JM Bullion

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JM Bullion

Company Overview

 
3.8 (395)

Location

State
Texas
City
Dallas
Address
11700 Preston Road Ste 660153
ZIP
75230

Contact Information

Phone
1-800-276-6508
Web Page

Highly competitive pricing and exceptional customer service are hallmarks of JM Bullion's business model.

Based in Dallas, TX, JM Bullion is an online gold and silver dealer dealing only in the physical market. No metals on account or paper investments are offered. Customer service is JM Bullion's priority and offer support via telephone, chat and email. All transactions are handled with the highest standards of online security. Credit cards accepted.

User reviews

Average user rating from: 395 user(s) View all user reviews

3.8
 
Overall Rating
3.7
 
Shipping Time
3.8
 
Customer Service
3.8
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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coins

Reviewed by brad miller | August 25, 2015


Be careful if your check is lost in the mail and you pay for the order using your credit card and you receive your oreder and the check arrives a few weeks later. They will cash your check without you knowing about it. You would think they would shred it up if it ever arrives. I should have paid to have the checked stop payment my fault. So now they receieved the the check cashed it knowing full well its been lost, and you just paid double the amount for the item and they will not be in any hurry to help you out. Poor customer service. order #611694

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Brad: We apologize for the issues on your order. You are actually sending your check directly to our banks lock box. They simply deposit all the checks they receive on a daily basis, we don't have a way to stop that. Like you mentioned, the best action would have been to stop payment on your check. I will watch for your refund to go out and advise you.

Regards,
Kathy
JMB Relationship Specialist


Be careful if your check is lost in the mail and you pay for the order using your credit card and you receive your oreder and the check arrives a few weeks later. They will cash your check without you knowing about it. You would think they would shred it up if it ever arrives. I should have paid to have the checked stop payment my fault. So now they receieved the the check cashed it knowing full well its been lost, and you just paid double the amount for the item and they will not be in any hurry to help you out. Poor customer service. order #611694
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Bad customer service

Reviewed by Jeremy Thayer | August 24, 2015

I have attempted to make two orders now with JM and neither have gone through. According to JM it is a "billing address issue". I have made numerous purchases from Provident and Apmex with zero issues. I have even called my bank and verified my billing address is current. I attempted to contact JM by phone and was on hold for over an hour and gave up. I did contact a service rep through online chat which was a terrible experience. There was no effort at all on her part to at least try and resolve the issue. If JM works for you good, if not good luck getting anything resolved in a professional manner. I'll stick with Provident Metals.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Jeremy: We apologize that you have had issues. Yes, the billing and shipping address must match what your credit card company has on file, your order didn't pass this authorization approval process. I will reach out to you personally and see how we can help.

Regards,
Kathy
JMB Relationship Specialist

I have attempted to make two orders now with JM and neither have gone through. According to JM it is a "billing address issue". I have made numerous purchases from Provident and Apmex with zero issues. I have even called my bank and verified my billing address is current. I attempted to contact JM by phone and was on hold for over an hour and gave up. I did contact a service rep through online chat which was a terrible experience. There was no effort at all on her part to at least try and resolve the issue. If JM works for you good, if not good luck getting anything resolved in a professional manner. I'll stick with Provident Metals.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great company

Reviewed by David | August 22, 2015

Have bought from JMB several times. Delivery's always been prompt, packaged extremely well, and items in excellent condition. Nice selection. Prices are fairly good. Free shipping on orders of $100 or more.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have bought from JMB several times. Delivery's always been prompt, packaged extremely well, and items in excellent condition. Nice selection. Prices are fairly good. Free shipping on orders of $100 or more.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Silver Coins and Bars from JM

Reviewed by William Thayer | August 21, 2015

Since last November I have ordered the silver one OZ coins made in Canada,GB,and the USA and a 100oz bar made at Sunshine Silver and they have ALL arrived FAST......within 4 or 5 days each time and in nice USPS packages.

All in BU condition and all just like "BU" sounds.

I check all the other sites and JM is always the best at price and condition and fast and free shipping and I have showed that to many other new customers.

Thanks

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Since last November I have ordered the silver one OZ coins made in Canada,GB,and the USA and a 100oz bar made at Sunshine Silver and they have ALL arrived FAST......within 4 or 5 days each time and in nice USPS packages.

All in BU condition and all just like "BU" sounds.

I check all the other sites and JM is always the best at price and condition and fast and free shipping and I have showed that to many other new customers.

Thanks

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

FirstTimeBuyer

Reviewed by Peace | August 21, 2015

I reviewed several dealers on line and ended up with JM Bullion. Their prices are fair and the page is clear for easy shopping. I ordered on Monday night, wired the payment Tuesday noon. They shipped Tuesday afternoon and I got the package by Friday noon. I am happy overall except that it seemed that there was no one to pick up the phone.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I reviewed several dealers on line and ended up with JM Bullion. Their prices are fair and the page is clear for easy shopping. I ordered on Monday night, wired the payment Tuesday noon. They shipped Tuesday afternoon and I got the package by Friday noon. I am happy overall except that it seemed that there was no one to pick up the phone.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Very Happy

Reviewed by Steve | August 21, 2015

Jm Bullion very good company I have orderd several times they quick ship and you can track your order I will continue too do business with them very positive experience thank you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Jm Bullion very good company I have orderd several times they quick ship and you can track your order I will continue too do business with them very positive experience thank you
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Pleased With Service

