Review Detail

 
APMEX
Gold Dealers

Customer Service is the WORST!!! transaction is the WORST!!!

Reviewed by carla | August 23, 2013

1 week of total aggravation trying to purchase. had to set up new account. try AGAIN. order doesnt go through and that cost me $200 in increased price. this is the 2nd time the order did NOT process correctly. Called 4x and got totally arrogant representative and even worse supervisor.

customer service gets a 0
website a 0

NEVER buy from them

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
1 week of total aggravation trying to purchase. had to set up new account. try AGAIN. order doesnt go through and that cost me $200 in increased price. this is the 2nd time the order did NOT process correctly. Called 4x and got totally arrogant representative and even worse supervisor.

customer service gets a 0
website a 0

NEVER buy from them
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Comments

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Written by Kathir
April 01, 2014
The website is Norton secured and McAfee secured and the business is A+ by BBB.
I've personally had multiple flawless transactions on the website. So. Is it possible that the person's computer or internet could be at fault.
without details about the call, to call them arrogant, is not much of a review.
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