Review Detail

Got what I paid for.

Reviewed by Brian | October 29, 2012

I use the internet ordering portal. I've had good service from them, and have made seven or eight orders over the last few years. Last time, I ordered some gold, and it was delayed. I waited about three weeks after the delay email, then called, and had to leave a message. A rep called me the next morning to advise when my product would likely ship. She was courtious. If you realize that these smaller operations don't have tons and tons on hand, you'll be fine.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I use the internet ordering portal. I've had good service from them, and have made seven or eight orders over the last few years. Last time, I ordered some gold, and it was delayed. I waited about three weeks after the delay email, then called, and had to leave a message. A rep called me the next morning to advise when my product would likely ship. She was courtious. If you realize that these smaller operations don't have tons and tons on hand, you'll be fine.
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Comments

Already have an account?
Please enter the security code.