Reviewed by Ron C | August 21, 2015

I have very pleased with the service and deals that JM Bullion provides. I have made a number of orders from them and they have provided great customer service. The shipment takes a little longer but I pay using check so I have to wait until the check clears before they will ship. That's the only downside, other than that every Monday they have a sale and with free shipping it allows you to get the best deals on gold and silver bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have very pleased with the service and deals that JM Bullion provides. I have made a number of orders from them and they have provided great customer service. The shipment takes a little longer but I pay using check so I have to wait until the check clears before they will ship. That's the only downside, other than that every Monday they have a sale and with free shipping it allows you to get the best deals on gold and silver bullion.
Overall rating 
 
4.0
Shipping Time 
 
3.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Solid silver source

Reviewed by Scott | August 19, 2015

I have made many orders with JMB, and will continue to do so. They are a reputable company, with a solid track record. I usually receive orders within a couple of days, which is impressive for cross-country shipping. This past order was much slower, but I did receive it, and the order was correct. I realize the many variables in the logistics chain, and am not concerned about the delays. The shipping packages are non-descript, which is smart. The few times I have called customer service, they were helpful and efficient. I commend JMB on an excellent operation.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made many orders with JMB, and will continue to do so. They are a reputable company, with a solid track record. I usually receive orders within a couple of days, which is impressive for cross-country shipping. This past order was much slower, but I did receive it, and the order was correct. I realize the many variables in the logistics chain, and am not concerned about the delays. The shipping packages are non-descript, which is smart. The few times I have called customer service, they were helpful and efficient. I commend JMB on an excellent operation.
Overall rating 
 
4.0
Shipping Time 
 
3.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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JMB review

Reviewed by Carl Beigler II | August 18, 2015

Ordering from JMBullion has been quick and easy. I really enjoy looking at all the different pieces available, it makes choosing difficult. My silver is accumulating to a nice little stash. JMBullion makes buying silver addictive......I just can't get enough!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordering from JMBullion has been quick and easy. I really enjoy looking at all the different pieces available, it makes choosing difficult. My silver is accumulating to a nice little stash. JMBullion makes buying silver addictive......I just can't get enough!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent Experiences

Reviewed by William Lunsford | August 18, 2015

I have placed 3 orders with JM Bullion so far and all 3 have been excellent experiences. I have purchased gold coins from private dealers across multiple locations in the U.S. and so far my experience with JM Bullion has been just as good if not better. I like that I get a bigger selection and that the products arrive quickly and safely. I will be using JM again in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have placed 3 orders with JM Bullion so far and all 3 have been excellent experiences. I have purchased gold coins from private dealers across multiple locations in the U.S. and so far my experience with JM Bullion has been just as good if not better. I like that I get a bigger selection and that the products arrive quickly and safely. I will be using JM again in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Service

Reviewed by Hunter53 | August 15, 2015

Placed two different orders with them so far, mostly testing the waters. Both shipped fast, arrived intake and very well packed. Will be ordering more in the near future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Placed two different orders with them so far, mostly testing the waters. Both shipped fast, arrived intake and very well packed. Will be ordering more in the near future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion

Reviewed by Toby | August 15, 2015

What I like about JM Bullion is the free shipping coupled with the weekly sales. I always choose to pay by check to get the extra 4% off the premium. This option does cause shipping to be delayed until your check clears so you don't get instant gratification.
While they were moving their fulfillment facility and offices last month they had some extended shipping and response times, but I expected that since they clearly communicated that on their website that due to the move, and the demand during the low spot prices we experienced, that processing and shipping would be delayed.
I have never had a bad experience with JM Bullion. I've always received what I ordered when I expected it. I've compared prices around other companies and I find that with the weekly sales, pay by check discount, and free shipping that I'm getting a good value for my stacking budget.
The last couple of orders I made were during the move. I bought the 1 1/4 oz Canadian Bison coins and some five oz bars to take advantage of sales and the low spot prices. They arrived well packaged and protected. Unless I find a good local dealer I expect to continue doing business with JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
What I like about JM Bullion is the free shipping coupled with the weekly sales. I always choose to pay by check to get the extra 4% off the premium. This option does cause shipping to be delayed until your check clears so you don't get instant gratification.
While they were moving their fulfillment facility and offices last month they had some extended shipping and response times, but I expected that since they clearly communicated that on their website that due to the move, and the demand during the low spot prices we experienced, that processing and shipping would be delayed.
I have never had a bad experience with JM Bullion. I've always received what I ordered when I expected it. I've compared prices around other companies and I find that with the weekly sales, pay by check discount, and free shipping that I'm getting a good value for my stacking budget.
The last couple of orders I made were during the move. I bought the 1 1/4 oz Canadian Bison coins and some five oz bars to take advantage of sales and the low spot prices. They arrived well packaged and protected. Unless I find a good local dealer I expect to continue doing business with JM Bullion.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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MR

Reviewed by G Aungst | August 15, 2015

Have ordered multiple times from JMB. Always competitive prices, always prompt service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have ordered multiple times from JMB. Always competitive prices, always prompt service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion

Reviewed by Ed Savoy | August 15, 2015

I am a new investor in precious metals and after doing some research on line, I settled on JM Bullion because they have the right prices without hiding fees. They are very prompt with delivering the product as advertised. The photography along with the descriptions of the products make selection easy. I also appreciate that they offer discounts and have made investing in metals available to the common person. I have recommended, and will continue to do so, JM Bullion to my friends for their investment needs. I will be making my future investments with this company. Thank you

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I am a new investor in precious metals and after doing some research on line, I settled on JM Bullion because they have the right prices without hiding fees. They are very prompt with delivering the product as advertised. The photography along with the descriptions of the products make selection easy. I also appreciate that they offer discounts and have made investing in metals available to the common person. I have recommended, and will continue to do so, JM Bullion to my friends for their investment needs. I will be making my future investments with this company. Thank you
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great!!!!

