Review Detail

 
Tulving (Closed)
Tulving (Closed)
Gold Dealers

rude, unprofessional, and slow to ship

Reviewed by Tom Gentry | December 26, 2012

Have purchased many times from Tulving with no problems until recently. For asking when a Platinum order would ship, I got a rude tirade from Hannes instead, that ultimately spanned 10 or 12 childish e-mails. Don't know or care what the problem is, this dealer has lost my trust and respect. Shipping used to be prompt, and service good, but not recently. Good prices, but Tulving has been bankrupt before,and slow deliveries are a big red flag in my book.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Have purchased many times from Tulving with no problems until recently. For asking when a Platinum order would ship, I got a rude tirade from Hannes instead, that ultimately spanned 10 or 12 childish e-mails. Don't know or care what the problem is, this dealer has lost my trust and respect. Shipping used to be prompt, and service good, but not recently. Good prices, but Tulving has been bankrupt before,and slow deliveries are a big red flag in my book.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Comments

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Written by Steve Johnson
June 11, 2013
Hi Tom, any luck with your order or are you still waiting?
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