Review Detail

 
APMEX
APMEX
Gold Dealers

Reviewed by Steve | August 24, 2011
Last updated: January 29, 2016

I bought APMEX brand gold bars of .9999 purity. All of the .9999 gold bars turned red. I called APMEX to complain. The employee informed me that it is typical/normal for APMEX barnd .9999 gold to turn red and would not accept a return or exchange. At least they admit they have an inferior product. Buyer Beware!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I bought APMEX brand gold bars of .9999 purity. All of the .9999 gold bars turned red. I called APMEX to complain. The employee informed me that it is typical/normal for APMEX barnd .9999 gold to turn red and would not accept a return or exchange. At least they admit they have an inferior product. Buyer Beware!
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Comments

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Written by Snehal
April 19, 2012
What was your next step. how did you verify the purity of gold bars then.
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