Customer Reviews126
I placed two identical silver orders; one with Gainsville Coins and the other with a Pennsylvania company. I received my Gainsville Coin order and placed another order with them two days later. I received both my Gainsville Coins orders before receiving my first order with the other company. I am highly impressed with, and satisfied with Gainsville Coins. I WILL place future orders with Gainsville Coins. I only wish I had a cheaper UPS or FedEx option for the shipping because the USPS is horrible!
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About a week after ordering I called and spoke w a very rude woman, Amanda. She indeed was correct, it's their policy to ship "sometime" in the next 2 wks w a credit card purchase. That is unheard of.... I read the FL BBB reviews, 46 complaints in 3 years... now I was getting nervous. Nothing against people w names that I cannot pronounce.. but they all seem to be "shady", and work out of Lutz FL... out of what looks like on google .. a strip mall on the roadside. I finally got my bar by surprise, I never got an email saying that it was shipped. After taking of layers of strapping tape I found my bar... a secondary market bar. Dinged, dented, and scratched. I don't like these folks, I didn't for good reason trust these folks and WARN everyone to stay with a company that has a better reputation.
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This was my first time buying gold or silver online. It was a very easy, smooth transaction and the product arrived much earlier than originally anticipated! I highly recommend Gainesville Coins and will definitely be back to place more orders.
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I just received my latest order from Gainesville and again I am very pleased. I received some beautiful looking silver rounds and an awesome 1 oz gold engelhard prospector round! Packing was secure and fast. Will def buy again!
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I made a small purchase from these guys and another bullion dealer as I had read some bad reviews but was lured by the low prices. They warned me that shipping would be delayed and I had to click to acknowledge the delay. My purchase arrived a few days earlier than they first estimated. It was well packaged and was just what I ordered. I have since ordered more and have been very satisfied. As a note, the other dealer still has NOT shipped the first order (over a month since order placed). Gainesville Coins is my preferred provider.
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I suppose the good thing is that I didnt waist thousands of dollars like some have, however almost 700.00 was a big enough mistake. Bought a roll of "brilliant and uncirculated" coins that have huge areas on the face of each one where the finish is rubbed off. Customer Service (VERY slow) told me to look it up on the internet because it's a milkly finish which is typical, and that they photo each coin before it goes out and they saw nothing wrong with them. She actually suggested I take my issue up with the US Mint. I bought these for gifts, and cannot give them out becausee they look terrible. You cannot return them, they only tell you there is nothing they can do. I have coins with a "milky" spot or two, these coins look nothing like them. These coins look like someone took steel wool to them. Warning, do NOT buy from these people. I wish I'd read these reviews about this company before I wasted my own money, hopefully someone else can learn from me. No one in their right mind would consider these "brilliant/uncirculated". Please look at other companies first. This has soured me from buying coins on the internet, and I would warn anyone about buying from here.
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Started a Coin collection for my son. I am just a starter invester... We ordered 3 coins...Pandas were great but the Canadian Silver Dollor was damaged on the face just in front of the nose. I contacted Ganesville and questioned the damage. I was told that the Canadian coins have damage on a lot of the coins? I told them that I was not looking for a refund or to send the coin back I just asked them if they would sent another coin thats not damaged and I will purchase the coin if they would pay the shipping...$3.00...I was told no!!! I know that $3.00 is not much but its the fact that They did not stand by their product and I will never buy from them again...Buyer beware...That was my first and last time with GAINESVILLE COINS...
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Ordered a large (nearly 20K) order from this company for the first time recently. Decided to try them because of their "low" advertised prices, though their ridiculously high shipping costs coupled with the $26 cost for a bank wire make me think twice. (Unlike some other dealers, they won't accept personal checks.) Bad choice. What they sent me included damaged coins, which THEY had advertised on their site as "brilliant uncirculated" and were anything BUT brilliant. These silver eagles, which they said came straight from the US Mint in the condition they were in, have obviously damaged finish. The finish doesn't look anything like other same-year new silver eagles, and these look so bad that I cannot give them as the gifts they were intended to be. Yet Gainesville Coins told me they couldn't allow me to return them, as they were just "bullion", and they couldn't guarantee they could send me anything that looked better...even though they advertise these NEW silver eagles as "brilliant uncirculated." Liars. I told Markham Acosta, the manager, that I will never order from their shady outfit again. Beware of their "bargain" prices.
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Bad company. High shipping price. Terrible customer service , terrible return policy. Will never deal again. Be aware.
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I have bought from Gainsville over a dozen times in 3 years. Never had a problem and always received what I asked for. This is no knock on the company but I have sometimes had to wait around 10 days for delivery. Gainsville has competitive pricing. They have also worked to broaden their inventory which has been a little lean in the past. Gainsville is my preferred vendor over APMEX. Apmex has a deeper inventory but charges considerably higher premiums
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