Review Detail

 
Monex
Gold Dealers

Monex will NOT buy back from you

Reviewed by Tony W | June 16, 2014

When my mother died a few years ago, she had several hundred Monex one ounce silver rounds. I called Monex, and they absolutely refused to buy them back. I had her original sales invoices and so on. I wasn't looking for a refund of the original price from way back when she purchased the silver, just the market price at the time I called. They would not even make an offer! When I asked "What am I supposed to do with these Monex coins?" the CSR actually told me to sell them on eBay!

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
When my mother died a few years ago, she had several hundred Monex one ounce silver rounds. I called Monex, and they absolutely refused to buy them back. I had her original sales invoices and so on. I wasn't looking for a refund of the original price from way back when she purchased the silver, just the market price at the time I called. They would not even make an offer! When I asked "What am I supposed to do with these Monex coins?" the CSR actually told me to sell them on eBay!
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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