Reviewed by James | August 14, 2015

I've order a few times from JMBullion and every time I've had an excellent experience. Their prices are always competitive and the standard shipping gets here when expected. The items are always correct and well packaged to arrive in beautiful condition. I will definitely be ordering from them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've order a few times from JMBullion and every time I've had an excellent experience. Their prices are always competitive and the standard shipping gets here when expected. The items are always correct and well packaged to arrive in beautiful condition. I will definitely be ordering from them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best prices, fastest shipping

Reviewed by Darrin | August 14, 2015

Never had a problem with JMB. Free shipping within 2-3 days! Packaging is great. I have ordered 4-5 times now and will continue to buy from them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Never had a problem with JMB. Free shipping within 2-3 days! Packaging is great. I have ordered 4-5 times now and will continue to buy from them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Happy Camper

Reviewed by G.Anderson | August 14, 2015

I've always had good service in every respect from JMBullion. I've used both credit cards and checks and never had an issue with any facet of the purchase. When I buy I always buy based on price and JMBullion is frequently the lowest price seller. I will not hesitate to use them for any future purchase

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've always had good service in every respect from JMBullion. I've used both credit cards and checks and never had an issue with any facet of the purchase. When I buy I always buy based on price and JMBullion is frequently the lowest price seller. I will not hesitate to use them for any future purchase
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent

Reviewed by John K Johnson | August 14, 2015

Arrived when expected and discretely. Fairly priced comparing to others.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Arrived when expected and discretely. Fairly priced comparing to others.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First Timw Buyer

Reviewed by marcos trevino | August 14, 2015

This was the first order of silver I have ever ordered online and everything went smooth as it could. Price was right, shipping was right, and couldn't be happier.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was the first order of silver I have ever ordered online and everything went smooth as it could. Price was right, shipping was right, and couldn't be happier.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Superb

Reviewed by Nolan Billman | August 13, 2015

I have ordered twice from JM Bullion and have had superb service both times. I ordered 1000 rounds on Monday, 8/10/15 and received the order Thursday, 8/13/15. I use bank wire to expedite the process, Though my bank charges for this service it is well worth it, as my payment was verified within an hour of the order. Fast delivery of a superior product and at a terrific price. What could be better. JM Bullion is now my only source for silver & other precious metals purchases.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered twice from JM Bullion and have had superb service both times. I ordered 1000 rounds on Monday, 8/10/15 and received the order Thursday, 8/13/15. I use bank wire to expedite the process, Though my bank charges for this service it is well worth it, as my payment was verified within an hour of the order. Fast delivery of a superior product and at a terrific price. What could be better. JM Bullion is now my only source for silver & other precious metals purchases.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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What a joke!

Reviewed by Joshua | August 12, 2015

I had ordered some PM from JMBullion. I set up echeck so that I would not have to worry about mailing or wiring funds. I got an email a few days later which stated "JM Bullion Order Update - ORD ******is Now Paid". This led to me believe that the order was... well... paid. I never received another email or call. I finally went on to check the status (because they are usually fairly late in shipping out by like 1-2 weeks) and it said cancelled. What? I had planned my purchase to a specific day, and they decided to cancel it.

I then reached out to support to see what happened. and this was their response:

→I logged on today to see if it has shipped and saw this.
→It looks like you never took the payment from my bank account
→But I got a email that said JM Bullion Order Update - ORD ******is Now Paid
→So I thought that ****** was... well... Paid
Katherine: We were unable to process the payment. Unfortunately our billing department does not automatically send out an email when the status is moved to cancelled. It is a feature our development team is working to implement. I apologize for the confusion.
→Well, that is convenient. Not the best customer service move

I have had "difficulties" in the past, but just plain cancelling an order on a market priced item, with no notification, and then not doing anything in the post-event customer service? I'll be taking my business elsewhere.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for this occurrence. Your bank actually declined to pay this check, please contact them for the reason why, they didn't specify. I am looking into your cancellation email notification, again apologize if you didn't receive. We do value your business.

Regards,
Kathy
JMB Relationship Specialist

I had ordered some PM from JMBullion. I set up echeck so that I would not have to worry about mailing or wiring funds. I got an email a few days later which stated "JM Bullion Order Update - ORD ******is Now Paid". This led to me believe that the order was... well... paid. I never received another email or call. I finally went on to check the status (because they are usually fairly late in shipping out by like 1-2 weeks) and it said cancelled. What? I had planned my purchase to a specific day, and they decided to cancel it.

I then reached out to support to see what happened. and this was their response:

→I logged on today to see if it has shipped and saw this.
→It looks like you never took the payment from my bank account
→But I got a email that said JM Bullion Order Update - ORD ******is Now Paid
→So I thought that ****** was... well... Paid
Katherine: We were unable to process the payment. Unfortunately our billing department does not automatically send out an email when the status is moved to cancelled. It is a feature our development team is working to implement. I apologize for the confusion.
→Well, that is convenient. Not the best customer service move

I have had "difficulties" in the past, but just plain cancelling an order on a market priced item, with no notification, and then not doing anything in the post-event customer service? I'll be taking my business elsewhere.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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What happened to the great service????

Reviewed by Guest | August 10, 2015

I am dismayed as this was one of the best sources for our purchases. I understand they went to a new fulfillment process but this is ridiculous, I am tired of the online chat that gives absolutely no solace and when I call or email, no response. I am about ready to dispute my order, luckily a cc order. I ordered on July 28th and was advertised a 2-day shipping notice. Called on 04 AUG 15 to discover no shipping advise. Now the day I call they post a pik pak message. So I wait until 07 AUG 15 and am imformed the product will be shipping within a day. I check the website this morning, I see status shipped. I check the tracking number, still not shipped. BAD BAD NEWS.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: I apologize for this late shipment. We have involved our claims department, who has sent you some information regarding a potential claim with USPS, if your package is unable to be located. You are covered under our insurance and we will take care of you. I will reach out to you personally and let you know how this is progressing.

Regards,
Kathy
JMB Relationship Specialist

I am dismayed as this was one of the best sources for our purchases. I understand they went to a new fulfillment process but this is ridiculous, I am tired of the online chat that gives absolutely no solace and when I call or email, no response. I am about ready to dispute my order, luckily a cc order. I ordered on July 28th and was advertised a 2-day shipping notice. Called on 04 AUG 15 to discover no shipping advise. Now the day I call they post a pik pak message. So I wait until 07 AUG 15 and am imformed the product will be shipping within a day. I check the website this morning, I see status shipped. I check the tracking number, still not shipped. BAD BAD NEWS.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

FYI-Price not according to spot price

Reviewed by Gina | August 05, 2015

Yesterday, August 4ht of 2015, spot price went down again, and the silver ask price on the website was $14.57 at around 12:10pm PST . The Geiger silver bar 10 ounce was priced $167.40 when buying less than 10 bars. Today, the silver ask price on the website is $14.65, and the same Geiger 10 oz. is priced $166.60 when buying less than 10 as of 2:13pm PST on August 5th. What I am saying is do not depend on the spot price fluctuation when buying as not all but some of you buyers would do as I did. Low spot price at the time does not necessarily mean paying less.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
Owner's reply

Dear Gina: Thanks for your feedback. The premiums that we charge over spot are dictated by our cost of acquisition. While the spot price may be down the demand for precious metals is up, so the mints and distributors have raised their prices accordingly. This means we must build that into our price. We operate on razor thin margins to keep the price as low as possible, so any change in our cost of acquisition is extended to the final price we list online.

Regards,
Kathy
JMB Relationship Specialist

Yesterday, August 4ht of 2015, spot price went down again, and the silver ask price on the website was $14.57 at around 12:10pm PST . The Geiger silver bar 10 ounce was priced $167.40 when buying less than 10 bars. Today, the silver ask price on the website is $14.65, and the same Geiger 10 oz. is priced $166.60 when buying less than 10 as of 2:13pm PST on August 5th. What I am saying is do not depend on the spot price fluctuation when buying as not all but some of you buyers would do as I did. Low spot price at the time does not necessarily mean paying less.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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JM Bullion

Reviewed by Nathan | August 04, 2015

I love buying from JM Bullion always prompt delivery and always high quality.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I love buying from JM Bullion always prompt delivery and always high quality.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Excellent Purchase

Reviewed by MichaelJ | August 04, 2015

Once again JMB has provided me with great product, great service and timely shipping with tracking. I live in Nevada the Silver State. You won't fine better prices or service. Not on Ebay or Amazon not anywhere. This kilo bar is very nice investment. Thanks Michael J

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Once again JMB has provided me with great product, great service and timely shipping with tracking. I live in Nevada the Silver State. You won't fine better prices or service. Not on Ebay or Amazon not anywhere. This kilo bar is very nice investment. Thanks Michael J
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best bars to own

Reviewed by Bob Ackley | August 02, 2015

I have been ordering from JMB for the last 8 months and have made many orders. The silver bars are of great quality. The value is really there if you can buy in bulk. I will be ordering from JMB a lot more in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been ordering from JMB for the last 8 months and have made many orders. The silver bars are of great quality. The value is really there if you can buy in bulk. I will be ordering from JMB a lot more in the future.
Overall rating 
 
4.3
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Great place to buy silver

Reviewed by scott | August 02, 2015

I have done about 20 transactions with JM and they can not be beat on price. Love their weekly specials very low price over spot. also the free shipping is great. If you look around their prices and service can not be beat! I will be a customer for life.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have done about 20 transactions with JM and they can not be beat on price. Love their weekly specials very low price over spot. also the free shipping is great. If you look around their prices and service can not be beat! I will be a customer for life.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great prices Great selection Great service

Reviewed by Collin Dill | August 02, 2015

I feel JMB offers the best prices and selection of silver available anywhere. And you can't beat free shipping on any quantity you purchase. They have just added a new "On Sale Now" feature where you can purchase various weight silver coins and bars for under a dollar over spot. You can't beat it. Yes, from time to time an order may be a little slow to be delivered but you get a tracking number and you get your order. I don't have a problem with that. They are the best.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I feel JMB offers the best prices and selection of silver available anywhere. And you can't beat free shipping on any quantity you purchase. They have just added a new "On Sale Now" feature where you can purchase various weight silver coins and bars for under a dollar over spot. You can't beat it. Yes, from time to time an order may be a little slow to be delivered but you get a tracking number and you get your order. I don't have a problem with that. They are the best.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Some of the best deals around!

Reviewed by Tiffany Norman | August 01, 2015

Good prices and great selection! I like their weekly specials when you can scoop up on some great deals! I have ordered poured bars, generic rounds, and minted bullion. I qualify for eCheck so yay! However, when I was paying by check, I really didn't mind the wait nor the extra savings! These folks are my go to bullion dealer!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Good prices and great selection! I like their weekly specials when you can scoop up on some great deals! I have ordered poured bars, generic rounds, and minted bullion. I qualify for eCheck so yay! However, when I was paying by check, I really didn't mind the wait nor the extra savings! These folks are my go to bullion dealer!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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I do not recommend

Reviewed by John | July 29, 2015

Though they post delays on the website. Expect extra days to ship. If you do have a problem they are not helpful except to be rude.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear John: Yes, we have been proactive about trying to let everyone know on our website about our Fulfillment Warehouse move and the current shipping status. USPS has your order and they show they will deliver on Monday 8/03. I will personally reach out to you to see how we can assist you further. We do value your business.

Regards,
Kathy
JMB Relationship Specialist

Though they post delays on the website. Expect extra days to ship. If you do have a problem they are not helpful except to be rude.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great service as always

Reviewed by John | July 24, 2015

I made two separate orders one Sunday night, and one Monday morning when the 5oz bars went on sale. Got my orders today right on time and only 4 days after purchase. I do have one complaint but not with Jmbullion. The UPS info says it requires a signature, but when I got home the boxes where just laying by my door. The tracking info said it was signed by Rene, not sure who that is no rene lives here, but luckly they were an honest person and just left the boxes at my door. Overall JM bullion 2 thumbs up great company and the only place I shop, UPS 1 thumb down.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made two separate orders one Sunday night, and one Monday morning when the 5oz bars went on sale. Got my orders today right on time and only 4 days after purchase. I do have one complaint but not with Jmbullion. The UPS info says it requires a signature, but when I got home the boxes where just laying by my door. The tracking info said it was signed by Rene, not sure who that is no rene lives here, but luckly they were an honest person and just left the boxes at my door. Overall JM bullion 2 thumbs up great company and the only place I shop, UPS 1 thumb down.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Sloppy, Lousy Service, Bad Experience

Reviewed by Dennis | July 23, 2015
Last updated: July 24, 2015

I sent a check to JM Bullion for $100 face value Walking Liberty half dollars. 17 days after they got my check, the order finally arrived, and it is FOUR HALF-DOLLARS SHORT! I called them immediately and was told that some woman supposedly in charge of shortages or whatever was "at a meeting and would email me when she got out".

Two days later I was emailed by "Erin" that my 4 missing coins will be shipped to me on Monday. If they show up, I'll revise this review to be more positive.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for this situation that you reported on the 22nd. We have been researching your order. Please know that this product is shipped by weight and we ship out exactly as we receive them from the supplier. We do want you 100% satisfied and are going to ship out the missing 4 coins asap. I will personally follow through with you on this.

Regards,
Kathy
JMB Relationship Specialist

I sent a check to JM Bullion for $100 face value Walking Liberty half dollars. 17 days after they got my check, the order finally arrived, and it is FOUR HALF-DOLLARS SHORT! I called them immediately and was told that some woman supposedly in charge of shortages or whatever was "at a meeting and would email me when she got out".

Two days later I was emailed by "Erin" that my 4 missing coins will be shipped to me on Monday. If they show up, I'll revise this review to be more positive.
Overall rating 
 
2.0
Shipping Time 
 
2.0
Customer Service 
 
2.0
Buying Experience 
 
2.0
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JMB - A Real Winner

Reviewed by Scott D'Errico | July 22, 2015

I've been ordering from JMB since February 2015. I've ordered everything from 10oz silver bars, to Canadian Maple Leafs to Britisg Gold Sovereigns. Each and every order has gone smoothly and the product received has has been delivered in a timely manner, packed securely an fat a great price. If you're on a budget then JMB's weekly sale items are a great way to stock up at as low as $.79/oz over spot.

My most recent order included Silver Canadian Bisons (a JMB exclusive in the U.S., .9999 fine), 2oz Ultra High Relief Privateer Rounds (one of the nicest private mint rounds I've seen. These things have spectacular detail) and Monarch 50 gram hand poured silver bars (a gorgeous little bar with a great classic look and feel).

All in all JMB's website, ordering process and service has been nothing but top notch. Top it off with free shipping on all orders and some of the best prices going and you've got a real winner.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been ordering from JMB since February 2015. I've ordered everything from 10oz silver bars, to Canadian Maple Leafs to Britisg Gold Sovereigns. Each and every order has gone smoothly and the product received has has been delivered in a timely manner, packed securely an fat a great price. If you're on a budget then JMB's weekly sale items are a great way to stock up at as low as $.79/oz over spot.

My most recent order included Silver Canadian Bisons (a JMB exclusive in the U.S., .9999 fine), 2oz Ultra High Relief Privateer Rounds (one of the nicest private mint rounds I've seen. These things have spectacular detail) and Monarch 50 gram hand poured silver bars (a gorgeous little bar with a great classic look and feel).

All in all JMB's website, ordering process and service has been nothing but top notch. Top it off with free shipping on all orders and some of the best prices going and you've got a real winner.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JMB Delivers!

Reviewed by Farah Bazzrea | July 22, 2015

I tried a few other Internet bullion dealers and am very pleased to share my experiences with JMB. I love their free shipping, great selection, prompt, professional service and follow-up, if desired. I've bought several hundred ounces from them so far and each and every item has been flawless, securely packaged and promptly delivered. I don't know what else anyone could expect. JMB is my go-to bullion dealer. Could be yours, as well. Stack 'em high!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I tried a few other Internet bullion dealers and am very pleased to share my experiences with JMB. I love their free shipping, great selection, prompt, professional service and follow-up, if desired. I've bought several hundred ounces from them so far and each and every item has been flawless, securely packaged and promptly delivered. I don't know what else anyone could expect. JMB is my go-to bullion dealer. Could be yours, as well. Stack 'em high!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion is the only dealer I need

Reviewed by Gregory | July 14, 2015

JM Bullion has quickly replaced my previous precious metal dealer. Their pricing is comparable to other dealers, and it is a pleasure to not be concerned about shipping or insurance as JM Bullion includes it for free.
The interactions I have had with their customer service have always been pleasant, and my questions were answered. They did get backed up a bit for a few days when they moved in early July, but they made it clear it would be happening before hand. I was also one of the people who got delayed, but it was my choice ... and those silver koala's and elephants are worth 3 days of delayed gratification!
A final note is that my son is now purchasing his precious metals through JM Bullion as well. I wouldn't have recommended them to him if they were anything less than great,

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion has quickly replaced my previous precious metal dealer. Their pricing is comparable to other dealers, and it is a pleasure to not be concerned about shipping or insurance as JM Bullion includes it for free.
The interactions I have had with their customer service have always been pleasant, and my questions were answered. They did get backed up a bit for a few days when they moved in early July, but they made it clear it would be happening before hand. I was also one of the people who got delayed, but it was my choice ... and those silver koala's and elephants are worth 3 days of delayed gratification!
A final note is that my son is now purchasing his precious metals through JM Bullion as well. I wouldn't have recommended them to him if they were anything less than great,
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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The hold music is great: delivery, nope

Reviewed by Bill | July 14, 2015

Ordered 6 days ago with cc pmt to expedite order. This is my first ever online order of new items.

I got "shipping label created" on 9th. No updates at shipper or JM website since.
Now the 14th of July, Live chat is dead during all hours.
I held for 9:42 this am, transferred to hangup.
Called back, still nice jazz station playing, but no human answer after another 10minutes on hold.
I sent an internal email to them just now off the website.
Hoping my order comes through soon, and glad I can walk it back if i need to.
Skip sending these peeps a check or cash.
Wish me luck
Bill

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Bill: Thank you for your order and feedback. I show that you did place your order on the 9th, Thursday, hopefully you were able to view our banner online when you placed your order. This contained information that during our transition to our new State of the Art Fulfillment Warehouse, new orders were running 2 - 3 days behind. Your shipping label was printed on Saturday the 11th and your order has been picked and packed. USPS should be picking it up today or tomorrow, I will personally watch and advise.

Regards,
Kathy
JMB Relationship Specialist

Ordered 6 days ago with cc pmt to expedite order. This is my first ever online order of new items.

I got "shipping label created" on 9th. No updates at shipper or JM website since.
Now the 14th of July, Live chat is dead during all hours.
I held for 9:42 this am, transferred to hangup.
Called back, still nice jazz station playing, but no human answer after another 10minutes on hold.
I sent an internal email to them just now off the website.
Hoping my order comes through soon, and glad I can walk it back if i need to.
Skip sending these peeps a check or cash.
Wish me luck
Bill
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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Only the best experiences.

Reviewed by Steven R Burton | July 09, 2015

I have bought many gold coins, silver coins and silver bars from JM Bullion and I have never had a bad experience. JM Bullion always provides the best service at the best possible price. I have checked the competition over and over and have never found a better price for the products I buy. I will not consider buying from anyone else as long as the service continues and I have no reason to think it will change. JMB keep up the good work and you have a customer for life.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have bought many gold coins, silver coins and silver bars from JM Bullion and I have never had a bad experience. JM Bullion always provides the best service at the best possible price. I have checked the competition over and over and have never found a better price for the products I buy. I will not consider buying from anyone else as long as the service continues and I have no reason to think it will change. JMB keep up the good work and you have a customer for life.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Good Luck Getting A Great Price

Reviewed by Ben | July 08, 2015

I have ordered several times from JM Bullion by paper check. They offered me to start making payments via eCheck. I filed an order by eCheck and it came back saying my bank routing number for Ally Bank could not be verified. I called and a customer service rep said that she had no idea what was wrong and I had to send the paper check.

A few days later the silver market was down and I attempted to make a buy using eCheck once again at a great price. Again the order was denied because JM Bullion could not verify the routing number for Ally Bank. I called once again and was given the run around about it being my fault (even though the operator verified the numbers I read directly from the Ally Bank website and what I was typing in for payment). I was again told to send a paper check and the issue not fixed.

I send an email to JM Bullion asking when the issue could be looked into in order to start using the eCheck system they offered to me and have been ignored for the past three days.

Not a good thing to do to a journalist who loves to write reviews JM!

Now seeking an alternative silver and gold supplier as it seems JM Bullion does not care about its systems offered to customers.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for any issues you have had with your ECheck payments. I do see an order that was placed on 7/08 that has gone through successfully on ECheck so far. I will personally watch it and let you know when it clears.

Regards,
Kathy
JMB Relationship Specialist

I have ordered several times from JM Bullion by paper check. They offered me to start making payments via eCheck. I filed an order by eCheck and it came back saying my bank routing number for Ally Bank could not be verified. I called and a customer service rep said that she had no idea what was wrong and I had to send the paper check.

A few days later the silver market was down and I attempted to make a buy using eCheck once again at a great price. Again the order was denied because JM Bullion could not verify the routing number for Ally Bank. I called once again and was given the run around about it being my fault (even though the operator verified the numbers I read directly from the Ally Bank website and what I was typing in for payment). I was again told to send a paper check and the issue not fixed.

I send an email to JM Bullion asking when the issue could be looked into in order to start using the eCheck system they offered to me and have been ignored for the past three days.

Not a good thing to do to a journalist who loves to write reviews JM!

