JM Bullion

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JM Bullion

Company Overview

 
4.3 (635)

Location

State
Texas
City
Dallas
Address
11700 Preston Road Ste 660153
ZIP
75230

Contact Information

Phone
1-800-276-6508
Web Page

JM Bullion is America’s leading online bullion retailer.  We offer a variety of gold, silver, copper, and platinum products at highly competitive prices.  Shipping is free on all orders. Transactions are handled with the highest standards of online security.  Orders can be placed via the site 24 hours a day, seven days a week.  If you would rather not order on the internet, you may do so over the phone.  Simply contact our support team at 1(800)276-6508, and a representative will be available to assist you.

QUALITY PRODUCTS, AFFORDABLE PRICES

JM Bullion is proud to offer a wide array of quality products, including brilliant uncirculated coins, domestic and international bullion, 90% silver, numismatic coins, and IRA-approved metals.  Not only do we have some of the lowest prices in the industry, quantity discounts apply to most products.  We work directly with well-known mints and reputable distributors.  To make sure you receive products of the highest quality, all new inventory is carefully inspected.  All items available on the site are in-stock and ready to ship, and we keep enough inventory in hand to fulfill even the largest of orders.

SECURE ONLINE SHOPPING EXPERIENCE

Respecting the rights and privacy of users is our top priority.  We keep your information secure using Verisign-certified 256-bit SSL encryption.  Additionally, we never have access to sensitive credit card data, as Authorize.net securely processes that information according to strict PCI-compliant standards.  As an online company, we have to ask you to trust us to protect your personal information.  Use of such state-of-the-art technology ensures your confidence in JM Bullion is not misplaced.

FREE, FAST, AND DISCREET SHIPPING

Shipping on all JM Bullion orders is free to the fifty United States and military addresses.  Most orders ship within one (1) business day of cleared payment.  Discretion and protection are essential when mailing valuables.  Our team takes great care in packaging your orders, which ship in plain brown boxes with no indication on the outside of the contents within.  To safeguard your investments, all shipments are 100% insured.  In the highly unlikely event your order is lost, stolen, or damaged in transit, you will be covered. 

SUPERIOR CUSTOMER SUPPORT

We appreciate and value our customers.  That is why, at JM Bullion, we are committed to providing exceptional support.  All customers are treated courteously, and with respect. We realize communication is vital - simply give us a call, send us an email, or visit us on Live Chat, and someone will be there to assist.  Our friendly team is available 8:00 a.m. to 8:00 p.m. (CST) Monday to Friday, and Saturdays 9:00 a.m. to 1:00 p.m. (CST).    Here at JM Bullion, we strive for 100% customer satisfaction and it shows!

SEVERAL PAYMENT METHODS ACCEPTED

You may pay with a “paper check” (personal check, cashier’s check, money order, or online bill pay), PayPal, credit/debit card (Visa or MasterCard), bank wire transfer, or eCheck.  There is a 4% discount if you pay with a paper check, bank wire transfer, or eCheck.  That discount is already figured into the price and will be applied in your cart automatically upon your selection of payment method.

We look forward to serving your precious metals needs. 

www.jmbullion.com

User reviews

Average user rating from: 635 user(s) View all user reviews

4.3
 
Overall Rating
4.2
 
Shipping Time
4.3
 
Customer Service
4.4
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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JM Bullion is a rip off.

Reviewed by Ray Livingston | July 17, 2016

I ordered 12 silver Canadian Coins and I received an ripped-open box in my mailbox. The coins were not in the box. I followed the prolonged claim process to a T by reporting the claim the next day and following JM Bullion's instructions.
After a long wait I was told that my claim was denied for reasons that were simply lies. I strongly urge others to buy from some one else.
JM Bullion stole from me and they will do the same to others.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Livingston: Thank you for your feedback. We apologize that the insurance company has denied the claim. There wasn't a signature required on this shipment (you can elect this for a nominal fee on your order, if your order is over $1,000 signature is automatically required). The carrier, USPS, is stating at the time of the delivery, the package was not damaged according to the photo evidence. Our Terms and Conditions state that we insure packages while in transit, once the order is delivered then our insurance stops. We do not cover mail theft from the premises.

We do however, want to assist you with this situation and will reach out to you personally.

Regards,
JMB

I ordered 12 silver Canadian Coins and I received an ripped-open box in my mailbox. The coins were not in the box. I followed the prolonged claim process to a T by reporting the claim the next day and following JM Bullion's instructions.
After a long wait I was told that my claim was denied for reasons that were simply lies. I strongly urge others to buy from some one else.
JM Bullion stole from me and they will do the same to others.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Good Products

Reviewed by Williams | July 01, 2016

JM Bullion is a solid Company! I looked around at a number of different Gold and Silver dealers, had some even say some really mean things to me when I decided to go with JM over their Company, and through my research I decided to work with JM. At this point they have provided what I wanted in a timely manner and at a fair market value. Unless something changes I will continue to do business with JM Bullion. I give them 5 Stars for performance and price!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion is a solid Company! I looked around at a number of different Gold and Silver dealers, had some even say some really mean things to me when I decided to go with JM over their Company, and through my research I decided to work with JM. At this point they have provided what I wanted in a timely manner and at a fair market value. Unless something changes I will continue to do business with JM Bullion. I give them 5 Stars for performance and price!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Experience

Reviewed by Roger Mascali | July 01, 2016

The online purchasing process could not be easier. Order and delivery went as smooth as could be expected. One day delivery is comforting knowing your product will be in your hands ASAP. Great company and buying experience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The online purchasing process could not be easier. Order and delivery went as smooth as could be expected. One day delivery is comforting knowing your product will be in your hands ASAP. Great company and buying experience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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first site i came to for my first order of silver

Reviewed by Daniel Bachner | July 01, 2016

like the title says they were the first webiste i went to for my first order of silver and i picked up some silver eagles was really surprised at how fast the shipping was ive also recommended the website to some friends of mine since they have a good selection to start with

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
like the title says they were the first webiste i went to for my first order of silver and i picked up some silver eagles was really surprised at how fast the shipping was ive also recommended the website to some friends of mine since they have a good selection to start with
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Grest experiance for first time precious metals buyer

Reviewed by David White | June 30, 2016

I have had a great experience using JM bullion they're shipping time is always on time quick in unmarked boxes and they have great sales for us first time buyers to get in on the precious metals market. I would recommend this company to any friends and have even to people that inquired about silver and gold so thank you JM Billion David White

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have had a great experience using JM bullion they're shipping time is always on time quick in unmarked boxes and they have great sales for us first time buyers to get in on the precious metals market. I would recommend this company to any friends and have even to people that inquired about silver and gold so thank you JM Billion David White
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First time experience meets/exceeds expectations

Reviewed by Gary | June 30, 2016

My first purchase from JMB (after researching the market and dealers) went very smoothly. Order was processed/shipped quickly (with appropriate info updates to me) and the product was as described and of high quality. I plan to buy more silver/gold soon and will return to JMB. I recommend them without reservation.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My first purchase from JMB (after researching the market and dealers) went very smoothly. Order was processed/shipped quickly (with appropriate info updates to me) and the product was as described and of high quality. I plan to buy more silver/gold soon and will return to JMB. I recommend them without reservation.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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4 for 4

Reviewed by Gene | June 30, 2016

Have made 4 buys so far without a hitch. Here I'll stay!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made 4 buys so far without a hitch. Here I'll stay!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Purchasing

Reviewed by Bill | June 30, 2016

First time buying with JMB and it was a great experience. Priced right. Will use them often.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time buying with JMB and it was a great experience. Priced right. Will use them often.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Outstanding Product

Reviewed by Frank E | June 30, 2016

Top of line products as usual, best price on the market, and fast shippingwith, great packaging. Would not buy from anyone other than JM.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Top of line products as usual, best price on the market, and fast shippingwith, great packaging. Would not buy from anyone other than JM.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First Two Silver Purchases went well

Reviewed by Randall Morgan | June 30, 2016

I have ordered twice now from JM Bullion and have been pleased with the service overall. The web-site is easy to understand and navigate through. I like that they don't spam the heck out of your email, or share your email address. They do send emails based on your purchasing history to products that fit your particular spending pattern. Not dozens, but one or two, notifying of sales of the same type of product you purchased.

JM Bullion gives you 5 different methods of payment. Some have a built in discount over others. Ordering is secure, safe, and easy. I placed orders with my debit card, and the items purchased shipped within 48 hours of payment received. The items were well packaged and discreetly labeled. I appreciate this step tremendously. I would not hesitate to recommend JM Bullion for your purchasing of precious metals. Thank you.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered twice now from JM Bullion and have been pleased with the service overall. The web-site is easy to understand and navigate through. I like that they don't spam the heck out of your email, or share your email address. They do send emails based on your purchasing history to products that fit your particular spending pattern. Not dozens, but one or two, notifying of sales of the same type of product you purchased.

JM Bullion gives you 5 different methods of payment. Some have a built in discount over others. Ordering is secure, safe, and easy. I placed orders with my debit card, and the items purchased shipped within 48 hours of payment received. The items were well packaged and discreetly labeled. I appreciate this step tremendously. I would not hesitate to recommend JM Bullion for your purchasing of precious metals. Thank you.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great product

Reviewed by Jack Crawford | June 29, 2016

First time ordering bullion . I believe I came to the right place ! Will order again from you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time ordering bullion . I believe I came to the right place ! Will order again from you
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Gold purchase

Reviewed by Burton logan | June 29, 2016

Great product and service. Fast delivery. Thank you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great product and service. Fast delivery. Thank you
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Alyx the Fairy Silver Proofs

Reviewed by Gilbert | June 29, 2016

Outstanding rounds (normally only buy coins)! JM pricing was super fair and product shipped incredibly fast! Thanks again JM!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Outstanding rounds (normally only buy coins)! JM pricing was super fair and product shipped incredibly fast! Thanks again JM!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best service and price

Reviewed by David | June 29, 2016

Love the selection and price, also that orders over $100 shipping is free!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Love the selection and price, also that orders over $100 shipping is free!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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SIMPLY THE BEST!

Reviewed by Rick Mussey | June 29, 2016

I have been purchasing gold & silver bullion for the past three years. I buy gold & silver bars (1 oz., 10 oz., 500 gram and 1,000 gram sizes), I also buy gold & silver American Eagles, Canadian Maple Leafs and Australian Kangaroos, usually in tubes. When doing my due diligence, I found two dealers that I wanted to purchase from: APMEX and JM bullion. Although they have both been excellent, I find that JM Bullion always has better pricing. Their delivery is very prompt - usually two or three days. There are ZERO shipping costs, and every delivery comes in a discreet, secure box. As I have ordered well over twenty-five times, I can say with total honestly that JM Bullion has always met (and exceeded) my expectations! If you are O.C.D. like myself and want only the best bullion available, please do yourself a big favor and make your next purchase from JM Bullion. I especially prefer the top mints (PAMP, RCM, Perth Mint, Credit Suisse, Sunshine and Scottsdale Mint, among others.) JM Bullion has never disappointed me - NEVER.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been purchasing gold & silver bullion for the past three years. I buy gold & silver bars (1 oz., 10 oz., 500 gram and 1,000 gram sizes), I also buy gold & silver American Eagles, Canadian Maple Leafs and Australian Kangaroos, usually in tubes. When doing my due diligence, I found two dealers that I wanted to purchase from: APMEX and JM bullion. Although they have both been excellent, I find that JM Bullion always has better pricing. Their delivery is very prompt - usually two or three days. There are ZERO shipping costs, and every delivery comes in a discreet, secure box. As I have ordered well over twenty-five times, I can say with total honestly that JM Bullion has always met (and exceeded) my expectations! If you are O.C.D. like myself and want only the best bullion available, please do yourself a big favor and make your next purchase from JM Bullion. I especially prefer the top mints (PAMP, RCM, Perth Mint, Credit Suisse, Sunshine and Scottsdale Mint, among others.) JM Bullion has never disappointed me - NEVER.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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So far so good

Reviewed by Charles | June 29, 2016

Have made a few purchases this year with JM and so far so good. Buying online is easy and shipping has been timely. I would recommend to anyone if they want to buy some gold/silver coins or bars to take a look at JM!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made a few purchases this year with JM and so far so good. Buying online is easy and shipping has been timely. I would recommend to anyone if they want to buy some gold/silver coins or bars to take a look at JM!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Quick and easy

Reviewed by John Hagler | June 29, 2016

This is the 4th time I have ordered from JMBullion. They are a fantastic company to deal with. Their prices are great, their customer service is excellent and their shipping is outstanding. Overall JMBullion is the best online company I have ever dealt with.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
This is the 4th time I have ordered from JMBullion. They are a fantastic company to deal with. Their prices are great, their customer service is excellent and their shipping is outstanding. Overall JMBullion is the best online company I have ever dealt with.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Service

Reviewed by Robert Joseph | June 29, 2016

I have been purchasing the 4 ounce American the Beautiful coins, and have had great service with J.M. Bullion. Their website is easy to use and the shipping is really fast, not to mention free. I will continue to purchase these coins from J.M. Bullion, good pricing and fast efficient shipping and service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been purchasing the 4 ounce American the Beautiful coins, and have had great service with J.M. Bullion. Their website is easy to use and the shipping is really fast, not to mention free. I will continue to purchase these coins from J.M. Bullion, good pricing and fast efficient shipping and service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great place to buy

Reviewed by Patrick hampton | June 29, 2016

I've had a great experience so far!!! Product is very cool I'm new to buying so it's been a real fun experience! Hopefully the service and product stays the same and I'll be a life long buyer!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've had a great experience so far!!! Product is very cool I'm new to buying so it's been a real fun experience! Hopefully the service and product stays the same and I'll be a life long buyer!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Precious Metals

Reviewed by David Martin | June 29, 2016

I have nothing but great things to say about JM Bullion. I struggled with safe and secure ways to invest my money outside of my traditional Ira's and stocks. The precious metal industry has given me hope. JM Bullion has provided a safe, feasible and easy way to diversify my investments and it gives me the control.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have nothing but great things to say about JM Bullion. I struggled with safe and secure ways to invest my money outside of my traditional Ira's and stocks. The precious metal industry has given me hope. JM Bullion has provided a safe, feasible and easy way to diversify my investments and it gives me the control.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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My Favorite!

Reviewed by Keith Kincade | June 29, 2016

I've ordered from JM four times this year. I've had nothing but positive experiences each and every time. I've called customer service with a positive enter action. I've emailed with the same outcome. I've ordered silver bars, silver coins and gold coins. All arrived within times promised. Packaged by people with experience. As of today, JM is the only company I will buy from. If I could give 6 stars, I would. Thank You.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've ordered from JM four times this year. I've had nothing but positive experiences each and every time. I've called customer service with a positive enter action. I've emailed with the same outcome. I've ordered silver bars, silver coins and gold coins. All arrived within times promised. Packaged by people with experience. As of today, JM is the only company I will buy from. If I could give 6 stars, I would. Thank You.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Amazing service, Amazing product

Reviewed by Casey | June 29, 2016

Amazing experience. Fast shipping, flawless product. Will be buying frequently from JMBullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Amazing experience. Fast shipping, flawless product. Will be buying frequently from JMBullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great service and competitive pricing

Reviewed by Brandon L. | June 29, 2016

Great service with fast shipping. Definitely a reliable and trustworthy dealer. Prices are very competitive keeping premiums low, especially on smaller order quantities.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great service with fast shipping. Definitely a reliable and trustworthy dealer. Prices are very competitive keeping premiums low, especially on smaller order quantities.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always Flawless

Reviewed by Olivia | June 29, 2016

Perfect. I am most pleased with JM Bullion. They have been flawless every time I have ordered. I am also pleased with the ease of their website, the ordering process and the ease of purchasing and receiving my items.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Perfect. I am most pleased with JM Bullion. They have been flawless every time I have ordered. I am also pleased with the ease of their website, the ordering process and the ease of purchasing and receiving my items.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Hassle Free Bullion Buying

Reviewed by Kevin | June 29, 2016

My order arrived promptly and was packed well. Easy buying experience. No complaints.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My order arrived promptly and was packed well. Easy buying experience. No complaints.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Customer Service + FREE Overnight Shipping

Reviewed by alex oliynyk | June 29, 2016

Great selection of Gold and Silver products. I've compared prices to other popular dealers and find JM Bullion to be the most price competitive precious metals dealer at this time (if you include Free overnight shipping on orders over $2.5K and the discount you get for paying via a Wire Transfer). Will certainly buy more Gold and Silver products in the near future and consider opening a Golden IRA account with them).

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great selection of Gold and Silver products. I've compared prices to other popular dealers and find JM Bullion to be the most price competitive precious metals dealer at this time (if you include Free overnight shipping on orders over $2.5K and the discount you get for paying via a Wire Transfer). Will certainly buy more Gold and Silver products in the near future and consider opening a Golden IRA account with them).
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Experience

Reviewed by Ron | June 28, 2016

Talk about fast, I made my first purchase on June 24, 2016 and it arrived today June 27, 2016. If I were on the continental US I would say ok good timing, but I'm in Hawaii and I ordered it on a Friday and it got here on Monday. That's very fast service especially for the free shipping.

Mahalo and Aloha, kuniole

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Talk about fast, I made my first purchase on June 24, 2016 and it arrived today June 27, 2016. If I were on the continental US I would say ok good timing, but I'm in Hawaii and I ordered it on a Friday and it got here on Monday. That's very fast service especially for the free shipping.

Mahalo and Aloha, kuniole
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Where is my order

Reviewed by Hall | June 25, 2016

I recently decided that it would be wise to save in silver. I've never bought silver before and was unsure of who to trust. I read high reviews of jmbullion and decided to give them my business. Still skeptical, I made a small first order of 5 2016 American Eagles as a test to ensure authenticity, quality, customer service and shipping time. I made my order on a Friday June 17th using my debit card and assumed a 3 or 4 percent surcharge in order to expedite payment. Payment was approved and a shipping label was created the following day Saturday June 18th. AWESOME! According to usps tracking My package reportedly arrived at the USPS origin facility Las Vegas nv 89120 11:30 pm Monday June 20th, and in transit to my home one hour later 12:30 am Tuesday June 21st, all according to usps tracking. GREAT! It's now 5pm Saturday june 25. My package has been in transit for 113 hours since that time. 5 days of "transit" without any update on usps tracking as to the location of my package. At checkout screen shipping times are estimated "1-4" days. Today is Saturday day 5, I won't recieve it Sunday day 6, making delivery Monday June 27th a best case scenario. thats 7 days from the time My package was sent in "transit" to my home, and 10 days from the day placed my order At jmbullion ASSUMING it even arrives on Monday 27th. I am not hopeful to say the least. I am confident that jmbullion has sent my coins, and do not suspect any fraud, but you the consumer should understand that shipping has been anything but prompt or speedy. if you make a order of more significant value you will want to pay 14.95 and ship by air! The "free" shipping in my example WILL NOT arrive in 1-4 days and to be frank is completely unreliable. I know this isn't jmbullions "FAULT", But it's something you the consumer still need to be aware of. Free shipping is Slow shipping.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Hall: Thank you for your feedback. We apologize that USPS has let us down here. Our Claims Manager has already been in touch with USPS for further tracking information and has also emailed you. You are covered with our insurance if USPS has lost the package. Again we apologize and hopefully they will deliver asap.

Regards,
JMB

I recently decided that it would be wise to save in silver. I've never bought silver before and was unsure of who to trust. I read high reviews of jmbullion and decided to give them my business. Still skeptical, I made a small first order of 5 2016 American Eagles as a test to ensure authenticity, quality, customer service and shipping time. I made my order on a Friday June 17th using my debit card and assumed a 3 or 4 percent surcharge in order to expedite payment. Payment was approved and a shipping label was created the following day Saturday June 18th. AWESOME! According to usps tracking My package reportedly arrived at the USPS origin facility Las Vegas nv 89120 11:30 pm Monday June 20th, and in transit to my home one hour later 12:30 am Tuesday June 21st, all according to usps tracking. GREAT! It's now 5pm Saturday june 25. My package has been in transit for 113 hours since that time. 5 days of "transit" without any update on usps tracking as to the location of my package. At checkout screen shipping times are estimated "1-4" days. Today is Saturday day 5, I won't recieve it Sunday day 6, making delivery Monday June 27th a best case scenario. thats 7 days from the time My package was sent in "transit" to my home, and 10 days from the day placed my order At jmbullion ASSUMING it even arrives on Monday 27th. I am not hopeful to say the least. I am confident that jmbullion has sent my coins, and do not suspect any fraud, but you the consumer should understand that shipping has been anything but prompt or speedy. if you make a order of more significant value you will want to pay 14.95 and ship by air! The "free" shipping in my example WILL NOT arrive in 1-4 days and to be frank is completely unreliable. I know this isn't jmbullions "FAULT", But it's something you the consumer still need to be aware of. Free shipping is Slow shipping.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Another smooth purchase!

Reviewed by F | June 16, 2016

Everything went smooth as usual! Contents were what I ordered and shipping was fast. Thanks again!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Everything went smooth as usual! Contents were what I ordered and shipping was fast. Thanks again!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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WOW!

Reviewed by George | June 09, 2016

I ordered 15 10oz silver bars on Monday 6/6/2016 in the early afternoon (PST). I received the bars sealed in heavy clear plastic in a plain cardboard box on Wednesday, 6/8/2016 at noon PST. There are in beautiful condition, I can't stop looking at them. 3 days from ordering to receiving, I am impressed! This was a trail run that you passed, GOLD NEXT!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered 15 10oz silver bars on Monday 6/6/2016 in the early afternoon (PST). I received the bars sealed in heavy clear plastic in a plain cardboard box on Wednesday, 6/8/2016 at noon PST. There are in beautiful condition, I can't stop looking at them. 3 days from ordering to receiving, I am impressed! This was a trail run that you passed, GOLD NEXT!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Not What the Picture Showed

Reviewed by B | June 07, 2016

I ordered a St Gaudens Gold Coin graded MS63. The picture clearly showed the PCGS grading system was used on the coin I ordered. When received it was a NGC graded coin. When I expressed my concern with JM Bullion the individual was indignant. Yes, I do see why you think it should be a PCGS coin but we did put a 'disclaimer' stating it could be either. What a SCAM!! Be very careful when dealing with this bait and switch company.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Ma'am: Thank you for your feedback and we apologize that you are not satisfied with your purchase. Yes, we do disclaim in bold at the top of the Product Details for this coin:

Customers: Please note these coins are either PCGS or NGC graded as MS63 condition and will be from years of our choice, all 1907-1933 and based on our inventory at the time you place your order.

You have spoken with our returns department and we have offered you a refund if you would prefer.

Regards,
JMB

I ordered a St Gaudens Gold Coin graded MS63. The picture clearly showed the PCGS grading system was used on the coin I ordered. When received it was a NGC graded coin. When I expressed my concern with JM Bullion the individual was indignant. Yes, I do see why you think it should be a PCGS coin but we did put a 'disclaimer' stating it could be either. What a SCAM!! Be very careful when dealing with this bait and switch company.
Overall rating 
 
2.0
Shipping Time 
 
4.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Quality dealer ,fast shipping

Reviewed by mark | June 06, 2016

excellent experience ,fast shipping free shipping great communication 5 stars all the way!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
excellent experience ,fast shipping free shipping great communication 5 stars all the way!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Fast, Fair and Free Shipping!

Reviewed by Tim Denton | June 05, 2016

I have purchased from JM Bullion on many occasions, and I have never had a problem whatsoever. Their website is easy to navigate, the free shipping is an excellent perk, and the price above spot is one of the lowest out there. I find it easier to shop with JM than going to my local coin store, where they only take cash, and their selection at times leaves a lot to be desired. I've never had a problem with choice at JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have purchased from JM Bullion on many occasions, and I have never had a problem whatsoever. Their website is easy to navigate, the free shipping is an excellent perk, and the price above spot is one of the lowest out there. I find it easier to shop with JM than going to my local coin store, where they only take cash, and their selection at times leaves a lot to be desired. I've never had a problem with choice at JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Silver

Reviewed by Greg | June 05, 2016

As a novice in bullion buying I have had a great experience so far and hope to continue down this road.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As a novice in bullion buying I have had a great experience so far and hope to continue down this road.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion

Reviewed by Richard Seeley | June 04, 2016

I am new to buying gold and silver. JM Bullion made it easy and hassle-free, I've gotten all my shipments within 2 to 3 days with no problems. The website is great, it is easy to navigate and understand. I highly recommend.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I am new to buying gold and silver. JM Bullion made it easy and hassle-free, I've gotten all my shipments within 2 to 3 days with no problems. The website is great, it is easy to navigate and understand. I highly recommend.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Outstanding buying experience

Reviewed by hal | June 03, 2016

Have ordered several times from JM, always a satisfying buying experience. Most recently, I placed an on-line order for a tube of 40 quarter-ounce 2016 Gold Eagles on a Thursday morning. I wired the funds later that morning, my order was prepared and shipped that afternoon via UPS overnight (at no additional cost to me), and I received my mint-fresh tube of coins at lunchtime the next day. Can't beat that for promptness!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have ordered several times from JM, always a satisfying buying experience. Most recently, I placed an on-line order for a tube of 40 quarter-ounce 2016 Gold Eagles on a Thursday morning. I wired the funds later that morning, my order was prepared and shipped that afternoon via UPS overnight (at no additional cost to me), and I received my mint-fresh tube of coins at lunchtime the next day. Can't beat that for promptness!
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Always Quick and Accurate

Reviewed by Devin | June 03, 2016

I've spent over $1200 over the past few months ordering from JM and I have always received an un-obvious packages within the delivery time stated and usually 1 or 2 days EARLY! They have some of the lowest prices (total cost over spot SHIPPED) and offer a 4% discount when you use check, wire or Bitcoin. I will be continuing to use JM for most if not all my bullion needs.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've spent over $1200 over the past few months ordering from JM and I have always received an un-obvious packages within the delivery time stated and usually 1 or 2 days EARLY! They have some of the lowest prices (total cost over spot SHIPPED) and offer a 4% discount when you use check, wire or Bitcoin. I will be continuing to use JM for most if not all my bullion needs.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Excellent service/product

Reviewed by Van | June 02, 2016

I've made 4 purchases, all 4 I was very satisfied. Got what I ordered and in great condition, ipp continue to buy from JM bullion for all my silver needs.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've made 4 purchases, all 4 I was very satisfied. Got what I ordered and in great condition, ipp continue to buy from JM bullion for all my silver needs.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Superior JMB service.

Reviewed by Joseph B Little | June 02, 2016

I have been doing business with JM for over a year now and I have been perfectly satisfied with pricing, delivery times, and the wide variety of products available from your company. I will continue to purchase from JM in the future. Happy stacking all.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been doing business with JM for over a year now and I have been perfectly satisfied with pricing, delivery times, and the wide variety of products available from your company. I will continue to purchase from JM in the future. Happy stacking all.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Rating

Reviewed by leemcgrew | June 02, 2016

Excellent Service..My third order..Will order again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent Service..My third order..Will order again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Spot on service

Reviewed by Jared | June 01, 2016

Very fast transaction. I ordered a roll of old silver quarters and ended up getting an old barber that's worth 7$ by itself. Not my first transaction and surely not my last. There is a reason they are the #1 retailer online.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very fast transaction. I ordered a roll of old silver quarters and ended up getting an old barber that's worth 7$ by itself. Not my first transaction and surely not my last. There is a reason they are the #1 retailer online.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Excellent Product and Service

Reviewed by A. Graham | June 01, 2016

Ordering from JM Bullion has been the BEST online experience I have ever had! I ordered from them three times in the month of May. Their prices are lower than purchasing from dealers in town. Also the quality of the product is excellent! The check out process is fast and secure. Last but not least, the free shipping is superb! I have gotten free shipping from online orders before that is sent out in the slowest and cheapest way possible! But not with JM Bullion, I always get my orders the following day after I order them! I will never buy precious metals from local dealer again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordering from JM Bullion has been the BEST online experience I have ever had! I ordered from them three times in the month of May. Their prices are lower than purchasing from dealers in town. Also the quality of the product is excellent! The check out process is fast and secure. Last but not least, the free shipping is superb! I have gotten free shipping from online orders before that is sent out in the slowest and cheapest way possible! But not with JM Bullion, I always get my orders the following day after I order them! I will never buy precious metals from local dealer again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Best place to invest

Reviewed by Dennis Buckmeir | June 01, 2016

I read all the comments and one thing is apparent; People get sensitive when dealing with investments. There is a lot of apprehension between the time you send the check and receive the order. We worked to earn the money, we saved the money, and we decided to trust J. M. Bullion to send the goods. I make small orders and built up confidence. This is my retirement money. I am afraid of our Government and their Greedy ways. No matter what party wins this Fall I think I am going to be attacked. I'm doing what I can to get out of the line of fire. For the first time in many years I feel like I am in control of my resources. Thank you J. M. Bullion for the peace of mind I now have.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I read all the comments and one thing is apparent; People get sensitive when dealing with investments. There is a lot of apprehension between the time you send the check and receive the order. We worked to earn the money, we saved the money, and we decided to trust J. M. Bullion to send the goods. I make small orders and built up confidence. This is my retirement money. I am afraid of our Government and their Greedy ways. No matter what party wins this Fall I think I am going to be attacked. I'm doing what I can to get out of the line of fire. For the first time in many years I feel like I am in control of my resources. Thank you J. M. Bullion for the peace of mind I now have.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Never again...

