Oklahoma City, Oklahoma 73102
APMEX
We work hard to make investing easier for you.
We work tirelessly to ensure you have the best experience with us. Here are some of the accommodating services we provide to enhance your experience.
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24/7 Shopping - Get up-to-the-minute pricing and place your order any time, day or night, any day of the week.
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Immediate Processing - Place an order, even at 2 a.m. on Christmas Eve, and your price is locked in and processing starts immediately. Plus, with QuickShipSM, orders paid by Credit Card or Bank Wire will ship within one business day of your payment’s clearing — guaranteed! Restrictions apply.
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Unparalleled Customer Service - Account managers are available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Delivery To Your Doorstep - Products are insured and shipped right to your door in secure, unmarked packages.
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Secure Storage - For a modest fee, Citadel Global Depository Services, Inc., a wholly owned subsidiary of ours, will store your products in an insured, secure vault.
Setting the standard for customer service and support.
We are committed to your long-term success, providing personal support and convenient features to help you track your current holdings and plan future purchases.
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Support By Phone Or Live Chat - Reliable help is available Mondays through Thursdays from 8 a.m. to 8 p.m. (ET) and Fridays from 8 a.m. to 6 p.m. (ET). Call 800.375.9006 or click the "Live Chat" button on our website.
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Dedicated Account Managers - Ask any of our customer service representatives a question and you'll get a straightforward answer. Our motto is, "No hype, just help".
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Market updates - We issue market reports three times every trading day and offer fresh perspectives on the week's activity with a Weekly Market Report.
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Free market alerts - We help you buy and sell when the price is right for you. Just tell us your target price and you’ll receive your choice of an email, text or both when spot prices hit your target.
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Free product alerts - If the product you want is out of stock, just click the "AlertMe!SM" button and you’ll receive your choice of an email, text or both as soon as your product is back in stock.
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Free price alerts – Set an alert to be notified when a particular product reaches your preferred price and we’ll let you know right away!
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Wish List - Found something you want to buy, but are still thinking about it? Use our new Wish List feature to help identify and organize your future purchases.
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Benefits for Frequent Purchasers - APMEX Club rewards our loyal customers with benefits such as free shipping and exclusive offers.
A commitment to customers and the ratings to prove it.
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98% Customer Satisfaction Rating
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Over 65,000 Facebook Likes
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Thousands of customers post testimonials on our site, providing unbiased opinions to help you decide what products are right for you.
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Better Business Bureau Rating of A+
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We're proud of the way we do business, and our customers are happy to do business with us.
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Satisfaction Guarantee - We guarantee your satisfaction with every product we offer. We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
Customer Reviews191
Prompt service. Wide variety. Fast, free shipping with tracking. No worries whenever I order from APMEX.
Thanks Tom! We appreciate your business!
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This was my second order with APMEX. I order various products as well as some capsules to go with the coins. I messed up and ordered the wrong capsules. I called their customer service and blown away by the service. They answered the phone quickly and Rebecca was a pleasure. To my amazement, they paid the freight to allow me to return the wrong capsules. I received an email when my return arrived and another mail when they sent out the replacement, which was the same day from when my capsules had arrived to them. Overall a great experience and can see why they are so well regarded. Jill
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APMEX has the best assortment out there. They are a class act and have a reputation of putting their customers first. In my situation, I ordered around noon and paid with bank wire. To my amazement, the order shipped same day with UPS and I had the product in hand two days later. Their package is the best I have seen in this industry. Very professional while also discreet. I would recommend them to anyone consider precious metals.
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First off, I don't think there is an absolute best precious metals dealer out there. It all depends on what you collect. I am a platinum member for 2 years and buy mostly large quantity of Geiger Silver bars, , older Libertads, Perth Silver Lunar coins and $50 Gold Mexican Pesos. They do have the best selection of any dealer out there and I always try to buy on a dip or when they advertise a sale or special with ebay. With that said, I use other dealers, such as JM Bullion for silver bars, Provident for Lunar MCM for NGC graded modern coins. Overall, they have to be one of the top 3 dealers in any category in my opinion and I will continue to use in the future.
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Im new to buying precious metals, and luckily I quickly found APMEX. They ship ultra quick, and it is delivered in a discrete yet secure packaging. Received 3 days after placing order in CA. Quality was perfect. Now on to everyone's issue with APMEX and that's price. They do seem expensive, however with free shipping over 99 they beat most competitors prices once you factor in shipping. Also like anything shopping around is critical. If your investing it's not about what shape the metal is (bar, rounds, coin, etc) it's about accumulating weight. I've shopped APMEX and have always been able to find a great deal, especially on silver. I won't buy from anyone else, there is enough risk inherit in precious metals, I'll stick with a company that actually seems to think customer service is important.
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I've bought and sold quite a bit with APMEX. Unfortunately, their premiums have risen a bit too far the past year. Previously, their specials were quite good. Now, only if you are ordering at the highest quantities are they reasonable. Their selection is impressive. Only a few times have I been a bit disappointed (from shattered plastic covering on 10oz bars, which cut me to very battered, but new Silvertown bars). As buyers, they were very reliable. Given the issues involved in bullion trading, I am not too upset about delays in check clearance and shipping. The bullion business is simply not like Amazon selling books.
Dmitri: We understand that you have a choice when it comes to purchasing precious metals and we're honored that APMEX is in the running. We hope that our great customer service, selection, and attention to detail help over-come any hesitations you may have. Thanks for your honest feedback and let us know if there is anything we can do to help you. You can always call us at (800) 375-9006!
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Shipped off my metal that I have been safeguarding for years. Made it to Oklahoma City two days after I shipped. The shipping date was January 16th it's the 31st of January now. I have strings of email confirmation of receipt and no money in my Bank account. If you know APMEX I am a platinum buyer, by their standard their top level. I couldn't get anyone there to help me. I hope I see my money at some point. I will never purchase again. You pay more through APMEX. And please don't sell to APMEX. You may wait forever before you see your money. A Platinum Member
Alan: We completely understand your frustration and we apologize that there was an issue. This is not the norm with us. What we'd like to make clear is that after looking into the issue, it was found out that your bag was not received by our purchasing team when it should have been based on the dates you have given. We didn't get the damaged package waiver back until 1/28. Looking into this issue even further USPS never even shows that this package was delivered to APMEX on 1/18. We're sure that if you had called our purchasing team or our customer service team we could have looked into the issue deeper at that time. Our turn-around time is 3-5 days from when we check in the package to when the seller to gets paid. With your products it seems like we paid it in two days. Unless you called us, we would never have known there was an issue because we received it on 1/28 and thought we were in the clear with a 2 day turn-around. Knowing the back end now, we understand your frustration. Know that you can always contact us at (800) 375-9006 and we'll always to our best to make sure you are taken care of. We appreciate your honest feedback and wish we'd known about the issue sooner so that we could have somehow made the situation "right". We're still willing to help and want you to know that our purchasing team is aware of the issue and will be happy to speak to you about it in further detail.
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There are three things that are needed to care for my clients. 1. A trusted source. 2.Low fees. 3. Timely Delivery. APMEX has helped me to build my brokerage business and make it easy to do business.
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I've been a follower of precious metals for quite some time now (Mining Stocks and ETF's mostly) and finally took the plunged and ordered physical bullion about a month ago (Trying to get out of "paper gold and paper silver".) Being new to "stacking" i was concerned after doing research and hearing about the flood of counterfeits coming out of China, merchants stealing money (Tulving), super delayed shipping, receiving low quality or damaged bullion, etc. After extensive research, i decided to go with APMEX for my first order and I was glad that I did. I opted to mail in a check (which made the process much longer then some people would be comfortable with) but throughout the process, i received email updates such as when they received my check, when they processed the order, when the items were shipped, etc. Besides, anyone who wanted the items quicker, could have opted for quicker methods of payment but i decided to pay the lowest premium over spot and didnt' mind the wait. Overall , the bars, coins and rounds received were in VERY good condition, and pleasantly came in sealed tubes or in plastic sheets / flips ; Everything neatly and discreetly packed. Since receiving the order i have compared daily, prices between APMEX, Kitco, Provident, JM Bullion, Goldsilver.com and Gainsville; The 6 companies who i consider big players within the bullion sales world. In my opinion, is APMEX the cheapest? Probably Not. Can you find other companies out there that will have lower over spot prices with free shipping? Maybe But in my opinion, APMEX makes up more for it with Superior customer service, a wider selection, and a reputation which they stand by, to the T. Besides, some of their "on sale" items, are priced lower then the other sites i just mentioned and they are offering free shipping for the Holidays..I guess finding the absolute best possible price, is not always possible or easy...But when dealing with APMEX, paying slightly more to me, is worth the small price to have that *** PEACE OF MIND ***; That my/your earned money won't just vanish into thin air one day... APMEX was definitely the right company for me to take the plunge and i'm looking forward to ordering from them again..
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Shipping charges to Canada are a scam.Cost me $69.48 in shipping charges for an order.The weight surcharge and extended area surcharge are a total scam. From now on the only US dealer i'll buy from is Provident metals,They only charge $20 to Canada.
No More Shipping Charges with APMEX!
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