Review Detail

Attractive, sweet, seemingly knowledgeable employees repeatedly refer you to others who are unavailable. order placed in July 2014 and now the end of January 2015, it still has not been delivered. Today I was transferred from the receptionist to Erin and then referred to Kim. Kim was unavailable, so my call was forwarded to voice mail. Sadly, before transferring me Erin was able to confirm that they have no complaint policy or procedure(and she claims she doesn't know any company that does have a complaint policy or procedure), they are not regulated by any governmental agency (not even the Dept. of treasury or any banking regulators) and delivery averages 8 weeks. Now, I have to wonder where is my money and what have they been doing with it these past 8 months? If they are making "payday loans" with it, they are averaging 36% interest per week while I wait empty handed except for a paper hand written receipt for several thousand dollars...not even a printed contract, just a hand written receipt...not even a printer generated order confirmation or the email confirmation that was supposed to follow. They advertise their products/bullion is qualified for IRA investments, but they have no government or banking oversight and are not even members of the better business bureau!!! (good News is that they apparently have responded to BBB complaints in the past even though they are not BBB members. More than 60 complaints on record 50 of which were delayed and non-delivery issues)
I would seriously suggest that all potential bullion buyers not buy anything from this company unless it is in stock and they can carry it away with them that day.
How long was it that Bernie Madoff's clients waited before filing complaints about non-delivery??
Apparently this site will not take reviews rated less than one....so here goes 1 to all aspects of this business because "cute, pretty, blonde" were not in the rating categories.