APMEX

minimum order for malaysian customers is USD 1500. found out during check out process. i think this information should have been highlighted during early stages of check out and not until last step.

Deceptive, manipulative and downright mean. These folks tried to time the cancellation of an order I had every intent to pay for at the market lows so they could maximize their profits with their 'market loss' policy. On top of that, they refuse to negotiate and take a week or two to reply to each e-mail I send. Getting them on the phone is a joke as noone seems to be available to take my calls. I am now working with BBB, FTC and my attorney to sort this out. Bottom line? Stay FAR AWAY from this company. They will take your money and give you nothing in return.

I have dealt with this company for 2 years and have made about 20 purchases and have never had a single problem. On comparison their prices have always been fair and service excellent.

Totally Fraud and a Third class company who resorts to cheating and swindling you for every penny they can get. Poor customer service especially Tiffany and Alicia but the cake goes to a person called Greg who should not be answering phones or inter acting with customers.Apmex should send their CSR's for a basic training in language and inter personal skills. That being said ,Apmex has used my money for 2 months interest free and on top of that I had to endure stress dealing with their third class csr.BUYERS BEWARE

I had received my 1/10th Gold Maple Leaf damaged. It was in the RCM packaging, so the damage had to be visible PRIOR TO SHIPPING! It was the ONLY coin in the box, so there was nothing else that could have damaged the coin in transit. I called to rectify the problem and that in itself was a MAJOR HASSLE. FINALLY Apmex (should be APE-mex due to their rudeness towards PAYING customers) agreed to replace the coin if I sent it back AT MY COST! I was so pissed I did just that. Guess what I got back? A 1/10th oz Maple Leaf that was NOW/NOT in RCM package and it was obvious that someone at APE-Mex had just taken the coin out of it's packaging and bent it back flat. When I got it it was'nt even FLAT!! Previously I had done $25K in businees with them and you think they would'nt have jerked me around. Take your business to your LOCAL Coin Dealer folks, the APE-mex hassles are not worth the aggravation! AND you'll save the shipping costs! The Nov/Dec *Positive Reviews* look like SHILLS to me!

I have made many purchases from APMEX over a 3 year period both gold and silver yes there have been a few issues, however apmex has taken care of them in a timly manner.. you buy they ship I usually get my order in 7 to 10 days.. Credit Card in one week easy I will continue to buy in the future shipping is 10$ for most orders great place to get your PM

During the Oklahoma City floods last year I had a silver order that got delayed. I left several voicemails on Apmex's phone as I was alarmed because no one was answering the phone at Apmex. The reason: The area had flooded so bad that the Apmex employees couldn't make it to work - Later an Apmex VP actually waded into the office and called me (and others) to let me know what the problem was. The order was shipped shortly after the call. I've ordered about 10 times from Apmex without any problems.

I bought APMEX brand gold bars of .9999 purity. All of the .9999 gold bars turned red. I called APMEX to complain. The employee informed me that it is typical/normal for APMEX barnd .9999 gold to turn red and would not accept a return or exchange. At least they admit they have an inferior product. Buyer Beware!

Just started investing in Silver and have placed three small orders this APMEX. All of the orders were delivered fine and pretty fast. I am very satisfied with their service and hope to continue buying from them.

I have had two experiences with Apmex, both were poor. The first experience was the purchase of a 1oz platinum pamp bar that was supposed to be sealed in the original case. The bar came and the case came in two separate pieces. The second experience was purchasing two 1/2 oz platinum coins. I called within three minutes of making the purchase on line to add one more to the order. They refused to add anything to the order and insisted that I pay double shipping charges. That's my last order from this company. Attitude and customer service is really poor.