Location
226 Dean A. McGee Ave.
Oklahoma City, Oklahoma 73102

APMEX

We work hard to make investing easier for you.

We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.

  • 24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.

  • Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.

  • Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.

  • Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.

  • Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.

Setting the standard for customer service and support.

We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.

  • Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.

  • Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".

  • Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.

  • Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.

  • Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.

  • Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!

  • Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.

  • Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.

A commitment to customers and the ratings to prove it.

  • 98% Customer Satisfaction Rating

  • Over 65,000 Facebook Likes

  • Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.

  • Better Business Bureau Rating of A+

  • We're proud of the way we do business, and our customers are happy to do business with us.

  • Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.

 

3.6 Overall Rating
3.8 Shipping Time
3.6 Customer Service
3.5 Buying Experience

Customer Reviews
191

good company Reviewed by eddie mayfield | 13 years ago

I selected APMEX after reading a number of reviews on them.. the vast majority were positive. I've purchase both gold and silver (not numismatic coins but just for precious metal value) and have been pleased. We had one little glitch on a storage tube that was a miscommunication.. but that's it. Other than that.. I find their price over spot very good.. you do need to always figure in the shipping costs, and on a small order, that can be significant. However, everything I've ordered has shipped on time, and arrived in great condition. They're a good company.

Was this review helpful?
Overall Rating:
4.3

Shipping Time:
4.0
Customer Service:
5.0
Buying Experience:
4.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Very high premium above spot price Reviewed by James | 13 years ago

I already spent over $20,000 with APMEX. Their premium above spot price is very high, because I didn't do my homework first. One of the item that I bought - Australian Perth Mint Lunar Series II Dragon 1 oz gold. The premium fell $300, when the year turned from Year of Dragon to Year of Snake. I called the customer service. They told me it's just supply and demand.

Was this review helpful?
Overall Rating:
1.7

Shipping Time:
1.0
Customer Service:
2.0
Buying Experience:
2.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Way to slow.... Reviewed by R. | 13 years ago

My check cleared 11 days ago.... where are my coins? That is too damn long to have my money and I don't have the merchandise.

Was this review helpful?
Overall Rating:
2.0

Shipping Time:
1.0
Customer Service:
2.0
Buying Experience:
3.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Bullion vs Coins ??? Reviewed by Mark S | 14 years ago

I have ordered GAE's and 100oz RCM bars and 1oz RCM maple leafs on 4 different occasions. Ordered on line, put in credit card info, got email invoice for wire transfers within minutes, went and wired $ within a few hours, received email confirmation of receipt of funds within hours of wiring, ordered stuff showed up in under a week via FedEx Ground (hate them)or USPS (much better). ALL of my experiences were within the last 90 days. Most of the complaints I see with all of the dealers mostly are about condition of coins with numismatic value. I have had horrible experiences with "investment numismatics" and in particular CT Group / Todd Griffiths. Seems rare coins are worth whatever the dealer says they are worth. I've had dealers tell me something is worth X at wholesale and 2-3 times X at retail, this is BS to me and why I only buy bullion in popular forms. I have not sold anything to APMEX, but I am encouraged that they post what they will pay right next to the sell price. So far the experience is predictable. Maybe as some say I'm paying a little extra. That's not very inportant to me. What is important is trust and so far I have no reason to distrust these guys.

Was this review helpful?
Overall Rating:
4.7

Shipping Time:
4.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Awful Reviewed by M. Cline | 14 years ago

I ordered silver libertads 1982-2012, in order to get them in a timely fashion i paid VERY high credit card premiums, and the total ended up being $6.00 above spot. All of the libertads were from 1982, and the quality ranged from good to uncirculated.They arrived 10 days after placing my order, so much for expidited shipping!

