Texas Precious Metals

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Texas Precious Metals Reviews

Company Overview

 
5.0 (128)

Location

State
Texas
City
Shiner
Address
959 Hwy 95N
ZIP
77984

Contact Information

Phone
(361) 594-3624

Texas Precious Metals is proud to do business the Texas way: with honesty, integrity, and a strict dedication to customer satisfaction. We are recognized by the United States Mint as a national bullion dealer and a market maker for US Mint products. We are an authorized distributor for the Perth Mint (the Government Mint of Australia). We are an A+ rated company with the Better Business Bureau, and a member of the Industry Council for Tangible Assets (ICTA). We invite all of our customers to read about our parent company, Kaspar Companies, and its long tradition of business in southern Texas.

Texas Precious Metals LLC is a spinoff of Kaspar Companies, owned and operated by the Kaspar fifth generation. Since 1898, the Kaspar Family of Companies has been doing business the right way in southern Texas. We're proud to say that our family of businesses spans twenty recessions, one depression, two world wars, oil embargos, steel shortages, and twenty presidential administrations. Texas Precious Metals began as a precious metals wholesaler, selling gold and silver bullion exclusively to coin shops and local retailers. We still maintain a wholesale bullion business. In May 2011, we expanded the company to the retail market, competing against more well-known (though less established) dealers. Texas Precious Metals is rated A+ with the Better Business Bureau. We are recognized by the United States Mint as a national bullion dealer and a market maker for US Mint products. We are also a national distributor for the Perth Mint of Australia.

In 2014, Texas Precious Metals was recognized as the #1 Fastest Growing Aggie-owned or led business in the world by Texas A&M University. We achieved this recognition by doing business differently than other precious metals dealers. With low premiums, free shipping, spectacular products, and fanatical customer service, there is no other company like us. To help ease the anxiety of purchasing bullion online, we reinvented our industry by focusing on the delivery speed of packages. We sell only what we have in stock, and we are the only dealer that ships all packages via overnight delivery. Texas Precious Metals is where to buy gold.

User reviews

Average user rating from: 128 user(s) View all user reviews

5.0
 
Overall Rating
5.0
 
Shipping Time
5.0
 
Customer Service
5.0
 
Buying Experience
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Ratings (the higher the better)
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  • Customer Service
  • Buying Experience
Customer's Experience
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Go for the gold

Reviewed by Keith Beavon | June 21, 2016

As a first-time buyer of precious metals, I studied the competitive market carefully online and via YouTube. I learned enough to go ahead with my first purchase. I was very pleased to receive my 2 gold eagles today! They arrived on the second business day after my funds were in TPM's hands.
Looks like we've found a good partner.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As a first-time buyer of precious metals, I studied the competitive market carefully online and via YouTube. I learned enough to go ahead with my first purchase. I was very pleased to receive my 2 gold eagles today! They arrived on the second business day after my funds were in TPM's hands.
Looks like we've found a good partner.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Best People and Products

Reviewed by Steven Barker | December 20, 2015

I have been doing business with T P M for 4 years and always been very satisfied. Great friendly service from honest people.
Many Orders and many thousands of dollars of business with never the first problem. Very fast shipping.
I have refereed friends and family to T P M and everyone has always been happy with them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been doing business with T P M for 4 years and always been very satisfied. Great friendly service from honest people.
Many Orders and many thousands of dollars of business with never the first problem. Very fast shipping.
I have refereed friends and family to T P M and everyone has always been happy with them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great First Experience

Reviewed by Bob | August 18, 2015

Great first experience. Ordered online. Received e-mail confirmation & address to send personal check. Got e-mail confirmation of receipt of payment a couple of days later. Within three days my stuff arrived. Only complaint might be how hard it was to open the shipping package, but at least I was sure no one had messed with it in route (LOL)! I'd recommend these folks to anyone!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great first experience. Ordered online. Received e-mail confirmation & address to send personal check. Got e-mail confirmation of receipt of payment a couple of days later. Within three days my stuff arrived. Only complaint might be how hard it was to open the shipping package, but at least I was sure no one had messed with it in route (LOL)! I'd recommend these folks to anyone!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Sustained Superior Performance

Reviewed by James Eakin | August 14, 2015

Sustained superior performance - sounds a bit cheesy, but I have been buying from Texas Precious Metals for about 5 years now. When I go web surfing for prices, theirs is always the lowest. Customer service is first class. I placed my last order on Sunday evening, went to the bank Monday for the wire and had my order in hand on Thursday. All gold coins in individual hard shell containers, roll of silver in a nice plastic coin tube... and still the lowest prices. I can't recommend TPM highly enough.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Sustained superior performance - sounds a bit cheesy, but I have been buying from Texas Precious Metals for about 5 years now. When I go web surfing for prices, theirs is always the lowest. Customer service is first class. I placed my last order on Sunday evening, went to the bank Monday for the wire and had my order in hand on Thursday. All gold coins in individual hard shell containers, roll of silver in a nice plastic coin tube... and still the lowest prices. I can't recommend TPM highly enough.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent!

Reviewed by jeff | August 11, 2015

First time buyer. Everything was explained and TPM representatives were very helpful. Don't waste your time with other companies. Had my shipment in 3 days! First class company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time buyer. Everything was explained and TPM representatives were very helpful. Don't waste your time with other companies. Had my shipment in 3 days! First class company.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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5 Stars...AWESOME!

Reviewed by arcinio | June 11, 2015

Made a phone call to TPM and spoke to an honest, straight up gal No wait time. No sales pitch, no fluff, just hands down great customer service.
Placed an order for 6 gold coins and 4 different types of silver coins in various quantities. They placed a 5% hold on my card, I sent them a check in the mail. Three days later they send me an email stating they received my check and will ship out. Two days after that.... UPS shows up with a heavy box. I open the box and it's exactly what I ordered in A+ condition wrapped and shipped well. No bad experience anywhere with TPM. Why can't other companies be like this? I will order from them again in few weeks. Hands down one of the best out there.... You won't be disappointed!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Made a phone call to TPM and spoke to an honest, straight up gal No wait time. No sales pitch, no fluff, just hands down great customer service.
Placed an order for 6 gold coins and 4 different types of silver coins in various quantities. They placed a 5% hold on my card, I sent them a check in the mail. Three days later they send me an email stating they received my check and will ship out. Two days after that.... UPS shows up with a heavy box. I open the box and it's exactly what I ordered in A+ condition wrapped and shipped well. No bad experience anywhere with TPM. Why can't other companies be like this? I will order from them again in few weeks. Hands down one of the best out there.... You won't be disappointed!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

They are the best

Reviewed by Asa Scotts | June 06, 2015

Very easy to order from their website. Sent them a check which they received in 3 days, 2 days later items were sent, 1 day later received what I ordered. Very well packed and box gave no indication they were a metals dealer. So far they are they are the best dealer that I have ordered from.

Only small negative is there limited selection on country/type of coins.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very easy to order from their website. Sent them a check which they received in 3 days, 2 days later items were sent, 1 day later received what I ordered. Very well packed and box gave no indication they were a metals dealer. So far they are they are the best dealer that I have ordered from.

Only small negative is there limited selection on country/type of coins.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Very Pleased

Reviewed by Richard Chrystie | May 06, 2015

I placed my order to 100 silver Eagle coins on April 20, 2015 and mailed my personal check on that date. The coins arrived at my home on April 28, 2015. The coins were nicely packaged and look beautiful. I am very pleased by the fine service provided by Texas Precious Metals. I will buy from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed my order to 100 silver Eagle coins on April 20, 2015 and mailed my personal check on that date. The coins arrived at my home on April 28, 2015. The coins were nicely packaged and look beautiful. I am very pleased by the fine service provided by Texas Precious Metals. I will buy from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Found my favorite place to buy metal

Reviewed by Arute | March 11, 2015

Outstanding experience. Done with the other online metal dealers and having to wait for weeks or months to receive my shipment.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Outstanding experience. Done with the other online metal dealers and having to wait for weeks or months to receive my shipment.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Good

Reviewed by Ed | March 06, 2015

Good packaging, good condition, good service, will buy again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Good packaging, good condition, good service, will buy again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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I'm pleased

Reviewed by BCooper | February 24, 2015

They did more than expected. The purchase was here faster than anyone I had done business with in the past, cost less to ship (even Next day air), and called me afterward to assure I was pleased.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
They did more than expected. The purchase was here faster than anyone I had done business with in the past, cost less to ship (even Next day air), and called me afterward to assure I was pleased.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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fine company

Reviewed by Daniel | February 23, 2015

Excellent service and a quality product. Information and updates were readily available. Will Definately keep doing business with your fine company

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent service and a quality product. Information and updates were readily available. Will Definately keep doing business with your fine company
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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as advertised

Reviewed by HMStraub | February 19, 2015

100% as advertised. Have already received second order and getting ready for a third while prices are down.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
100% as advertised. Have already received second order and getting ready for a third while prices are down.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Beyond pleased!

Reviewed by TravG | February 17, 2015

All the associates that assisted with order were very helpful. Especially when delivering to a storage vault that's located in New York.
I was shocked, but yet appreciated that the staff took the opportunity to verify with me if this delivery was corrected (in case of fraud activity). I was very pleased that they took this action and added a sense of security in doing business with Texas Precious Metals. I will definitely be purchasing more orders from you all again soon.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
All the associates that assisted with order were very helpful. Especially when delivering to a storage vault that's located in New York.
I was shocked, but yet appreciated that the staff took the opportunity to verify with me if this delivery was corrected (in case of fraud activity). I was very pleased that they took this action and added a sense of security in doing business with Texas Precious Metals. I will definitely be purchasing more orders from you all again soon.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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honest

Reviewed by BLANYER | February 16, 2015

Fast, dependable service. These are old school stand up people. They are honest & do what they say.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fast, dependable service. These are old school stand up people. They are honest & do what they say.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Appreciated

Reviewed by Rick Hejn | February 16, 2015

I appreciate that service was exactly as stated in the ordering and shipping categories....it's nice that there is still truth in advertising....I will order again soon....thanks to the Texas Precious Metals staff.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I appreciate that service was exactly as stated in the ordering and shipping categories....it's nice that there is still truth in advertising....I will order again soon....thanks to the Texas Precious Metals staff.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Outstanding Service!

Reviewed by D. Parrentt | February 13, 2015

Dealing with Texas Precious Metals is a pleasure. Outstanding service!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Dealing with Texas Precious Metals is a pleasure. Outstanding service!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Texas kicks ass!

Reviewed by Gorski | February 06, 2015

These guys are a kick ass company

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
These guys are a kick ass company
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Go Texas

Reviewed by Ron | February 04, 2015

Very Texas. What they said, they did

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very Texas. What they said, they did
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Perfect

Reviewed by k.tarang | January 31, 2015

Perfect. On time shipping and great customer service. Very secure.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Perfect. On time shipping and great customer service. Very secure.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Standout Business

Reviewed by Mike | January 29, 2015

I have researched a number of PM Sellers...Kitco/APMEX, etc...You folks are the standout...Very Easy to do business with...spoke with one of your people for my first order...have made 2 additional purchases online...very impressed...all products showed up on time as ordered...Pricing is very fair and competitive...
The reason I continue to do business with Texas Metals is I am convinced I am dealing with a company that values integrity and customer relationships...I wish all you folks and your families all the best...Great Company obviously operated by Great People!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have researched a number of PM Sellers...Kitco/APMEX, etc...You folks are the standout...Very Easy to do business with...spoke with one of your people for my first order...have made 2 additional purchases online...very impressed...all products showed up on time as ordered...Pricing is very fair and competitive...
The reason I continue to do business with Texas Metals is I am convinced I am dealing with a company that values integrity and customer relationships...I wish all you folks and your families all the best...Great Company obviously operated by Great People!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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The best out there

Reviewed by R. W. B. | January 29, 2015

This second transaction was quicker than the first speedy one, and TPM's customer service is responsive and helpful. In other words, where else can you get such quality, speed, and service for such competitive prices? I'll be back.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This second transaction was quicker than the first speedy one, and TPM's customer service is responsive and helpful. In other words, where else can you get such quality, speed, and service for such competitive prices? I'll be back.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Smooth and easy.

Reviewed by McLaughlin, M | January 29, 2015

Very happy with the exchange. I have to admit, I was very nervous about the whole process with my hard earned money in the balance, but it went smoothly. I plan on doing more of it. Too easy.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very happy with the exchange. I have to admit, I was very nervous about the whole process with my hard earned money in the balance, but it went smoothly. I plan on doing more of it. Too easy.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Real deal

Reviewed by Ghassan | January 25, 2015

My only regret is that I did not use them before. They deliver what they promise. I was skeptical when I read reviews before using them , but they are for real.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My only regret is that I did not use them before. They deliver what they promise. I was skeptical when I read reviews before using them , but they are for real.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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My experience

Reviewed by LARRY | January 22, 2015

As this was my first business experience with TPM, I was testing them "so to speak". I ended up completely satisfied with their pricing, execution and timing. I look forward to further precious metal purchases/sales via their business.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As this was my first business experience with TPM, I was testing them "so to speak". I ended up completely satisfied with their pricing, execution and timing. I look forward to further precious metal purchases/sales via their business.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Right on!

Reviewed by Williams | January 21, 2015

Texas Precious Metals has always been outstanding to deal with. I can't think of any reason I would ever shop anywhere else. I highly recommend this company!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Texas Precious Metals has always been outstanding to deal with. I can't think of any reason I would ever shop anywhere else. I highly recommend this company!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Satisfied

Reviewed by mreed | January 21, 2015

Been spot on every time I ordered.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Been spot on every time I ordered.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Flawless

Reviewed by J Larson | January 19, 2015

Ever step of the way, from ordering on line to pick up at my designated location was without flaw. I made a previous purchase from another company and can say it did not go nearly as well. My next order will be with TPM.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ever step of the way, from ordering on line to pick up at my designated location was without flaw. I made a previous purchase from another company and can say it did not go nearly as well. My next order will be with TPM.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Pleased

Reviewed by Cindy Lu | January 06, 2015

I ordered right before Christmas because the price was right and the check was in the mail the very next day. They sent me an email as soon as the received the check to let me know they would ship my silver right after New Years. They explained they did not want the silver sitting in a warehouse. I received a second email stating my order had shipped and I received my silver the very next day. Very pleased at this point and time.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered right before Christmas because the price was right and the check was in the mail the very next day. They sent me an email as soon as the received the check to let me know they would ship my silver right after New Years. They explained they did not want the silver sitting in a warehouse. I received a second email stating my order had shipped and I received my silver the very next day. Very pleased at this point and time.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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The Texas Way

Reviewed by KC | January 05, 2015

I've been doing business "The Texas Way" for about two and a half years and have never been disappointed or had any service less than great. These folks set the standard.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been doing business "The Texas Way" for about two and a half years and have never been disappointed or had any service less than great. These folks set the standard.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Perfect. Loved it.

Reviewed by anonymous | December 30, 2014

Quick to answer their phones. No "terminal holds" here. Precise answers to our questions. FAST, secure shipping. Perfect transaction all the way!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Quick to answer their phones. No "terminal holds" here. Precise answers to our questions. FAST, secure shipping. Perfect transaction all the way!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Better than the others

Reviewed by Walt | December 21, 2014

Your whole program needs no improvements. Its so much
better than Blanchards or Golden Eagle Coin.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Your whole program needs no improvements. Its so much
better than Blanchards or Golden Eagle Coin.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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They appreciate even the little guys

Reviewed by dckrause | December 15, 2014

The most competitive prices, super customer ratings, and outstanding personal performance. Ordering is just as easy as Amazon. Send them your check and your gold/silver arrives next day delivery. They meet every expectation that I had for ordering gold coins. I even received a follow-up phone call to make sure I was satisfied with my order. A nice finishing customer appreciation touch on top of a great purchase.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The most competitive prices, super customer ratings, and outstanding personal performance. Ordering is just as easy as Amazon. Send them your check and your gold/silver arrives next day delivery. They meet every expectation that I had for ordering gold coins. I even received a follow-up phone call to make sure I was satisfied with my order. A nice finishing customer appreciation touch on top of a great purchase.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

trustworthy locals

Reviewed by Bermudez | December 10, 2014

Great company right here in Texas! Trust them with our precious metal purchases

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great company right here in Texas! Trust them with our precious metal purchases
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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ethical and honest; great company

Reviewed by rmhelt | December 09, 2014

Texas Precious Metals delivers product faster than any other company out there and the purchased products are perfect in every way. I like the fact that TPM is ethical and honest in a business that has some dishonest dealers who have stolen customer money and filed for bankruptcy, i.e., Tulving Co.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Texas Precious Metals delivers product faster than any other company out there and the purchased products are perfect in every way. I like the fact that TPM is ethical and honest in a business that has some dishonest dealers who have stolen customer money and filed for bankruptcy, i.e., Tulving Co.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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They're honest

Reviewed by RM Helton SR | December 09, 2014

Texas Precious Metals is a good company, honest and ethical.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Texas Precious Metals is a good company, honest and ethical.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

very pleased

Reviewed by Collin | December 06, 2014

It was easy to navigate TPM's menus to find the products I wanted. Their ordering policies were clear and accessible. They shipped their order quickly; as advertised. I'm very pleased with their service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It was easy to navigate TPM's menus to find the products I wanted. Their ordering policies were clear and accessible. They shipped their order quickly; as advertised. I'm very pleased with their service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great service

Reviewed by Tom | December 06, 2014

Great experience all done on line. It was delivered in days. Very good communication.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great experience all done on line. It was delivered in days. Very good communication.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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awesome

Reviewed by Varun Kumar | December 05, 2014

The overall experience with my purchase was awesome

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The overall experience with my purchase was awesome
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Friendly people, good service!

Reviewed by Frank Fronc | December 05, 2014

So easy, kind and friendly on the phone, you can wire money to pay the bill, and it ships fast with a tracking number so you know when to be home. Excellent service, clean metals!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
So easy, kind and friendly on the phone, you can wire money to pay the bill, and it ships fast with a tracking number so you know when to be home. Excellent service, clean metals!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Tech support was awesome!

Reviewed by Lizzie Morris | December 02, 2014

Excellent customer service, especially in the tech support department when I was having trouble with the website. So nice to be able to speak with a real, and courteous, person!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent customer service, especially in the tech support department when I was having trouble with the website. So nice to be able to speak with a real, and courteous, person!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

helpful

Reviewed by Kris | November 27, 2014

Item I ordered was just as expected and arrived on time. I had some constraints with the delivery window and TPM worked with UPS to make sure it got delivered within my delevery window. Great to work with. I will definitely be using them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Item I ordered was just as expected and arrived on time. I had some constraints with the delivery window and TPM worked with UPS to make sure it got delivered within my delevery window. Great to work with. I will definitely be using them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Highly recommended

Reviewed by jd smith | November 26, 2014

The staff was friendly and professional. They answered my emails promptly concerning method of payment and order details. I highly recommend and will purchase from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The staff was friendly and professional. They answered my emails promptly concerning method of payment and order details. I highly recommend and will purchase from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

2nd order-still pleased with them

Reviewed by Robert A | November 24, 2014

Very fast, efficient service; this was my second order and both arrived quickly, well packed and in perfect condition. I don't see any reason to use another vendor for available products

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very fast, efficient service; this was my second order and both arrived quickly, well packed and in perfect condition. I don't see any reason to use another vendor for available products
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Lamborguini fast!

Reviewed by M.C. MELTZER | November 22, 2014

Online very easy & very efficient. Shipping faster than a Lamborguini.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Online very easy & very efficient. Shipping faster than a Lamborguini.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Customer for life

Reviewed by HUGH M | November 22, 2014

Extremely professional from ordering to pick up. Smoothest transaction I've ever experienced, and I am 64.
The website is so complete and easy to navigate. Great people with professional service for those who pick up. I will always trade with Texas Precious Metals!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Extremely professional from ordering to pick up. Smoothest transaction I've ever experienced, and I am 64.
The website is so complete and easy to navigate. Great people with professional service for those who pick up. I will always trade with Texas Precious Metals!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

great experience

Reviewed by sorris | November 19, 2014

The total experience was great, Ordering, Delivery, Follow-Up, etc. Plus they have the lowest prices around.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The total experience was great, Ordering, Delivery, Follow-Up, etc. Plus they have the lowest prices around.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

great people to do business with

Reviewed by Vance Phill | November 18, 2014

Love doing business with very common sense, down-to-earth, honest, reliable Texas people.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Love doing business with very common sense, down-to-earth, honest, reliable Texas people.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Texans doing it right

Reviewed by A Conolly | November 17, 2014

All my questions were answered patiently and thoroughly, and my deliveries have been just right. I'm happy to be doing business with Texans in Texas

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
All my questions were answered patiently and thoroughly, and my deliveries have been just right. I'm happy to be doing business with Texans in Texas
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Prompt

Reviewed by semansfield | November 17, 2014

Prompt order execution, status updates and expedient shipping. Great experience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Prompt order execution, status updates and expedient shipping. Great experience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 
 
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