Oklahoma City, Oklahoma 73102
APMEX
We work hard to make investing easier for you.
We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.
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24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.
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Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.
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Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.
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Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.
Setting the standard for customer service and support.
We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.
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Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".
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Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.
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Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.
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Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.
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Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!
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Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.
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Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.
A commitment to customers and the ratings to prove it.
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98% Customer Satisfaction Rating
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Over 65,000 Facebook Likes
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Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.
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Better Business Bureau Rating of A+
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We're proud of the way we do business, and our customers are happy to do business with us.
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Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
Customer Reviews191
The Canadian Maple Leaf is the 5th gold bullion coin I've ordered from Apmex. It came as advertised, and was unscratched. No negative experiences with the company so far. All my coins have come on time or early, except for this one but there was a terrible snowstorm across the country, so not their fault. I'm awaiting coin number 6, an Austrian Philharmonic. If that's perfect, next I'll order my first high relief coin.
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This was an order that contained a 2021-S T-2 reverse-proof silver eagle. The slab case had a large black inclusion in the plastic that detracted from the "presentation" of the coin. It was so noticeable, that APMEX should have inspected it and seen it before sending it to me - or any customer. We settled the issue allright but not perfectly. That being said, over the years APMEX has been very consistent with deliveries as ordered in reasonable, if not quick time. They are trustworthy and dependable.
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I have been shopping with APMEX for a couple of decades and love their work, the quality of the material. I have never had a bad experience even once with APMEX!!!!!!!!!
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I will continue to shop with Apmex keep up the good work!
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I buy a few rolls of 1 oz dollar denomination sovereign silver coins ever year. I always order them in 20 increments because I found companies "always" until now ship them in tubes. These guys shipped me 40 new issue coins loose in ziplock bags. A little insult to injury I ordered 20 that were in stock and 20 that were back ordered. They held my stock order until the backorder could be filled. Just bad customer experience. This could be a single customer service issue. I have ordered from them several times and they shipped quick and in tubes. However, when I emailed them I got the response "I will let out team know." I get a more professional response form Amazon when I have an issue on a $10 purchase.
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I've placed many orders with Apmex. Perfect every time. For anyone just getting into gold, you'll find your best deals with things like Ducats and Florins. Even though it's fractional gold, the premiums are relatively low.
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Fast shipping, easy ordering, great customer service.
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Fast Shipping. Product was great.
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I have never been lied to and stolen from by any company in my life besides Apmex!! Two consecutive orders, on one I ordered a Washington quarter that was rated ms66. When I bought it the picture shown the quarter was slabbed backwards and beautifully toned. The next day when I got my receipt I was excited and I clicked on the coin that I purchased and noticed that it had been relisted for $240 more? Of course when my order arrived there was a regular Washington quarter, not the one pictured! I contacted their corrupt and snotty return Department and got a return approved. I sent in the coin they had mailed me and when they got it they claimed that the right quarter was out of stock. It is still for sale today on their website for an inflated price! And Believe It or Not this was the better of my two experiences! Unfortunately I had placed another order before they lied to me. That order arrived and was missing a whole roll of Mercury dimes. They sent me a video supposedly proving that they packed it and shipped it to me. It totally does everything but that. The guy handling the coins shoves his hand all the way into the envelope as soon as it comes out the envelope his hand leaves the screen goes over to the right set something down and then comes back and folds an envelope. I was told by their snotty snotty snotty return representative that was procedure and that was just tape he was setting aside. The camera so far away you can't even tell if it's my order or not anyway . They then sent me an email blaming the post office even though it was packaged like every other package I've gotten from them just minus the most expensive part of my order ? They're definitely not customer friendly and do not give two flips about you or any of their customers . As I'm starting to look around this happens regularly with this company ! This company uses illegal advertising practices, steals your money and doesn't care one bit about of their customers the shadiest organization I have ever seen in my life! You've been warned!! They will lie and steal from you!
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Ordered a coin bezel and a coin to go with it. Coin bezel arrives first, poorly made (the jump ring was soldered on crooked) and the bail too small for my chain. To get a bail that would fit would be an additional $200, which I am not able to do. I initiate a return on the bezel and cancel the coin order. Even though the coin had not shipped, and the price of gold went UP since my purchase, I was deducted a "Market Loss" penalty of $35. Who knows what they will try and pull with the bezel return. Poorest customer experience I have had in a long time. They got me for $70, so buyer beware. Also, good luck getting an email response, and you're really out of luck if you want to use the chat that just says, "No agent available".
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