Review Detail

 
GoldDealer.com - CNI
Gold Dealers

Won't do business with them again

Reviewed by Rusty | November 04, 2012

I understood that it would take time for my check to clear before my coins would be shipped. However, I was assured multiple times over the phone that I would receive an e-mail notifying me when my coins shipped. I had called several times to be sure because I wanted to make sure I would be home to sign. Unfortunately, despite all of the assurances to the contrary, I received no notification whatsoever when the coins shipped and, well, I was not home to sign. I had to go to a local pick-up station the next day to claim my package. When I got the coins, I was VERY disappointed at the condition. The coins were very scuffed and dingy. When I took them to a reputable local coin dealer, I was told they were in poor condition and they would only buy them at a discounted rate. I definitely feel cheated and will not be doing business with this company again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I understood that it would take time for my check to clear before my coins would be shipped. However, I was assured multiple times over the phone that I would receive an e-mail notifying me when my coins shipped. I had called several times to be sure because I wanted to make sure I would be home to sign. Unfortunately, despite all of the assurances to the contrary, I received no notification whatsoever when the coins shipped and, well, I was not home to sign. I had to go to a local pick-up station the next day to claim my package. When I got the coins, I was VERY disappointed at the condition. The coins were very scuffed and dingy. When I took them to a reputable local coin dealer, I was told they were in poor condition and they would only buy them at a discounted rate. I definitely feel cheated and will not be doing business with this company again.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Comments

2 results - showing 1 - 2
 
Ordering 
 
Already have an account?
Please enter the security code.
Written by mike
July 03, 2016
I've been buying gold and silver from CNI since 2001 when silver was $4.75. Prob. close to 100 orders; I can't remember any 'bad' coins or other problems. other than coins delivered to my office and signed for by a secretary, I picked them up at the post office. What's so bad about that?
Written by mike
July 03, 2016
Rusty; did you check your trash or spam?
2 results - showing 1 - 2