Oklahoma City, Oklahoma 73102
APMEX
We work hard to make investing easier for you.
We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.
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24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.
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Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.
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Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.
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Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.
Setting the standard for customer service and support.
We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.
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Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".
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Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.
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Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.
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Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.
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Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!
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Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.
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Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.
A commitment to customers and the ratings to prove it.
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98% Customer Satisfaction Rating
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Over 65,000 Facebook Likes
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Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.
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Better Business Bureau Rating of A+
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We're proud of the way we do business, and our customers are happy to do business with us.
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Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
Customer Reviews191
I have been a regular customer of APMEX since 2019. I have made many purchases from this dealer as it has a variety of products from the world's mints. I like the excellent services the dealer provides and after my each order, I really look forward to receiving the items that I ordered.
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Right price, good shipping time, and what I ordered. Thanks.
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I have been purchasing from Apmex for several years. Overall, very satisfied. Most of my orders have been without a problem; however, I did have a problem with an order a few months ago where some of the coins appeared to be damaged. Customer Service was very helpful and initiated the return without an issue. It did take a bit of time to actually get the refund; but, you just need to be patient (and follow-up with them). My latest order did not come with the promised Numbered certificate or the mint documentation suggesting this was not a new item. The coins themselves were beautiful and I decided it was no big deal since I do not plan to sell them anytime soon. It was also a case that Apmex frequently sells coins you simply cannot find anywhere else. The premium can be a bit high so you have to weigh how badly you want the coins. For more "common" coins, the premium is in line with other dealers. Overall, I would recommend Apmex!
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This company claims that for Elite Members you get free gift after 1 yr of being with them. My year was up last month and nothing. Try customer service...LOL...what a joke! They don't even know the policy. They just said "it's not every year" DUH! it says after 1 year and this was my 1 yr anniv. Overall they are not terrible but these kind of lies and tricks. I would never order again if they can't even honor their promotions. Goodbye
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My coin purchase was made easy by the straight forward order form. I received my order in record time and in perfect condition! Yes, I would recommend Apmex!
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Maybe it was my last purchase. Unfortunately the last 2 purchases were a disappointment, in one of them the set was not new and was damaged. The last purchase is more of a customs handling problem but there is no help from APMEX (technical support was very rude).
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I've been purchasing from APMEX often along with other companies such as JM Bullion, SD Bullion, Modern Coin Mart and Gov Mint.com and Money Metals Exchange. I tend to shop around for the best bargain for me and what I need to add to my collection of coins, bars and special products. So far I have never had an issue with any order from APMEX and have always received my products in quality condition and usually at a common price comparing it to other companies. I usually check to see what everyone else is selling at what cost above spot. I will go with of course the lower above spot but depending on if I'm purchasing for a possible resale or just for my collection then that will not always be the case and I may go with the higher cost. I usually buy for my personal collection and not for resale. APMEX has always treated me fairly with great product, good service and fast delivery. I'm not sure but if you let customer service know that you would rather have to sign for your product when it arrives I believe this is an option they do provide, don't quote me on it but I thought I saw this somewhere on their site. Check with customer service to get the answer to this question.
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I order my first silver coin. The ordering is easy and the order arrived to me fast. Now I am ordering the 2021 red book of United States to understand about coin. Yes I will continue to buy from AMPEX. One last thing, the customer service answered all of my question, which was excellent .
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My order was scheduled to ship today 2/2/21 but because of the amount of orders 1/31 & 2/1 over the weekend my order has been delayed until the 9th. Pretty simple; ship the old orders first before you worry about the new orders. $2094.39 was taken from my bank account on 1/26/21 and my ship date has been changed three times today so I don't know when it will ship. For now I sit and hope for the best. Will I get the gold coin that I purchased and will it be a quality coin? My elite status has just slipped a few notches and my view of Apmex has also fell.
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Outstanding service; fast shipper; order as advertised. Have had only great experience with APMEX!
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