JM Bullion

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JM Bullion

Company Overview

 
4.3 (657)

Location

State
Texas
City
Dallas
Address
11700 Preston Road Ste 660153
ZIP
75230

Contact Information

Phone
1-800-276-6508
Web Page

JM Bullion is America’s leading online bullion retailer.  We offer a variety of gold, silver, copper, and platinum products at highly competitive prices.  Shipping is free on all orders. Transactions are handled with the highest standards of online security.  Orders can be placed via the site 24 hours a day, seven days a week.  If you would rather not order on the internet, you may do so over the phone.  Simply contact our support team at 1(800)276-6508, and a representative will be available to assist you.

QUALITY PRODUCTS, AFFORDABLE PRICES

JM Bullion is proud to offer a wide array of quality products, including brilliant uncirculated coins, domestic and international bullion, 90% silver, numismatic coins, and IRA-approved metals.  Not only do we have some of the lowest prices in the industry, quantity discounts apply to most products.  We work directly with well-known mints and reputable distributors.  To make sure you receive products of the highest quality, all new inventory is carefully inspected.  All items available on the site are in-stock and ready to ship, and we keep enough inventory in hand to fulfill even the largest of orders.

SECURE ONLINE SHOPPING EXPERIENCE

Respecting the rights and privacy of users is our top priority.  We keep your information secure using Verisign-certified 256-bit SSL encryption.  Additionally, we never have access to sensitive credit card data, as Authorize.net securely processes that information according to strict PCI-compliant standards.  As an online company, we have to ask you to trust us to protect your personal information.  Use of such state-of-the-art technology ensures your confidence in JM Bullion is not misplaced.

FREE, FAST, AND DISCREET SHIPPING

Shipping on all JM Bullion orders is free to the fifty United States and military addresses.  Most orders ship within one (1) business day of cleared payment.  Discretion and protection are essential when mailing valuables.  Our team takes great care in packaging your orders, which ship in plain brown boxes with no indication on the outside of the contents within.  To safeguard your investments, all shipments are 100% insured.  In the highly unlikely event your order is lost, stolen, or damaged in transit, you will be covered. 

SUPERIOR CUSTOMER SUPPORT

We appreciate and value our customers.  That is why, at JM Bullion, we are committed to providing exceptional support.  All customers are treated courteously, and with respect. We realize communication is vital - simply give us a call, send us an email, or visit us on Live Chat, and someone will be there to assist.  Our friendly team is available 8:00 a.m. to 8:00 p.m. (CST) Monday to Friday, and Saturdays 9:00 a.m. to 1:00 p.m. (CST).    Here at JM Bullion, we strive for 100% customer satisfaction and it shows!

SEVERAL PAYMENT METHODS ACCEPTED

You may pay with a “paper check” (personal check, cashier’s check, money order, or online bill pay), PayPal, credit/debit card (Visa or MasterCard), bank wire transfer, or eCheck.  There is a 4% discount if you pay with a paper check, bank wire transfer, or eCheck.  That discount is already figured into the price and will be applied in your cart automatically upon your selection of payment method.

We look forward to serving your precious metals needs. 

www.jmbullion.com

User reviews

Average user rating from: 657 user(s) View all user reviews

4.3
 
Overall Rating
4.2
 
Shipping Time
4.3
 
Customer Service
4.4
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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my order

Reviewed by al | August 23, 2016

They have been a real pain in trying to track my order. I'm almost ready to forfeit the money from my last order. They send an email late in the day and demand that you reply that day or you might not be reimbursed for a nondelivery. I'll find other dealers or do without.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Thanks for your feedback. We understand this shipment began with a forwarding address issue that you had left with USPS and they are still in the process of locating the package. In the meantime, in case the package has been determined lost in transit by USPS, we wanted to begin the insurance claim to expedite the claim submission process. We apologize that the insurance company requires paperwork and documentation on a timely basis as we have been communicating with you. Hopefully, this issue will be resolved soon.

Regards,
JMB

They have been a real pain in trying to track my order. I'm almost ready to forfeit the money from my last order. They send an email late in the day and demand that you reply that day or you might not be reimbursed for a nondelivery. I'll find other dealers or do without.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Good experience

Reviewed by Dan | August 11, 2016

In the past I paid for my orders via check and got the product in about 2 weeks, which was fine. The e check system is faster and I give it two thumbs up. Every time I purchase a product it has been exactly as described. I have not had any complaints.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
In the past I paid for my orders via check and got the product in about 2 weeks, which was fine. The e check system is faster and I give it two thumbs up. Every time I purchase a product it has been exactly as described. I have not had any complaints.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Don't hold your breath...

Reviewed by Andre | August 11, 2016

Fast shipping! Other than that, don't hold your breath waiting to get a response when they tell you that someone will contact you later.....I'm still waiting.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
Owner's reply

Dear Andre: Thanks for your feedback, we apologize for any delay. Believe our returns department has been in touch with you, we will reach out to you personally to see how we can assist further.

Regards,
JMB

Fast shipping! Other than that, don't hold your breath waiting to get a response when they tell you that someone will contact you later.....I'm still waiting.
Overall rating 
 
3.7
Shipping Time 
 
5.0
Customer Service 
 
2.0
Buying Experience 
 
4.0
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Excellent sevice

Reviewed by Claude Hubert | August 09, 2016

Product delivered was exactly as described and delivery was within stated time. Excellent products at the best prices, with quick and secure delivery.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Product delivered was exactly as described and delivery was within stated time. Excellent products at the best prices, with quick and secure delivery.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Best precious metals company I've ever dealt with !!!

Reviewed by Phillip Mihai | August 07, 2016

This is just a thank you for providing the Norton guarantee coverage on my order. JM Bullion is continually finding ways to better serve their customers and make them feel more comfortable dealing with your company. Because of the way you take care of your customers your great prices and the free shipping, I shall continue to deal solely with JM Bullion. I would like to add that I have had to communicate with your customer service reps on two different occasions. Both times I was treated with respect professionalism patience and I was impressed with the way my problems got handled. The mistakes were on my end not yours they made the corrections for me and still honored the price I was given. As I have spoken to several friends and advise them that it was a good time to get on and start collecting silver I sent them straight to your company. Why should I send them to a sub-standard silver and gold dealer? Thank you again for everything! A customer forever. Phillip Mihai.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is just a thank you for providing the Norton guarantee coverage on my order. JM Bullion is continually finding ways to better serve their customers and make them feel more comfortable dealing with your company. Because of the way you take care of your customers your great prices and the free shipping, I shall continue to deal solely with JM Bullion. I would like to add that I have had to communicate with your customer service reps on two different occasions. Both times I was treated with respect professionalism patience and I was impressed with the way my problems got handled. The mistakes were on my end not yours they made the corrections for me and still honored the price I was given. As I have spoken to several friends and advise them that it was a good time to get on and start collecting silver I sent them straight to your company. Why should I send them to a sub-standard silver and gold dealer? Thank you again for everything! A customer forever. Phillip Mihai.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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british siver coins

Reviewed by Jim Mathison | August 05, 2016

Excellent service. Order as advertised and shipped quickly.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent service. Order as advertised and shipped quickly.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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New investor

Reviewed by Reg | August 05, 2016

Been buyer since June 2015 and have placed 7 orders. Never been disappointed. Great company and service provider.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Been buyer since June 2015 and have placed 7 orders. Never been disappointed. Great company and service provider.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Avoid Buying from JM Bullion

Reviewed by Jim | August 05, 2016

As a willing bullion buyer, I spent hours every day for weeks tracking the bullion market to take advantage of last night’s temporary dip in bullion prices, Some precious metal blogs recommended JM Bullion. So I trusted JM was legit. I invested quite a bit of my time learning JM Bullion's website, analyzing their offerings and made a legitimate purchase on their website. In that process, I saw some discrepancies between what JM posted as the spot Ask prices and what I saw on live feeds from other sites. This was significant because all the silver I purchased was based on live spot prices. JM's prices where always 3% - 4% higher than what was quoted on other lives feeds.
It was late at night and no one was available at JM to discuss these discrepancies and the dip in the market (which I timed very well) would not last.
I confirmed my order on their site which was for multiple tens of thousands of dollars - not a small purchase. After I pushed that button, I got their order confirmation showing a higher price than what I had approved.
Immediately I communicated these problems to JM with a message to them on their website.
The explanation that in the 2-3 seconds it took to push the next button that prices changed is irrelevant because we had an agreement at the price they offered to sell me bullion. Also I was watching bullion prices drop significantly at that very same moment on my other screen. IF they were honestly adjusting my purchase price to the actual market price, then my price should have dropped significantly. Instead, they charged me more.
I requested a call back the next morning. I thought someone there would surely have the decency to call me, look into this, make any needed adjustments and get this resolved. I have proof that what they charged me was higher than what their site quoted me.
No one from JM ever called me. And this was for a large purchase. God help anyone get honest service from them if they are only buying $10,000 of bullion from them.

Instead of dealing with any of these price discrepancies, JM wrote me a terse reply that they were cancelling my order. Seriously?

I trusted JM Bullion to be a trustworthy bullion dealer, referred to me by multiple sources, including Gold Dealer Reviews. As their customer, I did everything I was supposed to do- funds to cover the check have been transferred and the check is in the mailbox.. By cancelling my order, they essentially sold my bullion position without my authorization. Since the market has moved against me. will this 'reputable dealer' cover me for any losses until I am able to re-enter my order?

And the sad thing is, it would have taken so little from JM to make these problems right. From my personal experience in buying bullion from JM, it seems, JM takes every opportunity to bait and switch clients into paying them more money then we, the clients agreed to pay.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Jim: Thanks for your feedback, although it is a little confusing. We do show you placed an order on 8/04 which you then asked to be canceled, which we did without any cancellation fees. We also see you placed 2 subsequent orders on 8/05, we assume you still want those orders. There are many different reliable sources that configure Ask/Spot prices, they can and do vary in nature from one site to the next, this is not a discrepancy. Your prices are locked in when you arrive at the check out screen when placing an order.

Perhaps since there has been 2 subsequent orders placed, you have been taken care of to your satisfaction. We will reach out to you personally to make sure this is the case.

Regards,
JMB

As a willing bullion buyer, I spent hours every day for weeks tracking the bullion market to take advantage of last night’s temporary dip in bullion prices, Some precious metal blogs recommended JM Bullion. So I trusted JM was legit. I invested quite a bit of my time learning JM Bullion's website, analyzing their offerings and made a legitimate purchase on their website. In that process, I saw some discrepancies between what JM posted as the spot Ask prices and what I saw on live feeds from other sites. This was significant because all the silver I purchased was based on live spot prices. JM's prices where always 3% - 4% higher than what was quoted on other lives feeds.
It was late at night and no one was available at JM to discuss these discrepancies and the dip in the market (which I timed very well) would not last.
I confirmed my order on their site which was for multiple tens of thousands of dollars - not a small purchase. After I pushed that button, I got their order confirmation showing a higher price than what I had approved.
Immediately I communicated these problems to JM with a message to them on their website.
The explanation that in the 2-3 seconds it took to push the next button that prices changed is irrelevant because we had an agreement at the price they offered to sell me bullion. Also I was watching bullion prices drop significantly at that very same moment on my other screen. IF they were honestly adjusting my purchase price to the actual market price, then my price should have dropped significantly. Instead, they charged me more.
I requested a call back the next morning. I thought someone there would surely have the decency to call me, look into this, make any needed adjustments and get this resolved. I have proof that what they charged me was higher than what their site quoted me.
No one from JM ever called me. And this was for a large purchase. God help anyone get honest service from them if they are only buying $10,000 of bullion from them.

Instead of dealing with any of these price discrepancies, JM wrote me a terse reply that they were cancelling my order. Seriously?

I trusted JM Bullion to be a trustworthy bullion dealer, referred to me by multiple sources, including Gold Dealer Reviews. As their customer, I did everything I was supposed to do- funds to cover the check have been transferred and the check is in the mailbox.. By cancelling my order, they essentially sold my bullion position without my authorization. Since the market has moved against me. will this 'reputable dealer' cover me for any losses until I am able to re-enter my order?

And the sad thing is, it would have taken so little from JM to make these problems right. From my personal experience in buying bullion from JM, it seems, JM takes every opportunity to bait and switch clients into paying them more money then we, the clients agreed to pay.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Several Purchases

Reviewed by Tracy Mordock | August 04, 2016

I have made 6 purchases from Jim Bullion, and all were received in great condition, and were as described. I will continue to make purchases from this dealer. Many Thanks.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made 6 purchases from Jim Bullion, and all were received in great condition, and were as described. I will continue to make purchases from this dealer. Many Thanks.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Nice!

Reviewed by Charles Lowry | August 04, 2016

Very nice packaging! I like the soft cloth bag included with my 10 oz. silver bar.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very nice packaging! I like the soft cloth bag included with my 10 oz. silver bar.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great fun.

Reviewed by Holmes | August 04, 2016

Enjoying picking up a thing r 2 along the way, but my purse is getting heavy...

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Enjoying picking up a thing r 2 along the way, but my purse is getting heavy...
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Mr.

Reviewed by Rick Barnes | August 03, 2016

The product I ordered was shipped quickly and shipping was free with this order,Thank You !

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The product I ordered was shipped quickly and shipping was free with this order,Thank You !
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Pleased with my purchase

Reviewed by SM | August 03, 2016

Fast shipping, very carefully packed and discreet. Appears to be excellent quality. Will buy from again as my budget permits.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fast shipping, very carefully packed and discreet. Appears to be excellent quality. Will buy from again as my budget permits.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great service

Reviewed by Sheila Morey | August 03, 2016

I received an awesome price ona great product. I couldn't have recruited this price anywhere else. I looked at all the other companies and none of them could beat JM. Thank you for the free shipping and the speedy delivery!! I will be back soon.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I received an awesome price ona great product. I couldn't have recruited this price anywhere else. I looked at all the other companies and none of them could beat JM. Thank you for the free shipping and the speedy delivery!! I will be back soon.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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J Bullon/ Satisfied Customer

Reviewed by Kawchie Vialva | August 03, 2016

Great company & Service. Sales are really good as well. Glad I found them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great company & Service. Sales are really good as well. Glad I found them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Choice

Reviewed by Wes Garner | August 03, 2016

Items shipped and received as advertised. The overnight service for my order was perfect. I appreciate the quick and friendly service and will use and recommend JMB in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Items shipped and received as advertised. The overnight service for my order was perfect. I appreciate the quick and friendly service and will use and recommend JMB in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great first time!

Reviewed by Tiffin | August 03, 2016

Had never purchased coins or billion before. They have an excellent resource on how to purchase, where to purchase, what to purchase. Their prices are pretty competitive compared to their competition. My items shipped out quickly and where incredibly well protected. I was very happy with the whole process.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Had never purchased coins or billion before. They have an excellent resource on how to purchase, where to purchase, what to purchase. Their prices are pretty competitive compared to their competition. My items shipped out quickly and where incredibly well protected. I was very happy with the whole process.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Randy H

Reviewed by Randy Hall | August 03, 2016

I use three different online dealerships. JM Bullion promptly ships and delivers goods well packaged and exactly as expected. The online shopping and order processing are top notch. I am always looking to save a few pennies, and JM Bullion often sells an item that shaves a bit from the competitors prices. Mostly I deal in silver, but the large selection and availability of unique items looks to follow suite with other precious metals. JM Bullion is a top choice for me and you can order with confidence.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I use three different online dealerships. JM Bullion promptly ships and delivers goods well packaged and exactly as expected. The online shopping and order processing are top notch. I am always looking to save a few pennies, and JM Bullion often sells an item that shaves a bit from the competitors prices. Mostly I deal in silver, but the large selection and availability of unique items looks to follow suite with other precious metals. JM Bullion is a top choice for me and you can order with confidence.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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ATB 5oz Siver purchases

Reviewed by moignard | August 03, 2016

I ordered one of the rarest of the ATB 5 ounce silver BU bullion coin series. I paid quite a premium for the coin and expected better quality. The coin I received had scratch marks and scuffs which made the overall coin less quality than all other coins I have procured from the competition: Provident Metals, APMEX, Montgomery Chandler, Mint Products, BGASC (Buy Gold And Silver Coins).

Not sure if I would order again from JM Bullion

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: Thanks for your feedback, we really appreciate it. We apologize that you are not happy with your coin and we want you to be, we will have our returns department contact you. Please do review the disclaimer that we have in bold on the product details page:

"Please be aware that these coins ship in the exact condition as we receive them from the US Mint and it is normal for America the Beautiful coins to ship with minor blemishes, including scratch marks and general wear. We do not cherry-pick any coins for grading or purchase any second-hand material, so you can be sure the coins you receive will be in the exact condition that we receive them and ship in mint-sealed tubes of 10 or monster boxes of 100"

Regards,
JMB

I ordered one of the rarest of the ATB 5 ounce silver BU bullion coin series. I paid quite a premium for the coin and expected better quality. The coin I received had scratch marks and scuffs which made the overall coin less quality than all other coins I have procured from the competition: Provident Metals, APMEX, Montgomery Chandler, Mint Products, BGASC (Buy Gold And Silver Coins).

Not sure if I would order again from JM Bullion

Overall rating 
 
3.3
Shipping Time 
 
4.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
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Excellent Service

Reviewed by Dan Krohn | August 03, 2016

I've bought a little gold, silver and copper from JMB and their service and shipping is first rate.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've bought a little gold, silver and copper from JMB and their service and shipping is first rate.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Smooth Transaction

Reviewed by Michael Jimenez | August 01, 2016

This was my first time ordering through JM Bullion. I ordered four silver coins and received notification an hour later that my order had already been shipped. I received the coins in my mailbox three business days later. I'm happy with what I receive and how it was packaged. Overall, a very good experience. They also have a very user-friendly website. I'm sure I'll buy from JM Bullion again in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first time ordering through JM Bullion. I ordered four silver coins and received notification an hour later that my order had already been shipped. I received the coins in my mailbox three business days later. I'm happy with what I receive and how it was packaged. Overall, a very good experience. They also have a very user-friendly website. I'm sure I'll buy from JM Bullion again in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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EXPECTATIONS EXCEEDED

Reviewed by Mike C | July 31, 2016

I was just surfing reviews and saw the most recent negative one. Alas, even on eBay (or in life...) you'll never make everyone completely happy. 100% approval should always be sought.....but is not realistic. When I retired in 2014, I bought a tube of Silver Eagles locally and got hosed by not knowing what 'over spot' should be. From the very first order at JMB, I was HIGHLY IMPRESSED with the Customer Service and speedy shipping. I made some "rookie" orders under $1,000 and elected to HAVE the Signature Required, very clearly stated...... Bigger orders later (over $10K) are automatic and I would be WAITING to ambush (read: offer a bottle of cold water) the Mailman or UPS guy. All in all, Great Prices, FAST SHIPPING and Tracking, even polite Customer Service reps make me a repeat customer of three years and 5+ orders!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was just surfing reviews and saw the most recent negative one. Alas, even on eBay (or in life...) you'll never make everyone completely happy. 100% approval should always be sought.....but is not realistic. When I retired in 2014, I bought a tube of Silver Eagles locally and got hosed by not knowing what 'over spot' should be. From the very first order at JMB, I was HIGHLY IMPRESSED with the Customer Service and speedy shipping. I made some "rookie" orders under $1,000 and elected to HAVE the Signature Required, very clearly stated...... Bigger orders later (over $10K) are automatic and I would be WAITING to ambush (read: offer a bottle of cold water) the Mailman or UPS guy. All in all, Great Prices, FAST SHIPPING and Tracking, even polite Customer Service reps make me a repeat customer of three years and 5+ orders!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion is a rip off.

Reviewed by Ray Livingston | July 17, 2016

I ordered 12 silver Canadian Coins and I received an ripped-open box in my mailbox. The coins were not in the box. I followed the prolonged claim process to a T by reporting the claim the next day and following JM Bullion's instructions.
After a long wait I was told that my claim was denied for reasons that were simply lies. I strongly urge others to buy from some one else.
JM Bullion stole from me and they will do the same to others.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Livingston: Thank you for your feedback. We apologize that the insurance company has denied the claim. There wasn't a signature required on this shipment (you can elect this for a nominal fee on your order, if your order is over $1,000 signature is automatically required). The carrier, USPS, is stating at the time of the delivery, the package was not damaged according to the photo evidence. Our Terms and Conditions state that we insure packages while in transit, once the order is delivered then our insurance stops. We do not cover mail theft from the premises.

We do however, want to assist you with this situation and will reach out to you personally.

Regards,
JMB

I ordered 12 silver Canadian Coins and I received an ripped-open box in my mailbox. The coins were not in the box. I followed the prolonged claim process to a T by reporting the claim the next day and following JM Bullion's instructions.
After a long wait I was told that my claim was denied for reasons that were simply lies. I strongly urge others to buy from some one else.
JM Bullion stole from me and they will do the same to others.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Good Products

Reviewed by Williams | July 01, 2016

JM Bullion is a solid Company! I looked around at a number of different Gold and Silver dealers, had some even say some really mean things to me when I decided to go with JM over their Company, and through my research I decided to work with JM. At this point they have provided what I wanted in a timely manner and at a fair market value. Unless something changes I will continue to do business with JM Bullion. I give them 5 Stars for performance and price!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion is a solid Company! I looked around at a number of different Gold and Silver dealers, had some even say some really mean things to me when I decided to go with JM over their Company, and through my research I decided to work with JM. At this point they have provided what I wanted in a timely manner and at a fair market value. Unless something changes I will continue to do business with JM Bullion. I give them 5 Stars for performance and price!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Experience

Reviewed by Roger Mascali | July 01, 2016

The online purchasing process could not be easier. Order and delivery went as smooth as could be expected. One day delivery is comforting knowing your product will be in your hands ASAP. Great company and buying experience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The online purchasing process could not be easier. Order and delivery went as smooth as could be expected. One day delivery is comforting knowing your product will be in your hands ASAP. Great company and buying experience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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first site i came to for my first order of silver

Reviewed by Daniel Bachner | July 01, 2016

like the title says they were the first webiste i went to for my first order of silver and i picked up some silver eagles was really surprised at how fast the shipping was ive also recommended the website to some friends of mine since they have a good selection to start with

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
like the title says they were the first webiste i went to for my first order of silver and i picked up some silver eagles was really surprised at how fast the shipping was ive also recommended the website to some friends of mine since they have a good selection to start with
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Grest experiance for first time precious metals buyer

Reviewed by David White | June 30, 2016

I have had a great experience using JM bullion they're shipping time is always on time quick in unmarked boxes and they have great sales for us first time buyers to get in on the precious metals market. I would recommend this company to any friends and have even to people that inquired about silver and gold so thank you JM Billion David White

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have had a great experience using JM bullion they're shipping time is always on time quick in unmarked boxes and they have great sales for us first time buyers to get in on the precious metals market. I would recommend this company to any friends and have even to people that inquired about silver and gold so thank you JM Billion David White
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First time experience meets/exceeds expectations

Reviewed by Gary | June 30, 2016

My first purchase from JMB (after researching the market and dealers) went very smoothly. Order was processed/shipped quickly (with appropriate info updates to me) and the product was as described and of high quality. I plan to buy more silver/gold soon and will return to JMB. I recommend them without reservation.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My first purchase from JMB (after researching the market and dealers) went very smoothly. Order was processed/shipped quickly (with appropriate info updates to me) and the product was as described and of high quality. I plan to buy more silver/gold soon and will return to JMB. I recommend them without reservation.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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4 for 4

Reviewed by Gene | June 30, 2016

Have made 4 buys so far without a hitch. Here I'll stay!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made 4 buys so far without a hitch. Here I'll stay!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Purchasing

Reviewed by Bill | June 30, 2016

First time buying with JMB and it was a great experience. Priced right. Will use them often.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time buying with JMB and it was a great experience. Priced right. Will use them often.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Outstanding Product

Reviewed by Frank E | June 30, 2016

Top of line products as usual, best price on the market, and fast shippingwith, great packaging. Would not buy from anyone other than JM.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Top of line products as usual, best price on the market, and fast shippingwith, great packaging. Would not buy from anyone other than JM.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First Two Silver Purchases went well

Reviewed by Randall Morgan | June 30, 2016

I have ordered twice now from JM Bullion and have been pleased with the service overall. The web-site is easy to understand and navigate through. I like that they don't spam the heck out of your email, or share your email address. They do send emails based on your purchasing history to products that fit your particular spending pattern. Not dozens, but one or two, notifying of sales of the same type of product you purchased.

JM Bullion gives you 5 different methods of payment. Some have a built in discount over others. Ordering is secure, safe, and easy. I placed orders with my debit card, and the items purchased shipped within 48 hours of payment received. The items were well packaged and discreetly labeled. I appreciate this step tremendously. I would not hesitate to recommend JM Bullion for your purchasing of precious metals. Thank you.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered twice now from JM Bullion and have been pleased with the service overall. The web-site is easy to understand and navigate through. I like that they don't spam the heck out of your email, or share your email address. They do send emails based on your purchasing history to products that fit your particular spending pattern. Not dozens, but one or two, notifying of sales of the same type of product you purchased.

JM Bullion gives you 5 different methods of payment. Some have a built in discount over others. Ordering is secure, safe, and easy. I placed orders with my debit card, and the items purchased shipped within 48 hours of payment received. The items were well packaged and discreetly labeled. I appreciate this step tremendously. I would not hesitate to recommend JM Bullion for your purchasing of precious metals. Thank you.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great product

Reviewed by Jack Crawford | June 29, 2016

First time ordering bullion . I believe I came to the right place ! Will order again from you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time ordering bullion . I believe I came to the right place ! Will order again from you
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Gold purchase

Reviewed by Burton logan | June 29, 2016

Great product and service. Fast delivery. Thank you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great product and service. Fast delivery. Thank you
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Alyx the Fairy Silver Proofs

Reviewed by Gilbert | June 29, 2016

Outstanding rounds (normally only buy coins)! JM pricing was super fair and product shipped incredibly fast! Thanks again JM!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Outstanding rounds (normally only buy coins)! JM pricing was super fair and product shipped incredibly fast! Thanks again JM!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best service and price

Reviewed by David | June 29, 2016

Love the selection and price, also that orders over $100 shipping is free!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Love the selection and price, also that orders over $100 shipping is free!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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SIMPLY THE BEST!

Reviewed by Rick Mussey | June 29, 2016

I have been purchasing gold & silver bullion for the past three years. I buy gold & silver bars (1 oz., 10 oz., 500 gram and 1,000 gram sizes), I also buy gold & silver American Eagles, Canadian Maple Leafs and Australian Kangaroos, usually in tubes. When doing my due diligence, I found two dealers that I wanted to purchase from: APMEX and JM bullion. Although they have both been excellent, I find that JM Bullion always has better pricing. Their delivery is very prompt - usually two or three days. There are ZERO shipping costs, and every delivery comes in a discreet, secure box. As I have ordered well over twenty-five times, I can say with total honestly that JM Bullion has always met (and exceeded) my expectations! If you are O.C.D. like myself and want only the best bullion available, please do yourself a big favor and make your next purchase from JM Bullion. I especially prefer the top mints (PAMP, RCM, Perth Mint, Credit Suisse, Sunshine and Scottsdale Mint, among others.) JM Bullion has never disappointed me - NEVER.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been purchasing gold & silver bullion for the past three years. I buy gold & silver bars (1 oz., 10 oz., 500 gram and 1,000 gram sizes), I also buy gold & silver American Eagles, Canadian Maple Leafs and Australian Kangaroos, usually in tubes. When doing my due diligence, I found two dealers that I wanted to purchase from: APMEX and JM bullion. Although they have both been excellent, I find that JM Bullion always has better pricing. Their delivery is very prompt - usually two or three days. There are ZERO shipping costs, and every delivery comes in a discreet, secure box. As I have ordered well over twenty-five times, I can say with total honestly that JM Bullion has always met (and exceeded) my expectations! If you are O.C.D. like myself and want only the best bullion available, please do yourself a big favor and make your next purchase from JM Bullion. I especially prefer the top mints (PAMP, RCM, Perth Mint, Credit Suisse, Sunshine and Scottsdale Mint, among others.) JM Bullion has never disappointed me - NEVER.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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So far so good

Reviewed by Charles | June 29, 2016

Have made a few purchases this year with JM and so far so good. Buying online is easy and shipping has been timely. I would recommend to anyone if they want to buy some gold/silver coins or bars to take a look at JM!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made a few purchases this year with JM and so far so good. Buying online is easy and shipping has been timely. I would recommend to anyone if they want to buy some gold/silver coins or bars to take a look at JM!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Quick and easy

Reviewed by John Hagler | June 29, 2016

This is the 4th time I have ordered from JMBullion. They are a fantastic company to deal with. Their prices are great, their customer service is excellent and their shipping is outstanding. Overall JMBullion is the best online company I have ever dealt with.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
This is the 4th time I have ordered from JMBullion. They are a fantastic company to deal with. Their prices are great, their customer service is excellent and their shipping is outstanding. Overall JMBullion is the best online company I have ever dealt with.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Service

Reviewed by Robert Joseph | June 29, 2016

I have been purchasing the 4 ounce American the Beautiful coins, and have had great service with J.M. Bullion. Their website is easy to use and the shipping is really fast, not to mention free. I will continue to purchase these coins from J.M. Bullion, good pricing and fast efficient shipping and service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been purchasing the 4 ounce American the Beautiful coins, and have had great service with J.M. Bullion. Their website is easy to use and the shipping is really fast, not to mention free. I will continue to purchase these coins from J.M. Bullion, good pricing and fast efficient shipping and service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great place to buy

Reviewed by Patrick hampton | June 29, 2016

I've had a great experience so far!!! Product is very cool I'm new to buying so it's been a real fun experience! Hopefully the service and product stays the same and I'll be a life long buyer!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've had a great experience so far!!! Product is very cool I'm new to buying so it's been a real fun experience! Hopefully the service and product stays the same and I'll be a life long buyer!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Precious Metals

Reviewed by David Martin | June 29, 2016

I have nothing but great things to say about JM Bullion. I struggled with safe and secure ways to invest my money outside of my traditional Ira's and stocks. The precious metal industry has given me hope. JM Bullion has provided a safe, feasible and easy way to diversify my investments and it gives me the control.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have nothing but great things to say about JM Bullion. I struggled with safe and secure ways to invest my money outside of my traditional Ira's and stocks. The precious metal industry has given me hope. JM Bullion has provided a safe, feasible and easy way to diversify my investments and it gives me the control.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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My Favorite!

Reviewed by Keith Kincade | June 29, 2016

I've ordered from JM four times this year. I've had nothing but positive experiences each and every time. I've called customer service with a positive enter action. I've emailed with the same outcome. I've ordered silver bars, silver coins and gold coins. All arrived within times promised. Packaged by people with experience. As of today, JM is the only company I will buy from. If I could give 6 stars, I would. Thank You.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've ordered from JM four times this year. I've had nothing but positive experiences each and every time. I've called customer service with a positive enter action. I've emailed with the same outcome. I've ordered silver bars, silver coins and gold coins. All arrived within times promised. Packaged by people with experience. As of today, JM is the only company I will buy from. If I could give 6 stars, I would. Thank You.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Amazing service, Amazing product

Reviewed by Casey | June 29, 2016

Amazing experience. Fast shipping, flawless product. Will be buying frequently from JMBullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Amazing experience. Fast shipping, flawless product. Will be buying frequently from JMBullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great service and competitive pricing

Reviewed by Brandon L. | June 29, 2016

Great service with fast shipping. Definitely a reliable and trustworthy dealer. Prices are very competitive keeping premiums low, especially on smaller order quantities.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great service with fast shipping. Definitely a reliable and trustworthy dealer. Prices are very competitive keeping premiums low, especially on smaller order quantities.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always Flawless

Reviewed by Olivia | June 29, 2016

Perfect. I am most pleased with JM Bullion. They have been flawless every time I have ordered. I am also pleased with the ease of their website, the ordering process and the ease of purchasing and receiving my items.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Perfect. I am most pleased with JM Bullion. They have been flawless every time I have ordered. I am also pleased with the ease of their website, the ordering process and the ease of purchasing and receiving my items.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Hassle Free Bullion Buying

Reviewed by Kevin | June 29, 2016

My order arrived promptly and was packed well. Easy buying experience. No complaints.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My order arrived promptly and was packed well. Easy buying experience. No complaints.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Customer Service + FREE Overnight Shipping

Reviewed by alex oliynyk | June 29, 2016

Great selection of Gold and Silver products. I've compared prices to other popular dealers and find JM Bullion to be the most price competitive precious metals dealer at this time (if you include Free overnight shipping on orders over $2.5K and the discount you get for paying via a Wire Transfer). Will certainly buy more Gold and Silver products in the near future and consider opening a Golden IRA account with them).

