 15, 2017

Great product selection, almost everything popular is there, great place to look up price and spec. but unfortunate not for buying.
The Customer Service was terrific for sure, but for precious metals, it is really a low margin business. Customers would rather go for low prices and acceptable services rather than for high prices and exceptional service.... it is too expensive to buy and sell to them unfortunately

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great product selection, almost everything popular is there, great place to look up price and spec. but unfortunate not for buying.
The Customer Service was terrific for sure, but for precious metals, it is really a low margin business. Customers would rather go for low prices and acceptable services rather than for high prices and exceptional service.... it is too expensive to buy and sell to them unfortunately
Overall rating 
 
4.3
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
3.0
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Fast shipping and very easy to contact someone.

Reviewed by Murphy | October 20, 2016
Last updated: November 05, 2016

Fast packing and shipping of orders.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
Fast packing and shipping of orders.
Overall rating 
 
3.7
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
3.0
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Not impressed

Reviewed by David | November 25, 2015

Staff friendly but seems a bit sketchy and very slow. Wired funds and a week latter after funds confirmed in acct - nothing. Told awaiting some of my order. That suggest not in stock. I have to send my funds when I order it seems reasonable the company would have product they are taking money for. I tried to spend $100k but still haven't received first $20k don't think I'll be back unless drastic change.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Staff friendly but seems a bit sketchy and very slow. Wired funds and a week latter after funds confirmed in acct - nothing. Told awaiting some of my order. That suggest not in stock. I have to send my funds when I order it seems reasonable the company would have product they are taking money for. I tried to spend $100k but still haven't received first $20k don't think I'll be back unless drastic change.
Overall rating 
 
2.0
Shipping Time 
 
1.0
Customer Service 
 
4.0
Buying Experience 
 
1.0
Was this review helpful to you?