Review Detail

 
Tulving (Closed)
Gold Dealers

Slow shipping with little courtesy

Reviewed by William | December 15, 2012

Large bullion order and promised quick delivery .... did not happen. Called Karen twice, and got the usual run-a-round. Talked to Mr. Tulving, and got the shipment in two weeks. Great prices and they pay shipping and insurance, but service is not in their vocabulary.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Large bullion order and promised quick delivery .... did not happen. Called Karen twice, and got the usual run-a-round. Talked to Mr. Tulving, and got the shipment in two weeks. Great prices and they pay shipping and insurance, but service is not in their vocabulary.
Overall rating 
 
1.7
Shipping Time 
 
2.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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