Review Detail

Like Gold Bug I have ordered both gold and silver from Tulving for the past seven years many times. Always received an invoice and tracking number the same day. I ordered gold from him last Friday morning and got an email with the invoice number after I sent the wire. By Monday I still had no tracking number....so I emailed Hannes at the email address on his website asking for a tracking number. Got a curt reply--"I do not handle, call Karen at..." I have talked to Hannes in the past when ordering (thank goodness he has some curteous employees now who answer the phone) and from those conversations I know the man has no social skills to speak of. Didn't matter to me, however, as I always got the goods pronto. I did call and talk to Karen who told me it was way too early to expect a tracking number as they don't have the merchandise in their actual possession for insurance reasons. I did not receive a tracking number by email today (Tuesday) either. After reading other posters comments, I am getting extremely worried about this. If I don't have a tracking number by late tomorrow afternoon I am going to call and request a refund. Regardless of how this turns out, I think I will not be ordering anything from them again.