Review Detail

 
Provident Metals
Gold Dealers

Got cheated

Reviewed by Bosco Yu | January 24, 2014

Their catalog of gold panda coin lists 2014 coin at one price. It also shows a picture of a much older coin at a higher price. The older coin does say that it is a year of their choice. I paid for the higher price coin and received the 2014 cheaper coin instead. They claim that it is a coin of their choice and they do not have any older coin. Why would they put an ad up for a older coin at a higher price while they know that there is no other older coin available. They refused to refund the difference in price between the older and 2014 coin.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Their catalog of gold panda coin lists 2014 coin at one price. It also shows a picture of a much older coin at a higher price. The older coin does say that it is a year of their choice. I paid for the higher price coin and received the 2014 cheaper coin instead. They claim that it is a coin of their choice and they do not have any older coin. Why would they put an ad up for a older coin at a higher price while they know that there is no other older coin available. They refused to refund the difference in price between the older and 2014 coin.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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