Review Detail

 
JM Bullion
Gold Dealers

bad communication

Reviewed by john richardson | September 28, 2016

BAD SERVICE, PLACED MY 8TH ORDER USING CREDIT CARD-RECEIVED AN ORDER CONFIRMATION AND THEN AN ORDER HAS SHIPPED UPDATE ALONG WITH A TRACKING #. AFTER SEEING NO TRACKING UPDATES ON MY ACCT. I CALLED TO FIND OUT
WHAT WAS GOING ON. TOLD IT MAY TAKE. 24 TO 48 HOURS TO UPDATE. NEXT DAY RECEIVED A REFUND CONFIRMATION. WHEN I CALLED WAS TOLD ORDER WAS OVER SOLD. I WILL NO LONGER DO BUSINESS WITH THIS COMPANY.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
BAD SERVICE, PLACED MY 8TH ORDER USING CREDIT CARD-RECEIVED AN ORDER CONFIRMATION AND THEN AN ORDER HAS SHIPPED UPDATE ALONG WITH A TRACKING #. AFTER SEEING NO TRACKING UPDATES ON MY ACCT. I CALLED TO FIND OUT
WHAT WAS GOING ON. TOLD IT MAY TAKE. 24 TO 48 HOURS TO UPDATE. NEXT DAY RECEIVED A REFUND CONFIRMATION. WHEN I CALLED WAS TOLD ORDER WAS OVER SOLD. I WILL NO LONGER DO BUSINESS WITH THIS COMPANY.
Overall rating 
 
2.3
Shipping Time 
 
4.0
Customer Service 
 
2.0
Buying Experience 
 
1.0
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