Review Detail
Be prepared to wait
This is my Third and final order from Provident. My first order took 15 days to arrive - 12 for "processing" and 3 for mail, my second took 11 days - 8 for processing and 3 for mail. This one I complained after 2 weeks and it's still processing. Reviews posted on their site do not get posted. I did receive what I ordered the first two orders but the advertised 5-7 days processing is a joke. I don't place huge orders so maybe I'm at the back of the bus but I'll find someone that appreciates my business. For the few reviews I see that doubt this I'm happy to share invoices and delivery statements. You get what you order but be prepared to wait. I travel a fair amount for business so it's impossible to buy from them as I never know exactly what 5-7 days equates to in their world. Never again.
Customer's Experience
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |