Review Detail

 
Provident Metals
Gold Dealers

Over 3 weeks and waiting

Reviewed by Max | January 13, 2014

I ordered and paid for a small order (less than $300) on Dec 19, 2013. I called a week later and they said they were slow because to the Christmas vacations. Last week I sent an email and was led to believe the products would be shipped by the end of the week. It Is January 13th and I have not yet received a shipment confirmation. I paid with direct deposit but if I had not I would have contacted my credit company and had canceled the charges at this point. Buyer Beware!! I was hoping to give these as gifts for Christmas. Maybe 2014.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I ordered and paid for a small order (less than $300) on Dec 19, 2013. I called a week later and they said they were slow because to the Christmas vacations. Last week I sent an email and was led to believe the products would be shipped by the end of the week. It Is January 13th and I have not yet received a shipment confirmation. I paid with direct deposit but if I had not I would have contacted my credit company and had canceled the charges at this point. Buyer Beware!! I was hoping to give these as gifts for Christmas. Maybe 2014.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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