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great selection of Gold and Silver products. I've compared prices to other popular dealers and find JM Bullion to be the most price competitive precious metals dealer at this time (if you include Free overnight shipping on orders over $2.5K and the discount you get for paying via a Wire Transfer). Will certainly buy more Gold and Silver products in the near future and consider opening a Golden IRA account with them).
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Experience

Reviewed by Ron | June 28, 2016

Talk about fast, I made my first purchase on June 24, 2016 and it arrived today June 27, 2016. If I were on the continental US I would say ok good timing, but I'm in Hawaii and I ordered it on a Friday and it got here on Monday. That's very fast service especially for the free shipping.

Mahalo and Aloha, kuniole

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Talk about fast, I made my first purchase on June 24, 2016 and it arrived today June 27, 2016. If I were on the continental US I would say ok good timing, but I'm in Hawaii and I ordered it on a Friday and it got here on Monday. That's very fast service especially for the free shipping.

Mahalo and Aloha, kuniole
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Where is my order

Reviewed by Hall | June 25, 2016

I recently decided that it would be wise to save in silver. I've never bought silver before and was unsure of who to trust. I read high reviews of jmbullion and decided to give them my business. Still skeptical, I made a small first order of 5 2016 American Eagles as a test to ensure authenticity, quality, customer service and shipping time. I made my order on a Friday June 17th using my debit card and assumed a 3 or 4 percent surcharge in order to expedite payment. Payment was approved and a shipping label was created the following day Saturday June 18th. AWESOME! According to usps tracking My package reportedly arrived at the USPS origin facility Las Vegas nv 89120 11:30 pm Monday June 20th, and in transit to my home one hour later 12:30 am Tuesday June 21st, all according to usps tracking. GREAT! It's now 5pm Saturday june 25. My package has been in transit for 113 hours since that time. 5 days of "transit" without any update on usps tracking as to the location of my package. At checkout screen shipping times are estimated "1-4" days. Today is Saturday day 5, I won't recieve it Sunday day 6, making delivery Monday June 27th a best case scenario. thats 7 days from the time My package was sent in "transit" to my home, and 10 days from the day placed my order At jmbullion ASSUMING it even arrives on Monday 27th. I am not hopeful to say the least. I am confident that jmbullion has sent my coins, and do not suspect any fraud, but you the consumer should understand that shipping has been anything but prompt or speedy. if you make a order of more significant value you will want to pay 14.95 and ship by air! The "free" shipping in my example WILL NOT arrive in 1-4 days and to be frank is completely unreliable. I know this isn't jmbullions "FAULT", But it's something you the consumer still need to be aware of. Free shipping is Slow shipping.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Hall: Thank you for your feedback. We apologize that USPS has let us down here. Our Claims Manager has already been in touch with USPS for further tracking information and has also emailed you. You are covered with our insurance if USPS has lost the package. Again we apologize and hopefully they will deliver asap.

Regards,
JMB

I recently decided that it would be wise to save in silver. I've never bought silver before and was unsure of who to trust. I read high reviews of jmbullion and decided to give them my business. Still skeptical, I made a small first order of 5 2016 American Eagles as a test to ensure authenticity, quality, customer service and shipping time. I made my order on a Friday June 17th using my debit card and assumed a 3 or 4 percent surcharge in order to expedite payment. Payment was approved and a shipping label was created the following day Saturday June 18th. AWESOME! According to usps tracking My package reportedly arrived at the USPS origin facility Las Vegas nv 89120 11:30 pm Monday June 20th, and in transit to my home one hour later 12:30 am Tuesday June 21st, all according to usps tracking. GREAT! It's now 5pm Saturday june 25. My package has been in transit for 113 hours since that time. 5 days of "transit" without any update on usps tracking as to the location of my package. At checkout screen shipping times are estimated "1-4" days. Today is Saturday day 5, I won't recieve it Sunday day 6, making delivery Monday June 27th a best case scenario. thats 7 days from the time My package was sent in "transit" to my home, and 10 days from the day placed my order At jmbullion ASSUMING it even arrives on Monday 27th. I am not hopeful to say the least. I am confident that jmbullion has sent my coins, and do not suspect any fraud, but you the consumer should understand that shipping has been anything but prompt or speedy. if you make a order of more significant value you will want to pay 14.95 and ship by air! The "free" shipping in my example WILL NOT arrive in 1-4 days and to be frank is completely unreliable. I know this isn't jmbullions "FAULT", But it's something you the consumer still need to be aware of. Free shipping is Slow shipping.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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