Texas Precious Metals
Texas Precious Metals is proud to do business the Texas way: with honesty, integrity, and a strict dedication to customer satisfaction. We are recognized by the United States Mint as a national bullion dealer and a market maker for US Mint products. We are an authorized distributor for the Perth Mint (the Government Mint of Australia). We are an A+ rated company with the Better Business Bureau, and a member of the Industry Council for Tangible Assets (ICTA). We invite all of our customers to read about our parent company, Kaspar Companies, and its long tradition of business in southern Texas.
Texas Precious Metals
Texas Precious Metals is proud to do business the Texas way: with honesty, integrity, and a strict dedication to customer satisfaction. We are recognized by the United States Mint as a national bullion dealer and a market maker for US Mint products. We are an authorized distributor for the Perth Mint (the Government Mint of Australia). We are an A+ rated company with the Better Business Bureau, and a member of the Industry Council for Tangible Assets (ICTA). We invite all of our customers to read about our parent company, Kaspar Companies, and its long tradition of business in southern Texas.
Customer Reviews132
It looks like the most recent review for Texas Precious Metals is 2018, and I wanted to provide some more recent feedback to those who are considering purchasing from them. Overall, they still provide 5-star service in 2021. I was nervous to make such a large purchase online, especially via wire transfer, but the TexMetals staff was available, helpful, and reassuring, telling me exactly what to expect from the process. Their professionalism gave me confidence, and the transaction went through very smoothly with email confirmations from them at every step. My order shipped with tracking two days after payment cleared and arrived the next day, very well packaged and in-full. There is much to be said for a dealer who will only sell what they have in stock and will not take your money if they do not have your order in-hand. I am sure they lose some sales that way when they are out of stock, so I appreciate their commitment to customer service and timely delivery. Always do your due diligence before purchasing precious metals online, since business conditions can change for any dealer. That said, I would and likely will purchase from Texas Precious Metals again.
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When I called Texas Precious Metals I was transferred to a rep that asked me questions about my coins and gave me the price over the phone. The price was exactly what I researched they were going for on-line. They emailed me a UPS Shipping label so I could send the coins to them. I've never sold gold coins before and was hesitate to send the coins without any money because when you send something it is gone. But, the day they received them they emailed me and told me everything was great with the coins and they would deposit the money in my account the next day which they did. It was a great experience and this is a company you can trust when selling your gold.
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I contacted this company by email asking to build a business one-to-one relationship with a real person who I could ask bullion purchasing advice. I sent this query to four companies. Only Steven from Texas Precious metals took the time to call me. I have since ordered three times from them and feel very confident doing so.
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Excellent,5 star all around.Just completed my third purchase.
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As a first-time buyer of precious metals, I studied the competitive market carefully online and via YouTube. I learned enough to go ahead with my first purchase. I was very pleased to receive my 2 gold eagles today! They arrived on the second business day after my funds were in TPM's hands. Looks like we've found a good partner.
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I have been doing business with T P M for 4 years and always been very satisfied. Great friendly service from honest people. Many Orders and many thousands of dollars of business with never the first problem. Very fast shipping. I have refereed friends and family to T P M and everyone has always been happy with them.
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Great first experience. Ordered online. Received e-mail confirmation & address to send personal check. Got e-mail confirmation of receipt of payment a couple of days later. Within three days my stuff arrived. Only complaint might be how hard it was to open the shipping package, but at least I was sure no one had messed with it in route (LOL)! I'd recommend these folks to anyone!
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Sustained superior performance - sounds a bit cheesy, but I have been buying from Texas Precious Metals for about 5 years now. When I go web surfing for prices, theirs is always the lowest. Customer service is first class. I placed my last order on Sunday evening, went to the bank Monday for the wire and had my order in hand on Thursday. All gold coins in individual hard shell containers, roll of silver in a nice plastic coin tube... and still the lowest prices. I can't recommend TPM highly enough.
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First time buyer. Everything was explained and TPM representatives were very helpful. Don't waste your time with other companies. Had my shipment in 3 days! First class company.
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Made a phone call to TPM and spoke to an honest, straight up gal No wait time. No sales pitch, no fluff, just hands down great customer service. Placed an order for 6 gold coins and 4 different types of silver coins in various quantities. They placed a 5% hold on my card, I sent them a check in the mail. Three days later they send me an email stating they received my check and will ship out. Two days after that.... UPS shows up with a heavy box. I open the box and it's exactly what I ordered in A+ condition wrapped and shipped well. No bad experience anywhere with TPM. Why can't other companies be like this? I will order from them again in few weeks. Hands down one of the best out there.... You won't be disappointed!
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