JM Bullion

Hate to see this happen cause my initial experiences with JM Was good. However the last few orders have been exactly like so many of the recent poor reviews. This company is circling the drain I'm afraid. Hope everyone has a chair when the music stops!

I placed 4 different orders with JM in February. This was at the time they were moving\upgrading (and the bad weather) I received every order within the 30 day time stated in the agreement. I paid by check which is a bit slower but better price on your silver! all orders packaged very well and their prices are great!

Shipping took longer than expected. Also, I thought that providing a non-functional tracking number before the item even shipped was shady. However, the items did eventually come in. Once their shipping issues are all sorted out, I will definitely buy from again.

I've completed 11 orders with these guys and everything has been as described.They have the best prices by far but shipping is a little slow but not bad.I pay by usps money order and average delivery time is about 2 weeks.

I ordered from I'm bullion after spending several days researching other sights. I have to say the first order cake through perfectly. Paid with a cc on Sunday evening and it arrived safe and sound within 5 business days. I place a much larger order with a wire transfer and it shows already picked packed and shipped out to ups and it's moving. This will be a big test for me due to the large order size. If they get it right, they will get more of my business. If they flub it up, well then, we will see.

I have just in the past 4 months begun to do business with JM Bullion. I find their prices to be among the lowest, their web site easy to navigate, order entry is quick and shipment is fast! I had only one minor problem and their corrective action far exceeded my expectations! These are reputable people and I will do business with them in the future.

In regard to this order, it was recieved at bethpage, ny on 2/25 and left on 2/26 nothing noted for the 27th but it was recieved once again in bethpage, ny on the 28th. it is now 3/5 and no one knows where it is. Over all I have place three small orders. the first went through OK, although pkg was left on door step with no signature requiered. The second order is the one I mentioned above. The third order states that USPS recieved the information of the shipment on 3/2 but the package has yet to be picked up. it is now 3/5 and I'm stuck in the same limbo with this package. While these issues may be the problem of the USPS, they seem to be numberous 66% of my orders botched and they continue t use USPS. Something that they do have control over is their website and their own company. Upon opening my account with JM Bullion I never recieved an email confirmation as they stated I would. I recieved no email conf. or tracking info from JM Bullion, for my orders, as they stated I would. While waiting for my first order I was locked out of my account and had to call customer service, the site said my password was no good. There was a PW reset button that was suposed to email me a password. I pressed it and never recieved a new PW or email, I did this twice. I got a new PW buy calling in on the phone. After waiting paitently for the order I mentioned on the top of this review, I clicked the customer suport button and sent of an email asking about my order. I never recieved a response from JM Bullion. I think their problems go beyond changing their shipping practices.

Order 31 Canadian Falcons but you sent 31 Canadian Maples I called you Frank sent me a UPS slip to sent them back I then did a live chat with Shane thought about just keeping the Maples and reordering the Falcons said will give me 35 dollars in a coupon code for different price what bull the spot is different and i did not get what i ordered in the first place for your mistake plus i was willing to order $800.00 in Falcons again I,am thinking you did not have them to start with? I have order from you all before and it was Great but now! This is just a pain in the butt Thanks

I've been following this site since before making my first purchase with JM Bullion; want to thank all of you for posting- opinions are valuable and are ultimately the reason I felt comfortable investing with JMB. I am in no way affiliated with JMB. My investments with JMB total over $40,000USD so far; and I'll certainly be utilizing them for more PM investing. As a business owner myself for over 30 years, it is a bit painful to see the Internet often used as a 'whipping post' and/or for venting of frustrations- instead of pure objectivity. But we've all learned to read between the lines of emotionality, and find value. IMHO, JMB is nowhere near deserving of an average rating of 2.9; I was compelled to give 5 stars in every category. Why? Because they have always delivered what they say- within the timeframe promised. Yes. I waited longer for my orders placed during the change-over. But even with huge challenges- JMB has ALWAYS delivered within the parameters declared in the agreement I signed up with- and mostly, much sooner than I expected. Fairness demands consideration of facts, too- not just opinion. My objective here is to stick within the facts of the promise versus delivery, as stipulated up front. I believe we all must hold up to our end of the bargain- ESPECIALLY when challenges arise. That is the essence of what I am saying about JM Bullion. They actually deserve every star I gave- because JMB always delivered before they had to per our agreement. Yes- again- I understand how people could get emotional due to the occasional mishap. As a human being, I feel for each of you. I've felt emotional, too. But I've found success with JMB is the predominant experience. Read about other PM competitors on the web- they all get sub par ratings, because emotions often speak louder than objective sense. JM Bullion is my favorite company to invest in PM with- even through the recent changes, which has severely dropped their ratings. It would be a shame for those of you seeking a solid company with great people on staff to be negatively influenced by non-objective ratings. You can be confident in JM Bullion- now more than ever. They have never let me down and deserve all of my 5 stars. Thanks for considering my humble opinion ad happy investing in PM. And many thanks to all the good folks working hard for us at JM Bullion. Sincerely, Glenn

Everything went as explained and expected. Order tracking was exact. Received what I ordered in a reasonable timeframe. Very happy with the service.