Oklahoma City, Oklahoma 73102
APMEX
We work hard to make investing easier for you.
We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.
-
24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.
-
Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.
-
Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
-
Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.
-
Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.
Setting the standard for customer service and support.
We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.
-
Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
-
Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".
-
Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.
-
Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.
-
Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.
-
Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!
-
Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.
-
Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.
A commitment to customers and the ratings to prove it.
-
98% Customer Satisfaction Rating
-
Over 65,000 Facebook Likes
-
Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.
-
Better Business Bureau Rating of A+
-
We're proud of the way we do business, and our customers are happy to do business with us.
-
Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
Customer Reviews191
Recently, every time I wire APMEX funds I have had a UPS tracking number in my inbox within 2-3 hours. This is important to me (Tulving) and keeps me coming back.
Hi Mike, Thanks for your 5 star review here! You are experiencing the result of our industry leading QuickShip® program. On bank wire orders, your order will be shipped the business day following the date your bank wire funds were received. You can see all the details here: http://www.apmex.com/quickship. Thank you for being a valued customer of APMEX!
Shipping Time:
I ordered a 1 oz Gold American Eagle and I'm very happy with it. this is definitely one of the most appealing coins in my collection, and I definitely plan on getting more. I've been investing in more precious metals these days, as my 401k doesn't have as many investment options as I would like.I got the idea to finally begin investing elsewhere, and found Apmex when researching different companies. Apmex has made it easy to build my wealth in precious metals. This was my third order this year, and it certainly won't be my last. The customer service was some of the best that I have encountered. Time and time again, they are friendly, knowledgeable, and totally clear about how each transaction will work and what the expected turnaround time will be. The prices are competitive too.
Hi Caroline, Thank you for your review on here! We strive hard to deliver concierge level customer service to our customers. This is one of the principles our owner is always instilling in us here at APMEX. Thank you for being a valued customer. We look forward to serving you in the future.
Shipping Time:
I was ready to diversify my portfolio and APMEX was a logical choice. I also wanted to ally with a site/company where I could learn more as I began my new journey into precious metals. There is something very tangible about holding a piece of your portfolio in your hands and not having to worry about the ups and downs of the stock market. APMEX made sense for me, not only because they have a large and expansive inventory, they also have exceptional customer service and that’s what I need and want from any new business partner. I am thrilled about my new journey with APMEX and these beautiful coins.
Hi Joy! Welcome to precious metals investing - an "investment you can hold." Thank you for your kind words and for putting your trust in APMEX. We will always strive hard to take care of our customers! We look forward to serving you in the future.
Shipping Time:
I am a beginner when it comes to investing in precious metals so I did a lot of research beforehand. A colleague used Apmex in the past and recommended them. I found a lot of good reviews and found their prices to be fair. The selection was great and I ended up getting exactly what I wanted. I received my products quickly and was very happy with the quality. Thanks for making this process easy and hassle free for a beginner. Will definitely be doing more business with Apmex!
Hi Mike! Thank you for putting your faith in APMEX. We have been in business since 1999 and have built our brand on trust. As a beginner to precious metals, we hope you will continue to use us a your go-to-dealer for great selection, fast shipping and most importantly; concierge level customer service. Thank you being a valued customer of APMEX!
Shipping Time:
The Silver Libertad is a truly beautiful coin, I like how it comes in protective plastic, perfect for long-term preservation. Now that the economy is in the crapper, buying precious metals is a sound strategy in dire times. I like hot fast the order was processed and delivered. I also showed the coin to a local dealer and he told me it was the real deal. Well done!
Shipping Time:
I've been looking to begin invest in basic precious metals as an inflation hedge. I've spent considerable time comparing the most visible online brokers, including other well-respected, long-established businesses. APMEX won. Highly recommended to Everyone..!! 5 star from my side..
Shipping Time:
My family has been using APMEX for a long time when it comes to buying silver coins. They are trust-worthy and they always take the time to answer all my questions before I make my purchase for each coin. Overall, they have great service and I will keep coming back!
Shipping Time:
APMEX is the best place to buy precious metals online. I always get my order within 2 days. Other dealers sometimes take weeks because they don't have items in stock. APMEX is always going above and beyond and i feel like they care about mw as a customer.
Shipping Time:
I ordered two MS64 PCGS Morgan Silvers Dollars and received a 40th anniversary Eisenhower coin and a 1923 MS63 Peace Dollar. I called APMEX the morning after receiving the wrong coins and was told that the return department had to investigate and would get back to me (like that's my problem?). A couple of hours later I received a message that the investigation determined that the mistake was due to human error (Duh!) and that I would be receiving an email with a RMA shipping label. 4-5 hours later I received the email with the label and instructions. I mail the incorrect coins back the following morning. USPS delivered the package on Monday Nov 30th. Apmex did not update me that they had received so I called them late Tues AM 12/1. They said it was received but had to process it and that I would get an email with more info. Received an email Tues pm stating that they had received the package but that it would take 3-5 days to process it (must of had a ton of returns). Late Friday 12/4 I received an email that they had processed my return and that the two Morgan coins were not available and would refund my money. ( I checked the website and one of the two coins was still showing available?) Bottom-line cross your fingers that your order is done correctly or go through the frustrating and lengthy return process described above. Good luck.
Hi Patrick, We sincerely apologize for the bad experience you had with APMEX. I looked into your account and it looks like we got you a full refund submitted. Please let us know if this is not the case. As the world's largest precious metals retailer, offering more than 10,000 different products to choose from, sometimes we do mess our inventory counts up here and there. It appears you fell victim to that error on our end. Please be assured we are always trying to improve our inventory process and this does not happen often. We do hope you will give us another chance to serve you in the future.
Shipping Time:
slow shipping.
Shipping Time: