Location
226 Dean A. McGee Ave.
Oklahoma City, Oklahoma 73102

APMEX

We work hard to make investing easier for you.

We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.

  • 24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.

  • Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.

  • Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.

  • Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.

  • Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.

Setting the standard for customer service and support.

We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.

  • Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.

  • Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".

  • Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.

  • Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.

  • Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.

  • Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!

  • Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.

  • Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.

A commitment to customers and the ratings to prove it.

  • 98% Customer Satisfaction Rating

  • Over 65,000 Facebook Likes

  • Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.

  • Better Business Bureau Rating of A+

  • We're proud of the way we do business, and our customers are happy to do business with us.

  • Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.

 

3.6 Overall Rating
3.8 Shipping Time
3.6 Customer Service
3.5 Buying Experience

Customer Reviews
191

Great Reviewed by Jason | 7 years ago

Great, nothing bad to say about apmex, have placed dozens of orders and never had a issue

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
A very good experience for my first order from them! Reviewed by Tyson Reinisch | 7 years ago

A very good experience with my first order from APMEX. First off, it came very quickly. It was sent out faster then any other company I have purchased silver or gold from. The order was for 4 silver coins and one silver bar. The packaged it very well. I am used to USPS destroying things that are sent to me, so this was nice to see it so well packaged. the silver was first wrapped in a little bubble envelope, then taped to the inside of a small but thick cardboard sleeve box. this double packaging method ensures that the silver doesn't slide around even if it takes a hit, and its away from the corners where hits most often can damage them. 2 of the coins came just in little plastic bags instead of flip. I didn't like that, but at least they where sealed in the plastic which does protect them. The bags are harder to inspect the coins because of the writing on them, but easier to keep them clean the two other coins came in plastic flips, that where then sealed in the little plastic bags. the Bar was in its own sealed plastic that was thick and lets me inspect the silver. 3 of the coins where absolutely perfect when I examined them. the South African Krugerrand has very slight tiny bumps on the outer rim of the front side. it is so slight however that I'm not concerned, and the dots seem to be from the manufacturing at the mint, not from any mishandling by APMEX. The bar was the APMEX brand 1 ounce silver bar. The symbol and writing on the bar seems very nice and clean, however along the outside edge when looking face on to the bar, there was a noticable ridge that went along most but not all of the outside edge. looking edge on it didn't seem that it was a bent edge, so I can only assume its a tiny bit of extra silver. its not too bad, and the writing on the bar is very nice so overall I'm pleased. I will most likely be buying more of there brand bar because I like the look of it, so I will report back if the error is on all the bars or just the first one I bought. Since I had no major issues with the order, I cant really comment on the customer service except that when I asked questions before purchasing, they did respond back to me. I received info from them on a frequent buyers program of some sort, and I will be using that in the future. In all, I am very pleased with my first purchase from this company, and will be making more purchases in the near future of silver, and perhaps some platinum. I hope this review helps anyone interested in this company for buying there silver.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Birthday Coin. Reviewed by James Marshall | 7 years ago

Knowing APMEX is the Do-Right coin source for me, I purchased a birth-year coin as a gift for my sister. The price-point was 48% less than the next higher-priced coin. My sister was Very Happy..!

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Excellent purchase experience Reviewed by Stan | 7 years ago

So far all good and happy with purchasers

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Don't buy rolls Reviewed by Joe | 7 years ago

APMEX slips reject coins into rolls advertised as BU. Milk spots, blemishes and gouges. They even dropped a 600 dollar coin and damaged it badly. No more business from me.

Was this review helpful?
Overall Rating:
1.7

Shipping Time:
3.0
Customer Service:
1.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Selling gold coins to Apmex Reviewed by Floyd Mason | 7 years ago

I bought gold coins some years ago. With gold trading at a relatively high price I began looking for a place to sell. What I wanted was a known price and a reasonably quick transaction over a few days. I contacted a local gold buyer with an internet listing and was quoted spot price with a 10 percent transaction cost. I then looked at several online dealers and decided on the limited reviews I could find from sellers of gold coins to go with APMEX. I was quoted a fair price which was a few percent below the gold coin price and very close to the current spot price. When I accepted the offer they sent a purchase order quoting the price and a fee of $28 for shipping through an insured UPS arrangement. I sent the coins which took two days to arrive and on that date I received a message that My coins were received. The next business day I was notified that payment would be made by ACH. The next day the deposit was in the bank. I had some reluctance because of the distance involved but the transaction proceeded as described above which I considered just what was promised. Now my coins were uncirculated American Eagles so there was no isuu s with grading or weight which is why I buy the US Minted coins. A good experience that brought a fair price in several days. I would use APMEX again for gold or silver Eagles for either a purchase or a sale.

Was this review helpful?
Overall Rating:
4.7

Shipping Time:
4.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
I won't buy from anywhere else Reviewed by Bob Gaiser | 7 years ago

I have always had excellent customer service here. My orders have always been correct and I've always have received everything I ordered. I enjoy their selections, variety, and fair pricing. My only complaint or wish is it they would cease to use the US Postal Service. Any delay in receiving my order has been a result of the postal services poor service. I feel that they are a less than secure method of delivery given the amount of theft or indifference toward the mail the postal carriers have. I would much rather see this turned over to UPS or FedEx.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Coin purchase without issues Reviewed by Brian | 7 years ago

So many negatives reviews, just wanted to point out they are the vocal minority. Most purchases are probably like mine. You go through the purchase process (I did wire transfer early on a Wednesday), coins were in the mail the SAME DAY and in hand on Friday. I bought PCGS rated coins to avoid the whole "tarnished" and "scratched" dance that can occur with loose coins (at less than 1% total cost difference). Honestly coun't be happier with the whole purchase. If you're cruising reviews, remember that most people who are Happy with their buys don't ever leave a review. Most who are Unhappy do leave reviews, because misery loves company.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Excellent Company - Long Time Customer Reviewed by Jonathan McCart | 7 years ago

I have been purchasing from APMEX for over 10 years now. I have never had a single problem with any order. I have also referred numerous people to them and they too have never had any problems. Every order comes when they say and it is what they say.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
How APMEX lost my business Reviewed by Justin | 7 years ago

At first I did have a negative experience related to my payment method. I had made a mistake and selected the wrong payment method. Getting that payment method changed and corrected took a little bit of effort, in this case, but to be clear the mistake was mine. After a short delay and after following up with APMEX on the telephone (I spoke with Nick), the problem has been corrected. APMEX also has an active social media presence and they reached out from there to provide additional assistance. I have bumped my review up to 5 stars. APMEX has really reached out and taken care of my problem. They have demonstrated that they value me as a customer. I will continue to purchase precious metals from them. Precious metals are a big part of my retirement plan and also a part of my children's college fund. As such I plan to make purchases periodically into the future. Thank you APMEX- you corrected my problem, took care of me and, and have earned my continued business and loyalty.

Was this review helpful?
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Back 1 ... 3 4 5 ... 20 Next