Review Detail
At first I liked this dealer but am no longer doing business with them. They have a great web page and I like the real time prices but they screwed up several orders and pissed me off while trying to fix the last one
Issue 1 - Kennedy half mixed in with my Franklins. Check ALL of your tubes if you buy from them
Issue 2 - Ordered 100 Average Barber Dimes .. I actually recieved the right weight in dimes, but counted 108 dimes because many were cull very thin and were not the average dimes I expected.
Issue 3 - Recieved the poured version of a 100 OZ bullion bar when I explicitly ordered the Extruded
Final straw .. It cost me $26.95 + gas and time to ship the bullion back registered mail for Issue #3. I was told I would be compensated for the shipping expense. I emailed them the tracking info and cost of shipping. They never responded to the email and only sent me a 1/2 ounce silver round in compensation.... basically shorting me about $8.
great website but they lack quality control and could use a refresher in customer service
Issue 1 - Kennedy half mixed in with my Franklins. Check ALL of your tubes if you buy from them
Issue 2 - Ordered 100 Average Barber Dimes .. I actually recieved the right weight in dimes, but counted 108 dimes because many were cull very thin and were not the average dimes I expected.
Issue 3 - Recieved the poured version of a 100 OZ bullion bar when I explicitly ordered the Extruded
Final straw .. It cost me $26.95 + gas and time to ship the bullion back registered mail for Issue #3. I was told I would be compensated for the shipping expense. I emailed them the tracking info and cost of shipping. They never responded to the email and only sent me a 1/2 ounce silver round in compensation.... basically shorting me about $8.
great website but they lack quality control and could use a refresher in customer service
| Overall rating | 3.0 | |
| Shipping Time | N/A | |
| Customer Service | N/A | |
| Buying Experience | 3.0 |
