This dealer filed bankruptcy under a former name The National Gold Exchange. Our investigation reveals that many people may have been stuck holding the bag. I suggest you Google the name The National Gold Exchange and read about the connection to this company. http://www.tampabay.com/news/business/national-gold-exchange-inc-of-tampa-files-for-chapter-11-bankruptcy/1022261 Consumer Beware. This company's staff are so unprofessional and arrogant individuals that it made my skin crawl. Use Kitco.com at least they have no bad history and more reliable in my opinion.