Now seeking an alternative silver and gold supplier as it seems JM Bullion does not care about its systems offered to customers.
Overall rating 
 
2.3
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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JM Bullion Feedback

Reviewed by Brian | July 07, 2015

I called today to check on the status and the rep was extremely rude and appeared to be bothered by me checking on my order. When I asked if the order will be shipped via UPS or via the post office - I was told to wait until I get an email.

I order from APMEX all of the time they are way more professional than this.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Brian: We apologize if you received less than stellar service. I show your order will ship out via UPS. You can also track your order online via the tracking number once UPS picks up your package. I will also reach out to you personally, we value your business.

Kathy
JMB Relationship Specialist

I called today to check on the status and the rep was extremely rude and appeared to be bothered by me checking on my order. When I asked if the order will be shipped via UPS or via the post office - I was told to wait until I get an email.

I order from APMEX all of the time they are way more professional than this.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
Was this review helpful to you? 

JM Bullion

Reviewed by Brett | June 14, 2015

I have ordered about half a dozen times from JM Bullion and every time the product was very nice and shipping was extremely fast and only took a few days to get to me. I have just started collecting bullion and am very impressed with the items I have received. I look forward to more purchases and will tell anyone who is looking to start or raise their gold, silver, and platinum these are the people to go with.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered about half a dozen times from JM Bullion and every time the product was very nice and shipping was extremely fast and only took a few days to get to me. I have just started collecting bullion and am very impressed with the items I have received. I look forward to more purchases and will tell anyone who is looking to start or raise their gold, silver, and platinum these are the people to go with.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Junk Coins are All Dimes - ALL of them

Reviewed by Mark | June 14, 2015

Ordered bags of junk silver coins which are purportedly a mix of nickels, dimes, quarters and half dollars. I received ALL dimes....every single coin was a dime....!!!. Who in their right mind (I must be demented) wants to count and verify that they received the correct amount and type of silver coins when there are literally hundreds of dimes to count. They could not even throw in a few quarters!

If you are buying bulk junk silver and want all dimes - you are at the right place. If you do not want to count thousands of dimes - shop elsewhere.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mark: Thank you for your order, we appreciate your business. Please do see below that is bolded at the beginning of the product details for this product:

"Please note that coins are picked based on our current inventory at the time of placing your order. We cannot guarantee which type of coins will be in each bag, however each bag will contain a total of $100 face value. Furthermore, most bags will contain only one single denomination of coins (i.e. quarters, dimes OR half dollars) and not a mix."

Regards,
Kathy
Customer Relationship Specialist

Ordered bags of junk silver coins which are purportedly a mix of nickels, dimes, quarters and half dollars. I received ALL dimes....every single coin was a dime....!!!. Who in their right mind (I must be demented) wants to count and verify that they received the correct amount and type of silver coins when there are literally hundreds of dimes to count. They could not even throw in a few quarters!

If you are buying bulk junk silver and want all dimes - you are at the right place. If you do not want to count thousands of dimes - shop elsewhere.

Overall rating 
 
2.0
Shipping Time 
 
2.0
Customer Service 
 
2.0
Buying Experience 
 
2.0
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JM Bullion is Hard to Beat!

Reviewed by Jeff Harper | June 10, 2015

I discovered JM Bullion about a year ago and have made many purchases from them since. I spend a lot of time online and in coin stores shopping for precious metals and JMB simply offers better prices than anyone I have found.Occasionally, you might think another company has beaten their price, but then you find that shipping isn't free like at JM or you have to buy some astronomical quantity or the product is inferior to what JMB offers. All-in-all, the net cost per ounce that JM Bullion charges is virtually always less than anyone else. In addition, their customer service department is manned with "real" people who are caring and sincere and who aim to please. My orders are shipped quickly in accordance with their published policies and arrive in nondescript packaging on the outside but high-quality protective sleeves and canisters on the inside. I'm a serious individual investor in precious metals. Sometimes, I just buy a few dollars worth and sometimes I buy much, much more. Regardless of the quantity, you can be assured that you will get the best products for the best price from JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I discovered JM Bullion about a year ago and have made many purchases from them since. I spend a lot of time online and in coin stores shopping for precious metals and JMB simply offers better prices than anyone I have found.Occasionally, you might think another company has beaten their price, but then you find that shipping isn't free like at JM or you have to buy some astronomical quantity or the product is inferior to what JMB offers. All-in-all, the net cost per ounce that JM Bullion charges is virtually always less than anyone else. In addition, their customer service department is manned with "real" people who are caring and sincere and who aim to please. My orders are shipped quickly in accordance with their published policies and arrive in nondescript packaging on the outside but high-quality protective sleeves and canisters on the inside. I'm a serious individual investor in precious metals. Sometimes, I just buy a few dollars worth and sometimes I buy much, much more. Regardless of the quantity, you can be assured that you will get the best products for the best price from JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Eric

Reviewed by Eric | June 10, 2015

I've had nothing but positive results on my twelve purchases I've made and I'm surely going to continue to go to JM Bullion over and over again because of the quality of their metals, the ease of the buying process, the great options on payments, great prices and speed of shipping .
I would and have recommended them to friends! 100% satisfied as a twelve time buyer.
Eric. Tx.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've had nothing but positive results on my twelve purchases I've made and I'm surely going to continue to go to JM Bullion over and over again because of the quality of their metals, the ease of the buying process, the great options on payments, great prices and speed of shipping .
I would and have recommended them to friends! 100% satisfied as a twelve time buyer.
Eric. Tx.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Four Orders with 100% Satisfaction

Reviewed by Jeffrey | June 10, 2015

I just received my 4th order of coins from J.M. Bullion. My experience with JMB has been outstanding: 1) excellent prices. 2) shipping is flawless. 3) products are exactly as advertised. 4) status of order is provided promptly and accurately on line AND by email. I've paid three of my orders by personal check. Yes it takes longer for the check to clear, but who cares - my prices are locked-in when I place the order. Customer service has been responsive to my questions on the phone and by their convenient chat feature. There is no better place to buy your precious metals. This company rocks!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I just received my 4th order of coins from J.M. Bullion. My experience with JMB has been outstanding: 1) excellent prices. 2) shipping is flawless. 3) products are exactly as advertised. 4) status of order is provided promptly and accurately on line AND by email. I've paid three of my orders by personal check. Yes it takes longer for the check to clear, but who cares - my prices are locked-in when I place the order. Customer service has been responsive to my questions on the phone and by their convenient chat feature. There is no better place to buy your precious metals. This company rocks!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Simply The Best!

Reviewed by Guest | June 09, 2015

I have made a several purchases from JM Bullion now and I have been very pleased with every aspect in all transactions.
I always choose the paper check payment method, because I like the discount even though this form of payment can add 5-10 more days to my order. All my orders have come well packaged, so no worries about anything coming damaged and I can honestly say that every item I have received has exceeded my expectations. The prices are right too! The price is what first brought me to JM Bullion and quality and service is what keeps me going back.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made a several purchases from JM Bullion now and I have been very pleased with every aspect in all transactions.
I always choose the paper check payment method, because I like the discount even though this form of payment can add 5-10 more days to my order. All my orders have come well packaged, so no worries about anything coming damaged and I can honestly say that every item I have received has exceeded my expectations. The prices are right too! The price is what first brought me to JM Bullion and quality and service is what keeps me going back.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First Rate Dealer

Reviewed by GLEN NESBITT | June 09, 2015

I have ordered both bullion and coins several times from JM Bullion. I have always been completely satisfied with the products they sell. Can't beat the free shipping, prices and selection. I also like the Monday sale items. I will continue buying from them, as they are a first rate dealer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered both bullion and coins several times from JM Bullion. I have always been completely satisfied with the products they sell. Can't beat the free shipping, prices and selection. I also like the Monday sale items. I will continue buying from them, as they are a first rate dealer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion

Reviewed by Richard Vanstone | June 09, 2015

I haven't a bad thing to say about JM Bullion. Great prices, customer service and product. Would definitely recommend to others.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I haven't a bad thing to say about JM Bullion. Great prices, customer service and product. Would definitely recommend to others.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Bullion

Reviewed by mike | June 08, 2015

Ordered a Mercury Dime 1 oz round that looked like crap and was told simply that it was bullion. Should not have sold it as new then.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mike: I see notes on your order that we had emailed you out the prepaid return label on 6/08 for an exchange. We apologize for this inconvenience.

Regards,
Kathy

Ordered a Mercury Dime 1 oz round that looked like crap and was told simply that it was bullion. Should not have sold it as new then.
Overall rating 
 
2.7
Shipping Time 
 
4.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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couldn't be happier

Reviewed by Phyllis | May 28, 2015

I've been ordering from JM Bullion for a year now and plan to continue. I always choose the paper check discount even though the time for the check to clear is longer than using credit. I've also recently been approved for the e-check option, so this isn't even an issue any longer. The deciding feature for me was the free shipping for all orders and also the low ($100.00) minimum purchase requirement. This is the perfect amount for those of us who don't have large amounts of cash to invest at one time. The smaller amount provides the opportunity to watch the market and buy when the price is advantageous.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been ordering from JM Bullion for a year now and plan to continue. I always choose the paper check discount even though the time for the check to clear is longer than using credit. I've also recently been approved for the e-check option, so this isn't even an issue any longer. The deciding feature for me was the free shipping for all orders and also the low ($100.00) minimum purchase requirement. This is the perfect amount for those of us who don't have large amounts of cash to invest at one time. The smaller amount provides the opportunity to watch the market and buy when the price is advantageous.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JMBullion

Reviewed by Barb | May 26, 2015

I wish I had known of this web site and JMs true ratings before I placed my first order with them....when you read reviews on their site all you see are the glowing reviews....Shipping certainly DOES NOT occur in 1 to 2 business days as stated in blue lettering...it takes weeks...my order still has not shipped and I was notified on the 20th that my account was "paid" and check cleared.....today is the 26th...
I called to possibly cancel a 2nd order but like the other review ..was told how long it would indeed take to even get my money back..so I decided to just let the order go thru and learn from my experience to look for another on line company to buy from in the future...

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Ma'am: We apologize that you are not satisfied with your order processing so far. Please do review our Terms and Conditions under Payment Options. We have the option to hold all payments for up to 10 Banking Days, since this was your first order and paid via bill pay, our Billing Manager will be doing this review. I will personally advise you when that review has been complete and we can ship your order.

Regards,
Kathy

I wish I had known of this web site and JMs true ratings before I placed my first order with them....when you read reviews on their site all you see are the glowing reviews....Shipping certainly DOES NOT occur in 1 to 2 business days as stated in blue lettering...it takes weeks...my order still has not shipped and I was notified on the 20th that my account was "paid" and check cleared.....today is the 26th...
I called to possibly cancel a 2nd order but like the other review ..was told how long it would indeed take to even get my money back..so I decided to just let the order go thru and learn from my experience to look for another on line company to buy from in the future...
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
2.0
Buying Experience 
 
2.0
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