Review Detail

 
Provident Metals
Gold Dealers

Excellent Service! Thanks Provident

Reviewed by Kyle Holden | October 07, 2013

I placed an order from Provident Metals and after a week and a half of not receiving my order, I emailed them to check on the status of the order. I received a phone call and an email the next day notifying me that my order had been shipped and they said that since the order took longer than expected to ship, they offered free shipping on my next order of any size. That is excellent customer service!! The product was in mint shape. I am very pleased with Provident Metals.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed an order from Provident Metals and after a week and a half of not receiving my order, I emailed them to check on the status of the order. I received a phone call and an email the next day notifying me that my order had been shipped and they said that since the order took longer than expected to ship, they offered free shipping on my next order of any size. That is excellent customer service!! The product was in mint shape. I am very pleased with Provident Metals.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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