Oklahoma City, Oklahoma 73102
APMEX
We work hard to make investing easier for you.
We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.
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24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.
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Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.
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Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.
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Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.
Setting the standard for customer service and support.
We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.
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Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".
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Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.
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Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.
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Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.
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Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!
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Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.
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Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.
A commitment to customers and the ratings to prove it.
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98% Customer Satisfaction Rating
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Over 65,000 Facebook Likes
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Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.
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Better Business Bureau Rating of A+
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We're proud of the way we do business, and our customers are happy to do business with us.
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Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
Customer Reviews191
Bought 5 1878cc Morgan Silver dollars. I never got the Items and waited several months. APMEX just blew me off as thou I did not matter. They said the Items were under insurance and I would get a refund. I never got anything.
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I Bought a 100$ value bag of liberty halves and got the bag and counted them 3 times. It was one coin short. I would call this skimming or sloppy processing. I don't know and I don't care. I wont ever buy from them again. *If I find a silver half laying around my office I will contact this site and ask them to remove this review.
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Ordered $10,000+ in gold coins in the morning. Sent a wire transfer payment with full payment at noon the same day. Apmex shipped that same afternoon. The coins were in my mailbox the very next day (from 4 states away). The coins were exactly what was ordered, and packaged extremely well. As a gold buyer, it just cannot get any better than this. Have ordered from a couple of other dealers and those transactions were OK... But nothing can beat this exceptional buyer experience.
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Very happy with the buying experience. Order came in a timely manner and great packaging. The silver bars that I ordered were packed in an inner box with foam padding. In fact it's good enough to use for storing the silver. No need to transfer to another box. The website is a little busy with an incredible amount of products available. Maybe an easier way to navigate would be nice but it's by no means unusable. The wishlist feature is great. Everyone should have that feature. As I browse around the site I can just click on an item and add it to the wishlist. Considering how many items they have, it's a must have feature. I can definitely say that I'll be buying again. In fact I'll be entering a second order this afternoon.
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Another Sad day in the land of the U.S.A Another big company practices the most discriminatory practice that was thought to be long had gone and forbidden from being practiced and society have evolved and forgotten the knowhow of practicing such discrimination and racism. APMEX deems to bring and resurrect racism and discrimination against you if your name sounds Mediterranean or Islamic or anything out of the normal and acceptable names such as Michael, Steve, John or Sam, e.t.c. If your name remotely resembles a Mediterranean name or God forbid a Muslim name, prepare yourself to be scrutinized and discriminated against by APMEX. Just like when African Americans used to be discriminated against in the past (and still in the present) because of the color of their skin! Today you better run to the court house and change your name if your name happened to be Raheem or Abdullah and definitely if your name is Mohammed. If you don’t, then you should expect denial of credit, employment, school admission and a phone call from every security Dept of any company you made a purchase from over the internet. This is how bad the situation for people who lives in the U.S with such names and hale from Mediterranean or Muslim backgrounds. The discrimination against this group of minority in our society has become more and more aggressive and apparent in all aspects of our society with no shame of practicing this type of discriminations and racism! APMEX is a company that openly practices this kind of racism and discrimination. My latest encounter with such discrimination came from a transaction I have made with a company by the name of APMEX. Supposedly this is a big and reputable company in the retail business of precious metal, but not big enough to elevate them self from the demeaning practice of discrimination. Upon placing an order with this company I received an email for APMEX stating that there is a small problem with my order needed to be solved by contacting them to solve this small problem. Sure no problem I picked up the phone and dialed the provided 800 number to be greeted by whom? By their security department!! “How can I help you” I asked Michelle the lady that was according to her from APMEX security Dept.? Michelle responded with the most shocking and the most poorly thought off of a question, where are you located Mr. Elwan? “Here in New York” I responded,” why” I asked? We’ll Mr. Elwan your IP address showing that you have placed your order from the Netherlands are you in the Netherland Mr. Elwan? No I responded I am here in New York and I placed the order from my home here in NY, what do you mean my IP address is coming from the Netherland? I continued by saying “what kind of BS you are trying to pull here guys? “ In an apparent change of tactics Michelle asked me if I could provide her with my credit card information to verify my address with my bank. At this point I felt that I am being a victim of an obvious and classic case of discrimination, first of all, I told Michelle, your sales department should have been with me on the phone to initiate the phone call with my bank since they should have all the necessary information to provide my bank while I am with them on the phone, and not some security department that is asking me for my credit card information one more time, second of all APMEX have already got an authorization from my bank and the amount has been deducted from my available funds and if they have any security issues as they claim then they should of contacted me the day the order was placed and not two days after, what kind of a security department that delay such important issue? That is if there is such an important issue as they claim and not just practicing some kind of discrimination and racist act that is violating every civil law on the federal lave and the state level of every state in the U.S.A. Michelle could not find in her pretext scenarios a respond to my objection to APMEX customers humiliating practices and the only thing she can offer is to cancel the order, not to process and expedite the order and apologize for their obvious attempt to practice the lowest level of racism and discrimination, no cancel the order and prove to me and to all Americans out there that APMEX is a company that practice openly racism and discrimination. F Elwan Law Student at the New York University School of Law.
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I have ordered from apmex 8 times now and have got everything in a timely manner and what I ordered. I have also had good luck with Scottsdale and Northwest mint. Good thing about Apmex is you can order a few dollars in halves or quarters to finish of those rolls you have been working on.
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APMEX, in my opinion, is BY FAR the most trusted on-line Precious Metal Dealer. Their prices are a little higher than others, but the peace of mind i get that my order will be shipped no more than two days after cleared payment(always one day for me cause I pay by credit card)is well worth it. I have placed 11 orders with them and they were all FLAWLESS! BTW, they are always having specials where you can save a lot of money. I love these guys!!
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I just completed my 9th order with Apmex.The items have always been as described and they were shipped the next day.Prices are a little high but not bad.
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Purchased a new uncirculated 2014 Gold Eagle. Coin came with rust. Called them to return. Never heard back from them.
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I saw this advertisement for gold British Victoria sovereigns, and ordered two. I received George head coins not the Victoria heads. The Post shipment guys wrote me that they will give free shipment next time as a consolation. I tried to explain that at least they should replace one of the two with the Victoria head , for which the guys emailed saying they have none currently in stock. Two days later the same advertisement showed up indicating those coins are now available. So I called. The customer rep was rude and told me that if I don't like the coin I can return for refund -- but the price of gold and the coins had gone up in the meantime and I could get more by selling them. They advertise one thing and send something else; they do try to cover this trick by saying coins can be from this date to that date but if you are looking for Victoria head coins, you will get George heads (cleverly packaged by giving dates not descriptions although the title of the ad says Victoria). High shipping charges as well. Obviously they do not care and not buying from them is the best choice.
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