Provident Metals

Very pleased with my purchase of 1986 American Silver Eagle. Beautiful uncirculated condition. This is my third purchase, and even though I only buy these for gifts, I am already planning my next purchase.

Fast and Everything looks great

I am relatively new to precious metal and coin collecting ... retired with a new interest. ....researched quite extensively different bullion companies - and have found PM's website easy to use, prices almost always the best, good selections and some great deals - esp. their buy any quantity at low over spot price. Starting in Feb. of this year, I have placed numerous orders - always paying by cashier's check and money order - all items received in brilliant/new condition - coins/bullion arrive well packed; and in protective sleeves or strong round tubes/sealed BU from the mint. The only caveat would be the time to receive; although I've never had to wait an unreasonable amount of time for packages to arrive ... PM appears to expedite their end of payt. confirmation/processing to order(s) shipped in a good time frame, in my opinion, the "duration" appears to be more weighted on the UPS/USPS side of things - perhaps supersonic drone deliveries would be something to consider in the future :-). Basically, I like collecting the precious metal bullion/coins for investment and intrigue...as to the customer's reference to "nutjob end-of-the-world preppers" - sounds like a comment coming from a liberal who thinks the government is always looking out for the best interests of its' constituents -anyhow, the preppers may be doing something right; and come out further ahead for themselves and families - "ridicule; and you may get screwed". "Noli Me Tangere"

Was not Aware that my order did not come with protective capsules for the cleopatra-Grand Canyon-the captain silver 2oz rounds were not included with order. Received order (including 20 silver American Eagles) total almost $600.00 dollars. Not arguing cost...but when I contacted customer service about my concern...was flatly told if I wanted plastic capsules then for additional shipping + cost they would be happy to comply...since capsules were not free...I was not aware of any problem at the purchase time.j I had planned to purchase additional bullion, but felt annoyed that they could not accomadate me. I paid them additional funds...but will rethink future purchases with Provident.

The item I ordered is amazing, of course. It was shipped not too long after I ordered it and the price is lower than anywhere else on the internet. The issue I have is that the item is worth $700+ and yet they used the UPS to USPS Surepost method, which takes an extra day to get to you, not to mention the potential issues of UPS transferring to USPS. I feel once your order reaches a couple of hundred dollars, it should just stay with UPS or Fedex for a straight delivery. Or at least give you an option to pay more for shipping (which I didn't get when I made the order) I had to pay UPS an extra $3.50 to turn it from UPS Surepost to just plan old UPS ground. I got it a day earlier, plus the peace of mind of not having it go through USPS (because they will have more issues delivering packages than UPS or Fedex, plus they're likely to leave it in your mailbox!) Over all, that is minus 2 stars for Shipping Time, and minus 1 for Buying Experience for not offering the option to upgrade the shipping.

Great quality, better that I expected. It arrived at my house fast. I told my friends and they ordered. We love Provident Metals. They are the best.

Products arrived in a timely manner in BU condition. Highly recommend Provident Metals!

Great company to do business with. Customer service takes the time you need to make an informed purchase.

I recently ordered a 1 ounce silver bar from them for some metal work; previously I had ordered 2 lbs copper bars for making bronze. Both times I found the prices ok and I had no problem with service from order to receipt, although the shipping time in both instances seemed to run long. I would warn, however, that, based on the magnets they ship with their orders and phrases on their product videos such as "when you are preparing for the coming barter system", they at a minimum cater to a population cross section of nutjob end-of-the-world preppers. I'll probably order from them again unless I find better prices and they prepper nonsense is good to share for a laugh, but if you don't want your money supporting that type of thing I would recommend going elsewhere.

This is my 3rd order. Each time the processing and shipping time is taking longer. My order was not a large order and according to the website everything was in stock. After 4 days with the order in "payment processed" status, I called and spent 25 minutes waiting for someone to talk to. I was told it would take up to 5 days to pack and a week for shipping. I will now be looking to spend my money with another business.