Reviewed by Shawn | June 01, 2016

I recently attempted to make a purchase of a 2016 1 oz American Gold Buffalo Coin (BU) from JM Bullion. I had made several other purchases in the past and had been satisfied with their service. However, after several days, and after the price of gold had increased significantly, I received an e-mail stating, "The risk prevention measures we use to verify credit/debit card payments indicate higher-than-average risks on your order. We employ these risk prevention measures for the protection of all our customers. Your order has been cancelled and we have voided your purchase. If any funds were charged to your credit/debit card, they should be refunded within 48 hours. We suggest using a paper check or bank wire if you would like to place another order. Once you have placed a successful order via paper check or bank wire, you will then be able to charge purchases to a credit/debit card.". I thought there must be some simple explanation and that JM Bulllion would be able to resolve this quickly since my other purchases in the past had been with this same form of payment. However, this was to no avail. The rep I communicated with back-and-forth would not provide an explanation, only to state, "It was for my protection." For their protection, I'm no longer going to do business with them.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: Thank you for your feedback, we apologize for this issue. We do run many security checks on credit card purchases for your protection against risk. Unfortunately this order was cancelled. We would request that you mail a paper check for your next order. Gold is actually lower than when you originally ordered and you would receive the 4% cash discount using a check payment method. We will also reach out to you personally to see how we can assist.

Regards,
JMB

I recently attempted to make a purchase of a 2016 1 oz American Gold Buffalo Coin (BU) from JM Bullion. I had made several other purchases in the past and had been satisfied with their service. However, after several days, and after the price of gold had increased significantly, I received an e-mail stating, "The risk prevention measures we use to verify credit/debit card payments indicate higher-than-average risks on your order. We employ these risk prevention measures for the protection of all our customers. Your order has been cancelled and we have voided your purchase. If any funds were charged to your credit/debit card, they should be refunded within 48 hours. We suggest using a paper check or bank wire if you would like to place another order. Once you have placed a successful order via paper check or bank wire, you will then be able to charge purchases to a credit/debit card.". I thought there must be some simple explanation and that JM Bulllion would be able to resolve this quickly since my other purchases in the past had been with this same form of payment. However, this was to no avail. The rep I communicated with back-and-forth would not provide an explanation, only to state, "It was for my protection." For their protection, I'm no longer going to do business with them.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

trhiker22

Reviewed by trhiker22 | June 01, 2016

I have ordered twice now from JM. So far it has been very haslle free and easy. I like the variety of choices and the competive prices. The shipping has been enjoyable just because of the tracking info that I receive. I reccomend JM to anyone I talk to about buying silver or gold.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered twice now from JM. So far it has been very haslle free and easy. I like the variety of choices and the competive prices. The shipping has been enjoyable just because of the tracking info that I receive. I reccomend JM to anyone I talk to about buying silver or gold.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Very Pleased

Reviewed by Richard Wallace | June 01, 2016

I have placed several orders, and I could not be more pleased in the speed of delivery and excellent packaging of my products.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have placed several orders, and I could not be more pleased in the speed of delivery and excellent packaging of my products.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Excellent Service

Reviewed by Kurt Adams | June 01, 2016

I enjoy the
free shipping

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I enjoy the
free shipping
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

I like JM Bullion service

Reviewed by Harry Liem | June 01, 2016

Good dealer and good products.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Good dealer and good products.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Silver rounds

Reviewed by Tony Weaver | June 01, 2016

My silver purchase was not large , but was processed promptly and came more quickly than expected. Quite satisfied. I will be ordering again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My silver purchase was not large , but was processed promptly and came more quickly than expected. Quite satisfied. I will be ordering again.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
Was this review helpful to you? 

J. M. Bullion

Reviewed by PAUL ABDERHALDEN | June 01, 2016

Fast, quality, service............................

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fast, quality, service............................
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 
 
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