Provident Metals

This is a good place only to buy bullion and not numistmatics. I received a scratched numistmatic coin from here but with bullion, I care not about the condition of the bars as selling them won't matter as long as it's real. Unlike some other sites, they allow payments by checks and have good premiums for the bullion bars and rounds. They also carry survival goods like MRE packs.

Provident screens your reviews of thier products. I purchased a very large amount of junk halves which were so bad that a good percentage of them were only fit for melt. My review of this product has yet to show up on thier site. If they scrub the reviews they don't like then how can customers make an informed decision on thier purchase. They can't! Also one of thier reps has a hard time with the truth. Won't mention his name, but he knows who i'm refering to.

Ordered a monster box, sent the wire, and got the box (2 BUSINESS DAYS) later after wire confirmed. Great experience, unlike tulving where I had to wait over 1 month before my order finally was shipped ...

I have read reviews below I simply do not believe. I have bought more times than I have fingers over quite a few years. Fastest shipping, best prices, always better than expected quality and never ever a problem. Very Nice people period. I suspect maybe some reviews are meant to drive away customers into waiting arms of the people making the bad review??? Catch my drift? Hint, Hint!

My husband and I started investing about a year ago, and we were very new to the whole thing. We had dabbled with a few other sites, but found Provident to have the best customer service. They were always very patient with my dumb questions, and tried to inform me as best they could. Of the dozen or so times that I have ordered, we have had one small issue that was quickly resolved. My orders have always shipped in the time frames they have outlined, and they have the better pricing compared to Apmex and most of the others on this list. The guy I usually talk to is Jeremy, and sometimes Justin, both very helpful young men. Love them!

I have ordered from the Big 3(gainesville, apmex, provident), and Provident has recently become my favorite. Gainesville will be out of business in a few years, and apmex will always charge too much. My latest order of ASEs from provident was at my door 5 days after ordering. Everything perfectly packaged, and in pristine condition.

Beware of their user agreement. Provident will confiscate your money by applying capricious and broad Administrative Fees then cancel your order and refuse to refund or ship anything. Some would call this theft and mail fraud. From other reviews here and with the Dallas BBB, this seems to be their business model.

I chose them based on reviews but have had a lot of issues. I made 8 orders and had a problem with with very poor quality coins or damaged cases on items like coin proof sets. After requesting replacements this last time they refused to replace a 1962 mint set that is severely tarnished and should have never been sold at a full price of a good quality set and they told me they will no longer replace any damaged items I receive from them. Obviously I told them how disappointed I was with them considering they are the ones who choose the products and package them for shipping. In addition they do not use any packing material to protect the products during shipping. A good retailer who had sent broken and poor quality items to a customer so often should apologize for these issues and make assurances that it is not normal instead of telling that customer they will no longer fulfill the return policy that is advertised on their site. Do not buy from these guys.

Provident Metals is by far my favorite source for buying the coins and bullion I'm looking for. Their website is really informative and convenient to navigate and I can count on finding what I need--at a fair price. Working with their sales reps has always been a pleasure; they are really helpful and they know what they're doing. I wouldn't go anywhere else.

Although I have been a good customer of provident, I no longer am. First of all, they take 3-5 days to ship a package AFTER the check has been in there posession for 6 business days. There customer service reps are very rude and say that they price match but in reality they don't. Buy from Gainesville coin or Goldmart.com... .they are both much better.