Was this review helpful?
Overall Rating:
2.3

Shipping Time:
2.0
Customer Service:
4.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
For silver no one is better. Reviewed by Patrick | 14 years ago

The silver bullion prices are better than anyone else, I have not found another supplier who can match them, I am trying to get a larger silver holding, they ship fast, they have great offers and have a good turn around.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
SLOW AS CAN BE Reviewed by SilverGuy420 | 14 years ago

I have not got my order yet and i payed all the extra fees for doing so because I thought itd be faster using a credit card witch is 1-3 days to procces and useing a bank wire or check is 5-10 days. Its day five now and they are still proccing my money. like wtf. you think a company that deals with gold and silver would try and ship it to you as fast as they can do to price drops and ups in the stock market. I asked yesterday from an online employee to check on my order and she said my payment is still waiting to be aproved by the higher ups that work there. well wtf did i use a credit card for then. a check or wire transfer would have been cheaper and i would have waited the same amount of time. if i knew they would have lied in there policy I would have never orderd from them in the fist place. So i tell her i used a credit card and then she just spews out som BS to cover up the fact the are in the wrong and she said there is nothing i can do to make it go faster. bottem line im paying up the a$$ in extra fees and should have my stuff by now for doing so. I bought a scale from amazon the same day and that shiped here on day 4 from across the country. there gonna lose alot of bissness from me because im buying from dealers around my town with out BS extra fees and cheaper gold and silver. Shi* at least il have it that day in my hands because you get what you pay for right. psh Fuc* apmex

Was this review helpful?
Overall Rating:
2.3

Shipping Time:
1.0
Customer Service:
3.0
Buying Experience:
3.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Dont overspend Reviewed by Dr. No | 14 years ago

I have made many purchases from them. They are way over priced. Save your money and shop around. I have given them thousands of dollars in high premiums when we should have done our homework and shopped around. Some of their new proofs were marred and a couple items where wrong but they did correct one of this issues. I wish I had been a better informed consumer prior to just using this vender. You will get your order relatively quickly but you will overpay dearly. It has been a costly lesson and wish I had never made these purchases.

Was this review helpful?
Overall Rating:
3.0

Shipping Time:
4.0
Customer Service:
3.0
Buying Experience:
2.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Apmex is OK but surely not the best site to buy your silver and gold. Reviewed by Eric | 14 years ago

I really love the website set up at APMEX and it is very easy to buy but the prices with a credit card are rediculous and with a check they are still higher that other places. For example a Silver Maple leaf is 32.50 compared to 30.10 at ProvidentMetals.com. A 2.5 gram gold bar is 155 compared to 140. So therefore I am going to shop at Provident Metals for they are cheaper than any other site I have visited and I have visited every one. And each site either has some bs you have to go through to buy there, a high markup over spot, high charges for using a credit/debit card, or shipping thats too high. For a 1500 dollar order I pay 11 dollars a Provident Metals. Check it out people.

Was this review helpful?
Overall Rating:
3.7

Shipping Time:
5.0
Customer Service:
3.0
Buying Experience:
3.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Read this before you buy Proof Silver from Apmex. Reviewed by john nelson | 14 years ago

Order 60 Proof silver dollars ranging 1986 - 2012. All coins received however upon inspection I found the most horrific quality coins I have ever come across in collecting. I had ordered a large quantity of brand new 2012 proofs which of course were all mint. The older dates (2010 and earler) however ranged from dull looking to light spotting, to full blown discoloration and dark spots all over the coins. I am amazed and shocked they would ship this condition of coin. I feel like I have been stolen from, there return policy is 3 days which I missed because I travel for work. Anyway, I had heard they had practices like this in the past but to have it done to yourself... well lets just say I wanted to warn everyone. My sales rep wont call me back anymore after I told him what happened, which is funny because they were happy to call me to get me to order. disappointed would be an understatement.

Was this review helpful?
Overall Rating:
1.7

Shipping Time:
3.0
Customer Service:
1.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Back 1 ... 15 16 17 ... 20 Next