Dallas, Texas 75234
Provident Metals
FAST & FREE SHIPPING
We offer FREE SHIPPING on orders of $99 or more, anywhere in the US. If your order subtotal is UNDER $99, we’ll still ship your package for just $5.95 anywhere in the Domestic U.S. When you make a purchase as important to your future as a precious metals investment, you need to be sure your delivery will make it to your door. To that end, we offer discreet shipping labels and take great care to wrap your product for a safe shipment--all packages are shipped fully insured.
SECURE ONLINE PURCHASING
The security of your personal information is of the utmost importance. Accordingly, Provident Metals offers a multi-layered approach for your protection: a secure shopping cart, high-grade encryption software, and SSL certificate through VeriSign. Trust is important in this business, so we assure you your credit card and personal information is completely safe. We will never sell or trade your information to any third party. Your trust in Provident Metals is supported by industry-leading security and unbeatable customer service.
AFFORDABLE INVESTMENTS
Here at Provident Metals, we are constantly striving to offer the lowest and best prices in the industry on every one of our products. To do so, we built a highly automated ordering system that allows us to keep prices low and in step with the changing market. We know you want to be confident in your purchase, so Provident Metals is here to give you outstanding quality and value.
CUSTOMER SERVICE
Taking care of our customers is the reason Provident Metals exists. When you buy from us, you can be confident you’ll be treated well. We respect your time and your investment, and you can count on our fast, courteous, and comprehensive customer service. Whether you are a long-time customer or new to precious metals, you can be assured that Provident Metals will provide you with great pricing, quality products, fast shipping, and complete satisfaction.
Go to http://www.providentmetals.com/
Customer Reviews292
Ordered a gold coin from Provident on 12/30/2015. They asked that I send postmarked payment by 12/31/2015. Sent payment on 12/31/2015. According to Provident, payment was not received by them until 1/8/2016. This is a lie. Then I contacted the customer service hotline and discussed that I would be out of town the week of 1/18-1/22. I explained that I could have my mail held if they were shipping it USPS and that this would be acceptable. She assured me that it would be shipped USPS. I later recevied an email that my order was shipped UPS and that the scheduled delivery date would be on 1/18. Of course I am out-of-town and cannot receive it. I promptly called Chandler who said that he would check into the situation and call me back the next business day. He never called. After I filed a complaint with the company he sent me a message saying that he attempted to call me but I did not answer. Another lie. My phone was on all day and I never received an email. Now I must travel 25 miles to a UPS center to pick up this order. Poor customer service. Poor communication. Cannot trust them.
Shipping Time:
never again.
Shipping Time:
I have placed 5 orders with Provident Metals. Each time I get prompt email conformations of my order status. I pay via check so it takes awhile to receive my order but after my payment has been confirmed I get a tracking number within a day and receive my order by the 3rd day. All orders have been packaged very well. The product received is top notch, not nicks or scratches. All in all a great company who I will keep doing business with.
Shipping Time:
First time buyer here. Everything was good except the shipping time. It took 4 days for them to "process" my order and ship it. 6 days in transit. It took a total ten days from the time I paid to get my order. Everything I ordered was nice and of good quality. The speed of service is severely lacking. I have never waited longer than 4 days for JM Bullion to have my order at my door. Provident has a wider product variety. But as an online merchant myself, speed of service is not good.
Shipping Time:
I purchased two NTR 10 oz bars that were listed as "New" but came dinged to high ****. There were even X's all over the packaging indicating they were rejects. When I called, they treated me poorly and refused to even exchange it. The woman even had the nerve to offer me the buyback price, which would mean I take a loss. I tried leaving a review for the NTR bar on their site, yet "mysteriously" it has never appeared. Gee I wonder how there are only 5 Star reviews for that bar on their own site. SCUM OF THE EARTH!
Shipping Time:
I ordered from this company almost two weeks ago. The order was lost and I have not received it yet.
Shipping Time:
Great items at good prices. A little bit more expensive than other places but they have the really unique coins. Fast delivery and secure with USPS. Buying amazing silver coins way better price than local shops. Recommend buying.
Shipping Time:
This was my fourth order and I could not be more pleased. USPS was even quick! Bought some of their new Grand Canyon 2 oz. coins and will be buying more. Just no hassles and no problems. What you want in a supplier!
Shipping Time:
little higher in price and 3 days slower on delivery.
Shipping Time:
My first order with Provident Metals. Website was easy, well-organized, efficient. Cost over spot was low. Delivery was was prompt and secure. Website offers many options. I'll be back.
Shipping Time: